How to Turn the Lightson Your BlackboardLearn with ZabbixNoriaki TatsumiManager, Performance EngineeringBlackboard, Inc.
What’s Zabbix?http://www.zabbix.com/• Distributed monitoring solution• GNU General Public License (GPL) version 2• Alerts,...
What can Zabbix do for you?                              3
Cannot replace J.A.R.V.I.S. for Ironman                                          4
Collect service quality metrics• Uptime• Response time• Failure rate                                  5
Notify you when there’s an issue• Be the first to know about down time• Identify problems before the users report• Get ale...
Troubleshoot your environment• Reduce/eliminate guess work during root cause  analysis• Minimize time to identify problem•...
Plan sysadmin tasks• Identify optimal maintenance window• Hardware projection                                        8
Measure success• Institution goals (ex. user adoption)• Brags                                          9
Explore data• Monitor anything!                      10
Why Zabbix and not another monitor like Nagios?• Requires smaller effort to setup• Better UI monitoring and graphing capab...
Zabbix Custom Graph                      12
Zabbix Custom Graph                      13
Zabbix Custom Screens                        14
Zabbix Status of Triggers                            15
Zabbix Custom Dashboard                          16
Zabbix Network Maps                      17
How does Blackboard use Zabbix?• Monitoring and trending operations and statistical data  for SaaS solutions like SafeAssi...
Zabbix Blackboard Learn Template Suite• Easy to install• Requirements • Zabbix 2.0 and up • Zabbix Java Gateway • Extended...
Zabbix Blackboard Learn Template Suite• Application• Java• Linux / Windows• Tomcat• Cache• ActiveMQ                       ...
Zabbix Blackboard Learn Template SuiteApplication• Statistics  • Sessions (active, inactive)  • Users &Courses (available,...
Zabbix Blackboard Learn Template SuiteApplication - Sessions                                         22
Zabbix Blackboard Learn Template SuiteApplication - Security                                         23
Zabbix Blackboard Learn Template SuiteJava• Heap space memory usage• Eden space memory usage• Tenured space memory usage• ...
Zabbix Blackboard Learn Template SuiteJava                                         25
Zabbix Blackboard Learn Template SuiteJava                                         26
Zabbix Blackboard Learn Template SuiteLinux/Windows• Processor load average• CPU utilization• Memory usage• Network usage•...
Zabbix Blackboard Learn Template SuiteLinux – Processor Load Average                                         28
Zabbix Blackboard Learn Template SuiteLinux – CPU Utilization                                         29
Zabbix Blackboard Learn Template SuiteLinux – Disk IO                                         30
Zabbix Blackboard Learn Template SuiteLinux – Memory                                         31
Zabbix Blackboard Learn Template SuiteTomcat• Request processor  • Average processing time  • Requests per minute  • Error...
Zabbix Blackboard Learn Template SuiteTomcat                                         33
Zabbix Blackboard Learn Template SuiteTomcat                                         34
Zabbix Blackboard Learn Template SuiteCache (SP10 and above)• Hit ratio• Misses• Hits• In memory hits• On disk hits       ...
Zabbix Blackboard Learn Template SuiteCache (SP10 and above)                                         36
Zabbix Blackboard Learn Template SuiteActiveMQ• Broker  • Consumer count  • Message count  • Memory usage  • Enqueue/Dequq...
Zabbix Blackboard Learn Template SuiteData sampling and retention• Sampling interval  • 30 ~ 3600 (1 hour)• History (raw d...
Zabbix Blackboard Learn Template SuiteDeployment1. Download at http://tinyurl.com/bbzabbix2. Install Monitoring Extension ...
Zabbix server deployment options• Compile from source• VMware / VirtualBox (.vmdk)• Open virtualization format (.ovf)• Liv...
Zabbix Best Practices• Define an objective for each item you’re monitoring• Don’t sample data more than required• Don’t ke...
Check out Zabbix!• http://www.zabbix.com• http://tinyurl.com/bbzabbix                                42
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Blackboard DevCon 2012 - How to Turn on the Lights to Your Blackboard Learn Environment with Zabbix

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Blackboard DevCon 2012 - How to Turn on the Lights to Your Blackboard Learn Environment with Zabbix

  1. 1. How to Turn the Lightson Your BlackboardLearn with ZabbixNoriaki TatsumiManager, Performance EngineeringBlackboard, Inc.
  2. 2. What’s Zabbix?http://www.zabbix.com/• Distributed monitoring solution• GNU General Public License (GPL) version 2• Alerts, advanced monitoring, trend analysis, data visualization, actions, RC, JSON API• Stores data away from production • MySQL • PostgreSQL • SQLite • Oracle / IBM DB2 2
  3. 3. What can Zabbix do for you? 3
  4. 4. Cannot replace J.A.R.V.I.S. for Ironman 4
  5. 5. Collect service quality metrics• Uptime• Response time• Failure rate 5
  6. 6. Notify you when there’s an issue• Be the first to know about down time• Identify problems before the users report• Get alerted for potential security attack 6
  7. 7. Troubleshoot your environment• Reduce/eliminate guess work during root cause analysis• Minimize time to identify problem• Measure improvement after introducing a fix 7
  8. 8. Plan sysadmin tasks• Identify optimal maintenance window• Hardware projection 8
  9. 9. Measure success• Institution goals (ex. user adoption)• Brags 9
  10. 10. Explore data• Monitor anything! 10
  11. 11. Why Zabbix and not another monitor like Nagios?• Requires smaller effort to setup• Better UI monitoring and graphing capabilities• Template based• Built-in capability to monitor JMX, log files, Unix, Windows, SNMP, database, URL, and IPMI• Easily extensible via agents, plugins, and APIs• Other cool features like maps, screens, slide shows 11
  12. 12. Zabbix Custom Graph 12
  13. 13. Zabbix Custom Graph 13
  14. 14. Zabbix Custom Screens 14
  15. 15. Zabbix Status of Triggers 15
  16. 16. Zabbix Custom Dashboard 16
  17. 17. Zabbix Network Maps 17
  18. 18. How does Blackboard use Zabbix?• Monitoring and trending operations and statistical data for SaaS solutions like SafeAssign• Performance and scalability forensics• Internal server infrastructure monitoring 18
  19. 19. Zabbix Blackboard Learn Template Suite• Easy to install• Requirements • Zabbix 2.0 and up • Zabbix Java Gateway • Extended Monitoring B2• Available for download on edugarage http://tinyurl.com/bbzabbix 19
  20. 20. Zabbix Blackboard Learn Template Suite• Application• Java• Linux / Windows• Tomcat• Cache• ActiveMQ 20
  21. 21. Zabbix Blackboard Learn Template SuiteApplication• Statistics • Sessions (active, inactive) • Users &Courses (available, unavailable) • Assessment attempts / hour • Database connection pool usage• Security • Config changes in conf/ folder & system registry database table • Creation of privileged accounts, Logins from unexpected terminal • Command-line authentication tool usage 21
  22. 22. Zabbix Blackboard Learn Template SuiteApplication - Sessions 22
  23. 23. Zabbix Blackboard Learn Template SuiteApplication - Security 23
  24. 24. Zabbix Blackboard Learn Template SuiteJava• Heap space memory usage• Eden space memory usage• Tenured space memory usage• Survivor space memory usage• Non-heap space memory usage• GC collection count• GC collection time• Threads usage• OutOfMemoryError, StackOverflowError 24
  25. 25. Zabbix Blackboard Learn Template SuiteJava 25
  26. 26. Zabbix Blackboard Learn Template SuiteJava 26
  27. 27. Zabbix Blackboard Learn Template SuiteLinux/Windows• Processor load average• CPU utilization• Memory usage• Network usage• Disk usage• File descriptor usage 27
  28. 28. Zabbix Blackboard Learn Template SuiteLinux – Processor Load Average 28
  29. 29. Zabbix Blackboard Learn Template SuiteLinux – CPU Utilization 29
  30. 30. Zabbix Blackboard Learn Template SuiteLinux – Disk IO 30
  31. 31. Zabbix Blackboard Learn Template SuiteLinux – Memory 31
  32. 32. Zabbix Blackboard Learn Template SuiteTomcat• Request processor • Average processing time • Requests per minute • Errors per minute• Thread pool • Busy • Current • Max 32
  33. 33. Zabbix Blackboard Learn Template SuiteTomcat 33
  34. 34. Zabbix Blackboard Learn Template SuiteTomcat 34
  35. 35. Zabbix Blackboard Learn Template SuiteCache (SP10 and above)• Hit ratio• Misses• Hits• In memory hits• On disk hits 35
  36. 36. Zabbix Blackboard Learn Template SuiteCache (SP10 and above) 36
  37. 37. Zabbix Blackboard Learn Template SuiteActiveMQ• Broker • Consumer count • Message count • Memory usage • Enqueue/Dequque count• Queue • Enqueue/Dequeue count • Consumer count • Producer count 37
  38. 38. Zabbix Blackboard Learn Template SuiteData sampling and retention• Sampling interval • 30 ~ 3600 (1 hour)• History (raw data) • 7 days ~ 14 days• Trend (min, max, avg) • Stats: 5 years • Others: 3 months 38
  39. 39. Zabbix Blackboard Learn Template SuiteDeployment1. Download at http://tinyurl.com/bbzabbix2. Install Monitoring Extension B2 for statistics and security data3. Upload the templates via Zabbix GUI4. Deploy agents using the provided script5. Add hosts and apply the templates in Zabbix via GUI 39
  40. 40. Zabbix server deployment options• Compile from source• VMware / VirtualBox (.vmdk)• Open virtualization format (.ovf)• Live CD/DVD (.iso)• Preload ISO• USB stick / hard disk image• Xen guest 40
  41. 41. Zabbix Best Practices• Define an objective for each item you’re monitoring• Don’t sample data more than required• Don’t keep history and trend data longer than necessary• Use percentile line on charts where applicable• Graph all functions (min, avg, max) to indicate outliers• Dont create triggers that gets ignored• Self monitor Zabbix server• Have a maintenance and a backup/restore plan 41
  42. 42. Check out Zabbix!• http://www.zabbix.com• http://tinyurl.com/bbzabbix 42

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