Homeless service providers increasingly serve families in their own homes. This workshop will examine strategies to keep such families engaged in voluntary services and maximize their connection to community-based services. Providers offering home-based case management services for survivors of domestic violence will also be featured.

1. National Conference on Ending Homelessness Home-Based Case Management July 13, 2010

2. Our experience in Calgary, Canada Safety planning for clients and staff Empowerment approach to case management Voluntary nature of service Creating community connections Questions and comments

3. Discovery House 30 year history of providing integrated residential and community services to women with children fleeing domestic violence Operate a 19 unit second stage shelter as well as a housing first program Located in Calgary, Canada (pop. 1.1 million)

4. Housing First Community Housing Program began as a one year pilot project in February 2009 Housing crisis in Calgary, women headed families leaving domestic violence hardest to house and keep housed – multi barriered Collaboration funded by the Calgary Homeless Foundation and a part of our TYP Critical intersection between agencies serving homeless and agencies serving domestic violence

5. Community Housing Program 4 case managers, 3 mental health specialists, a team leader and a program manager In our first 9 months of operation we housed 75 women and their 209 children safely in our community Our program does not replace domestic violence shelters but offers an option which did not exist prior

7. the plan

8. children’s safety plan

9. emotional safety plan

11. Sample Safety Plan Interactive Practical Relevant Revisited often

12. Sample Child’s Safety Plan Developmentally congruent Mom takes lead “Emergency plan”

14. Safety issues discussed regularly in group and individual supervision by supervisors

15. Training for staff, including emergency contacts

16. Out of office schedules to two supervisors

18. Work in pairs (case manager and mental health specialist)

22. By constructing together meaningful, client-centered family action plans that are revisited often

24. Useful