Categorizing blogs as     information sources:Mark-Shane Scale                    Anabel Quan-HaaseFaculty of Information ...
Topic outline1.   Why study this topic?2.   Definition and typologies of information sources3.   Definitions of Blogs4.   ...
Why study this topic?Information needs and use research generally studythe characteristics of information sources used ine...
Observation of the globalimportance of blogs for work andeveryday lifeInformation sourcesfor mainstream        Journalist ...
Observation of the globalimportance of blogs for work andeveryday lifeAlternative news                Blogs focus on theso...
Observation of the globalimportance of blogs for work andeveryday lifeSources of Publicopinioninformation sources forforei...
Observation of the globalimportance of blogs for work andeveryday life                               Blogs keep users up t...
Observation of the globalimportance of blogs for work andeveryday life    Company information                          abo...
In summary, for work & everyday     life, blogs provide the following     information:Primary &secondary   Referrals tosou...
Where do blogs fit in existing/official information typologies?         Blogs and other social media do not         neatly...
Official definition of aninformation source book              document                               database             ...
Combined typologies ofinformation sources           Based on Leckie, Pettigrew and Sylvain’s (1996)           and Hertzum,...
Combined typologies of                      information sourcesincluding 2 new categories of events and visits, expanding ...
Blogs definedAgreed propertiesWebpages or websitesBriefly & regularly updatedContent chronologically arrangedDynamic &...
Blogs definedDisputed Genre of communication or medium Typologies of blogs that exist Metaphors for blogs, such as:  o ...
Blogs incorporate documentsMaxwell (2008) states that blogs:          “are repositories of PDF scans of useful tidbits    ...
Blogs as people sources According to Zhuo, Wellman, and Yu (2011):        social media in general amplifies the       tra...
Blogs as personal sources In Pew Internet Research survey on Bloggers by  Amanda Lenhart and Susannah Fox (2006, July  19...
In summary, blogs incorporatemultiple information sourcesDocument sources Organisations and agencies posting or sharing  ...
New framework for studying howblogs function as informationsources                             20
Begin with broader definitionof an information sourceAnything that a personturns to in order toproperly answer aquestion. ...
Proposed classification of    information available on blogsNonfiction               Mixed                           Ficti...
Questions, comments, criticisms?                                23
ReferencesBailey, O. G. (2008). Blogs in the second Iraqi war: Alternative media challenging themainstream?” In O. G. Bail...
ReferencesHertzum, M., Andersen, H. H. K., Andersen, V., & Hansen, C. B. (2002). Trust in information sources: Seekinginfo...
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Categorizing blogs as information sources: Implications for collection development policies of libraries

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Presentation by Mark-Shane Scale and Anabel Quan-Haase (University of Western Ontario) at #Influence12 – Symposium & Workshop on Measuring Influence on Social Media Sep. 28-29 at Dalhousie University, Halifax, Nova Scotia

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Categorizing blogs as information sources: Implications for collection development policies of libraries

  1. 1. Categorizing blogs as information sources:Mark-Shane Scale Anabel Quan-HaaseFaculty of Information & Media SocioDigital.info LabStudies Faculty of Information & MediaThe University of Western Ontario Studies1151 Richmond Street The University of Western OntarioLondon, ON, CA N6A 5B7 1151 Richmond Streetmscale2@uwo.ca London, ON, CA N6A 5B7 aquan@uwo.ca 1
  2. 2. Topic outline1. Why study this topic?2. Definition and typologies of information sources3. Definitions of Blogs4. Blogs as information sources5. Conclusions6. References 2
  3. 3. Why study this topic?Information needs and use research generally studythe characteristics of information sources used inevery day life and for work purposes. Blogs are globally important for work and everyday life 3
  4. 4. Observation of the globalimportance of blogs for work andeveryday lifeInformation sourcesfor mainstream Journalist continuously use blogsjournalism to discover what is newsworthy, what will attract public interest, experts on issues, fact checking of their reports, feedback on their work and sources of news for further investigation. 4
  5. 5. Observation of the globalimportance of blogs for work andeveryday lifeAlternative news Blogs focus on thesources & personal individual and ordinaryexperience person’s experience, providing anZhuo, Wellman, and Yu, 2011 alternative reporting of who policies affect and Through social media how these policies affect one can broadcast and daily life. access personal (Bailey, Cammaerts &Carpentier experiences worldwide 2008) and alternative news sources 5
  6. 6. Observation of the globalimportance of blogs for work andeveryday lifeSources of Publicopinioninformation sources forforeign policyexperts/analysts(Drezner and Farrell, 2005) 6
  7. 7. Observation of the globalimportance of blogs for work andeveryday life Blogs keep users up toCurrent Awareness date on subjects ofReitz (2004) interest (Clyde, 2004). ‘content of a document or source “The best weblogs are reflects the existing authoritative sources of state of knowledge current information and about the subject’ opinion related to their topic.” 7
  8. 8. Observation of the globalimportance of blogs for work andeveryday life Company information about products andBusiness information services offered byReitz (2004) company (Vaughan, Tang, & Du, 2010; Kline, Burstein, De Keijzer & ‘specialized Berger, 2005) information needs of persons Customer opinions and engaged in views business’ (Gorry & Westbrook, 2011) 8
  9. 9. In summary, for work & everyday life, blogs provide the following information:Primary &secondary Referrals tosources sources (channels) as well as are Company/institutional sources information versus personal and other life writing genres of information News & current awareness 9
  10. 10. Where do blogs fit in existing/official information typologies? Blogs and other social media do not neatly fit into existing categories of information sources. 10
  11. 11. Official definition of aninformation source book document database person That provides information (Stevenson & Collin, 2006) 11
  12. 12. Combined typologies ofinformation sources Based on Leckie, Pettigrew and Sylvain’s (1996) and Hertzum, Andersen, Andersen and Hansen (2002) People (conversation, interviews meetings etc.) Document (written, electronic or printed text) Personal (own knowledge gained from experience & practice) Virtual (Avatars or virtual agents) 12
  13. 13. Combined typologies of information sourcesincluding 2 new categories of events and visits, expanding documents to include registers based on Byström (2005) andchanging personal source to experience 13
  14. 14. Blogs definedAgreed propertiesWebpages or websitesBriefly & regularly updatedContent chronologically arrangedDynamic & constantly evolving 14
  15. 15. Blogs definedDisputed Genre of communication or medium Typologies of blogs that exist Metaphors for blogs, such as: o Citizen journalism? o Personal websites? o Online diaries? 15
  16. 16. Blogs incorporate documentsMaxwell (2008) states that blogs: “are repositories of PDF scans of useful tidbits of legal information that either are not offered through the conventional legal publishing channels or are offered by the blog at no charge.” 16
  17. 17. Blogs as people sources According to Zhuo, Wellman, and Yu (2011): social media in general amplifies the traditional word of mouth exchange of information while disseminating information to a broader audience outside of friends, family and ones personal network. 17
  18. 18. Blogs as personal sources In Pew Internet Research survey on Bloggers by Amanda Lenhart and Susannah Fox (2006, July 19), it is found that: “most bloggers are primarily interested in creative, personal expression – documenting individual experiences, sharing practical knowledge, or just keeping in touch with friends and family.” http://www.pewinternet.org/Reports/2006/Bloggers.aspx 18
  19. 19. In summary, blogs incorporatemultiple information sourcesDocument sources Organisations and agencies posting or sharing documents on blogsPeople sources Sources of conversationPersonal sources Personal reflection on events & knowledge sharing stories 19
  20. 20. New framework for studying howblogs function as informationsources 20
  21. 21. Begin with broader definitionof an information sourceAnything that a personturns to in order toproperly answer aquestion. 21
  22. 22. Proposed classification of information available on blogsNonfiction Mixed Fiction News & current  Entertainment news  Literary works based awareness or events (Celebrity gossip etc.) on reality Alternatives to news  Personal  Fantasy  Life writing genre Documents  Company/organisational /institutional storytelling Based on Based on investigation with imagination, creative Based on subjective the aim of being commentary of or opinion, interpretati objective reimagining reality on, personal experience, observati on or memory 22
  23. 23. Questions, comments, criticisms? 23
  24. 24. ReferencesBailey, O. G. (2008). Blogs in the second Iraqi war: Alternative media challenging themainstream?” In O. G. Bailey, B. Cammaerts & N. Carpentier. Understanding Alternative Media.(pp.72- 83). New York: Open University Press.boyd, d. (2006). A Blogger’s blog: Exploring the definition of a medium. Reconstruction, 6(4)Retrieved from http://reconstruction.eserver.org/064/boyd.shtmlClyde, L. (2004a). Weblogs and libraries. Oxford: Chandos.Clyde , L. (2004b). Weblogs – are you serious? The Electronic Library, 22 (5), 390-392 . doi10.1108/02640470410561893Dean, J. (2010). Blog theory: Feedback and capture in the circuits of drive. Cambridge;Malden, MA: Polity.Drezner, D. W. & Farrell, H. (2005). Web of influence. In D. Kline, D. Burstein, A.J. Keijzer. &P.Berger. (Eds.). Blog! How the newest media revolution is changing politics, business, and culture.(pp 83-97). New York: CDS Books in association with Squibnocket Partners LLC.Garden, M. (2012). Defining blog: A fool’s errand or a necessary undertaking.Journalism, 13(4), 483-499. doi:10.1177/1464884911421700Herring, S. C., Scheidt, L. A., Bonus, S., & Wright, E. (2004). "Bridging the gap: A genre analysis ofweblogs. Proceedings of the 37th Annual Hawaii International Conference on System Sciences(HICSS04) - Track 4, 2004, 24
  25. 25. ReferencesHertzum, M., Andersen, H. H. K., Andersen, V., & Hansen, C. B. (2002). Trust in information sources: Seekinginformation from people, documents, and virtual agents. Interacting with Computers, 14(5), 575-599.doi:10.1016/S0953-5438(02)00023-1Kline, D., Burstein, D., De Keijzer, A. J., & Berger, P. (2005). Blog! :How the newest media revolution is changingpolitics, business, and culture. New York: CDS Books in association with Squibnocket Partners LLC.Leckie, G. J., Pettigrew, K. E., & Sylvain, C. (1996). Modeling the information seeking of professionals: A generalmodel derived from research on engineers, health care professionals, and lawyers. The LibraryQuarterly, 66(2), 161-193. Retrieved from http://www.jstor.org/stable/4309109Lenhart, A., & Fox, S. (2006). Bloggers: A portrait of the internet’s new storytellers. Pew Internet & American LifeProject. Retrieved fromhttp://www.pewinternet.org/~/media//Files/Reports/2006/PIP%20Bloggers%20Report%20July%2019%202006.pdf.pdfMaxwell, R. (2008). Flash and substance: Blogs as alternative sources of legal information. The CRIVSheet, TheNewsletter of American Association of Law Libraries [AALL] ‘s Committee on Relations with InformationVendors, 30 (2), 9-10. Retrieved 8/17/2012, from http://www.aallnet.org/main-menu/Publications/spectrum/Archives/Vol-12/pub_sp0802/pub-sp0802-criv.pdfStevenson, J. & Collin, P. H. (2006). Dictionary of information and library management (2nd ed.). London: A & CBlack.Vaughan, L., Tang, J., & Du, J. (2010). Constructing business profiles based on keyword patterns on web sites.Journal of the American Society for Information Science and Technology, 61(6), 1120-1129. doi:10.1002/asi.21321Zhuo, X., Wellman, B., & Yu, J. (2011). Egypt: The first Internet revolt? Peace Magazine, 27(3), 6-10. Retrievedfrom http://peacemagazine.org/archive/v27n3p06.htm 25

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