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Designing Interactive
Meetings & Events -
What’s on the Menu?

    Michael Randel
   December 2, 2011

                        1
Goal
  – Participants in your meetings and events are
    engaged and motivated to apply new ideas and
    decisions in their work

Objectives
  – You have an overview of approaches in the
    Interactive Learning Matrix ©
  – You have selected an interactive activity to
    incorporate into the design of an upcoming
    meeting or event
                                                   2
Warm-up Question:

Share one characteristic or feature of an
  engaging and interactive meeting or event in
  which you were a participant.

                 Please type your responses in the Group Chat pod




                                                                3
Today’s Agenda
• The Need for Interactive Meetings

• The Interactive Learning Matrix©
  – Interactive Learning in Face-to-Face Meetings
  – Interactive Learning with Technology Support

• Lessons

• Resources
                                                    4
5
Case Study
        A Global Organization
4 day conference with 500 participants

              Last time:
        Lots of Presentations
          with Powerpoint



                                         6
Case Study
           A Global Organization
   4 day conference with 500 participants

                 Last Time:
        Participants found it Boring!

What the VP and organizers wanted this time:
         Interactive and Engaging!

                                               7
Do meetings need to be interactive to be engaging?

         Yes                                               No




         Please type your response in the appropriate Chat pod
                                                                 8
THE INTERACTIVE LEARNING
MATRIX©
                           9
Learning Outcomes


                      Introduced to New Ideas
                  (Information, Knowledge, Perspectives,
                           Skills & Experiences)




Reflect on Past
 Experience                                                Apply and Plan
                                                           for the Future
        Compare/Contrast with
          Current Practices          Build Skills & Experience
                                                                      10
Interactive Learning Matrix   ©




 Individual

 Pairs/Triads


 Small Group


 Clusters


 Plenary                          11
“Best Summary”

    1. Each participant prepares a
       summary of the main points
       of a presentation.
    2. Teams of participants switch
       their summaries and select
       the best summary from each
       set.
    3. Read the best summary from
       each group aloud.

                                 12
“Best Summary”
Online Adaptation
     In the Group Chat:

     Write a summary statement of
     any interesting content
     introduced up to this point.

     Review and read selected
     summaries aloud.


                                    13
INTERACTIVE LEARNING IN
FACE-TO-FACE SESSIONS

                          14
Designing Interactive Openings
   Used to:
   • introduce participants to one another,
   • preview main points,
   • orient participants,
   • form teams,
   • establish ground rules,
   • set goals,
   • reduce initial anxieties,
   • or stimulate self-disclosure




                                              15
Provide New Ideas
   (Information, Knowledge, Perspectives,
            Skills & Experiences)

Poll:




                                            16
Provide New Ideas
         (Information, Knowledge, Perspectives,
                  Skills & Experiences)

  Lecture/                Brief & Engaging
                 or
Presentation                Presentation

                              Pecha Kucha
                             Lightning Talks
                             Speed Geeking



                                                  17
Provide New Ideas
       (Information, Knowledge, Perspectives,
                Skills & Experiences)


Panel Discussion        or         Chat Show




                                                18
Reflecting, Comparing,
 Practicing & Planning




                                  Peer
                                 Mentors
              Press
            Conference
    Knowledge
       Cafe
                         Field
                         Trip          19
Designing Interactive Closings

  Used for:
  • reviewing main points,
  • tying up loose ends,
  • planning application activities,
  • providing feedback,
  • celebrating successful conclusion,
  • and exchanging information for
     future contacts




                                         20
Superlatives


What is the most interesting
concept you have heard about
so far?

   Please type your responses in the Group Chat pod




                                                 21
INTERACTIVE LEARNING WITH
TECHNOLOGY SUPPORT

                            22
Participant Polling

     Online Surveys
 (Pre, Post, and maybe
         During)


Audience Response Tools
       (During)




                                  23
Micro-Chatting




                 24
Collaborative Reporting




                          25
Video Conference


           … with Shared
              Display




                           26
Webinar




          27
Technology Support

Poll:




                             28
LESSONS FROM APPLYING THE
INTERACTIVE LEARNING MATRIX

                              29
Lessons
• Presenters and Subject Matter Experts won’t always
  see the benefit of interactive meetings… at first
        “Won’t it just require more preparation time?”
• Participants respond positively to the invitation to be
  more engaged and involved in the meeting…
• …so long as there is a rhythm to the process
     Don’t use too many techniques without good reason
• Be Creative!
      Borrow, Adapt, Co-create, Be Inspired
• And Have Fun…

                                                         30
IN CLOSING


             31
Case Study
That Global Organization’s 4 day conference
            with 500 participants?

                This Year:
  Chat Shows, Polling, Video Conferences

  Clear feedback from this year’s event:
  Much More Engaging and Interactive!

                                              32
Highlights


    Review your notes and
    identify insights that
    stand as highlights from
    today’s session.




                               33
Application
What is one new (to you) interactive learning technique you will
use in a meeting or event?




                                                              34
Resources
                        Face to Face     Thiagi’s 36 formats for interactive lectures
                        Events           Pecha Kucha
                                         Lightning Talk
                                         Speed Geeking
                                         Chat Shows
                                         Knowledge Café

                        Using            SurveyMonkey
                        Technology
                                         Audience Response
                                             Tools: Turning Point

                                         Collaborative Reporting - case study
          @mrandel
                                         Video Conference… with Shared Display
michael@RandelConsultingAssociates.com
                                         PREP model for webinars



                                                                                        35
Michael Randel has more than 20 years experience designing and
facilitating interactive meetings and events for clients all over the
world. His experience of working with clients from more than 25
countries has resulted in a unique framework for designing
interactive events that can be applied in groups of all sizes, whether
meeting in person or virtually.

Michael's broad experience ranges from coaching individuals to
designing and running learning programs for up to four hundred
people. He builds the capacity of his clients to develop and run their
own engaging programs, whether face-to-face or virtual.

Michael founded Randel Consulting Associates in 2006, a Maryland-
based firm that works with clients at local, national and global
levels. His clients describe his work as being “instrumental in framing
and planning the event according to our learning needs and our
intended audience.” He holds a Master's degree in Social and
Organizational Learning from George Mason University, and has
published a variety of handbooks and articles.

Michael is a Certified Professional Facilitator and is a member of        W: (202) 656-3796     C: (202) 365-4238
MAFN’s Board.                                                               www.RandelConsultingAssociates.com
                                                                          michael@RandelConsultingAssociates.com
                Follow Michael on Twitter @mrandel

                                                                                                               36

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Designing interactive meetings December 2, 2011

  • 1. Designing Interactive Meetings & Events - What’s on the Menu? Michael Randel December 2, 2011 1
  • 2. Goal – Participants in your meetings and events are engaged and motivated to apply new ideas and decisions in their work Objectives – You have an overview of approaches in the Interactive Learning Matrix © – You have selected an interactive activity to incorporate into the design of an upcoming meeting or event 2
  • 3. Warm-up Question: Share one characteristic or feature of an engaging and interactive meeting or event in which you were a participant. Please type your responses in the Group Chat pod 3
  • 4. Today’s Agenda • The Need for Interactive Meetings • The Interactive Learning Matrix© – Interactive Learning in Face-to-Face Meetings – Interactive Learning with Technology Support • Lessons • Resources 4
  • 5. 5
  • 6. Case Study A Global Organization 4 day conference with 500 participants Last time: Lots of Presentations with Powerpoint 6
  • 7. Case Study A Global Organization 4 day conference with 500 participants Last Time: Participants found it Boring! What the VP and organizers wanted this time: Interactive and Engaging! 7
  • 8. Do meetings need to be interactive to be engaging? Yes No Please type your response in the appropriate Chat pod 8
  • 10. Learning Outcomes Introduced to New Ideas (Information, Knowledge, Perspectives, Skills & Experiences) Reflect on Past Experience Apply and Plan for the Future Compare/Contrast with Current Practices Build Skills & Experience 10
  • 11. Interactive Learning Matrix © Individual Pairs/Triads Small Group Clusters Plenary 11
  • 12. “Best Summary” 1. Each participant prepares a summary of the main points of a presentation. 2. Teams of participants switch their summaries and select the best summary from each set. 3. Read the best summary from each group aloud. 12
  • 13. “Best Summary” Online Adaptation In the Group Chat: Write a summary statement of any interesting content introduced up to this point. Review and read selected summaries aloud. 13
  • 15. Designing Interactive Openings Used to: • introduce participants to one another, • preview main points, • orient participants, • form teams, • establish ground rules, • set goals, • reduce initial anxieties, • or stimulate self-disclosure 15
  • 16. Provide New Ideas (Information, Knowledge, Perspectives, Skills & Experiences) Poll: 16
  • 17. Provide New Ideas (Information, Knowledge, Perspectives, Skills & Experiences) Lecture/ Brief & Engaging or Presentation Presentation Pecha Kucha Lightning Talks Speed Geeking 17
  • 18. Provide New Ideas (Information, Knowledge, Perspectives, Skills & Experiences) Panel Discussion or Chat Show 18
  • 19. Reflecting, Comparing, Practicing & Planning Peer Mentors Press Conference Knowledge Cafe Field Trip 19
  • 20. Designing Interactive Closings Used for: • reviewing main points, • tying up loose ends, • planning application activities, • providing feedback, • celebrating successful conclusion, • and exchanging information for future contacts 20
  • 21. Superlatives What is the most interesting concept you have heard about so far? Please type your responses in the Group Chat pod 21
  • 23. Participant Polling Online Surveys (Pre, Post, and maybe During) Audience Response Tools (During) 23
  • 26. Video Conference … with Shared Display 26
  • 27. Webinar 27
  • 29. LESSONS FROM APPLYING THE INTERACTIVE LEARNING MATRIX 29
  • 30. Lessons • Presenters and Subject Matter Experts won’t always see the benefit of interactive meetings… at first “Won’t it just require more preparation time?” • Participants respond positively to the invitation to be more engaged and involved in the meeting… • …so long as there is a rhythm to the process Don’t use too many techniques without good reason • Be Creative! Borrow, Adapt, Co-create, Be Inspired • And Have Fun… 30
  • 32. Case Study That Global Organization’s 4 day conference with 500 participants? This Year: Chat Shows, Polling, Video Conferences Clear feedback from this year’s event: Much More Engaging and Interactive! 32
  • 33. Highlights Review your notes and identify insights that stand as highlights from today’s session. 33
  • 34. Application What is one new (to you) interactive learning technique you will use in a meeting or event? 34
  • 35. Resources Face to Face Thiagi’s 36 formats for interactive lectures Events Pecha Kucha Lightning Talk Speed Geeking Chat Shows Knowledge Café Using SurveyMonkey Technology Audience Response Tools: Turning Point Collaborative Reporting - case study @mrandel Video Conference… with Shared Display michael@RandelConsultingAssociates.com PREP model for webinars 35
  • 36. Michael Randel has more than 20 years experience designing and facilitating interactive meetings and events for clients all over the world. His experience of working with clients from more than 25 countries has resulted in a unique framework for designing interactive events that can be applied in groups of all sizes, whether meeting in person or virtually. Michael's broad experience ranges from coaching individuals to designing and running learning programs for up to four hundred people. He builds the capacity of his clients to develop and run their own engaging programs, whether face-to-face or virtual. Michael founded Randel Consulting Associates in 2006, a Maryland- based firm that works with clients at local, national and global levels. His clients describe his work as being “instrumental in framing and planning the event according to our learning needs and our intended audience.” He holds a Master's degree in Social and Organizational Learning from George Mason University, and has published a variety of handbooks and articles. Michael is a Certified Professional Facilitator and is a member of W: (202) 656-3796 C: (202) 365-4238 MAFN’s Board. www.RandelConsultingAssociates.com michael@RandelConsultingAssociates.com Follow Michael on Twitter @mrandel 36

Editor's Notes

  1. Opening and Closing - Bookends
  2. PechaKucha – 20 slides for 20 seconds each = 6.6 minutesLightning Talks – several short talks in a session (5 minute talks increasingly common)Speed Geeking – parallel talks, participants rotate to a new table every few minutesTeam Teaching – divide content into sections and allocate individual sections to teams to digest and share/teach others
  3. PechaKucha – 20 slides for 20 seconds each = 6.6 minutesLightning Talks – several short talks in a session (5 minute talks increasingly common)Speed Geeking – parallel talks, participants rotate to a new table every few minutes
  4. Twitter ideas:1) Scheduling meeting ups with like minded people before the event.2) Alerting attendees about changes or after parties.3) Keeping track of what is going on at an event. If you are in a horrible breakout session you may scan the tweets and see a better one is going on.(conference producers should also be watching this)4) Using it in your presentation to engage the audience. (see above)5) Building a brand of how cool your conference is for other watching through twitter. Blog world will improve attendance next year from the positive tweets going on.6) Real time performance review and feedback.
  5. How many kinds of interaction can you identify in this screenshot?Ability to speak/signal statusGroup Chat – responses to an earlier exercise, showing choicesExamples in chat pods
  6. Which of these Technology-Suppported Tools could you see yourself using?