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An Executive’s Guide to
Employee Engagement
!
Leveraging Enterprise Mobile Solution to maximise employee satisfaction & contribution
As time progresses,
not only there is a drastic
change in how businesses
achieve economic success,
there is also a big change in
how your employees define
value in a workplace.
Reference: Philips Design Paper - Rethinking value in changing landscape
http://www.design.philips.com/philips/shared/assets/design_assets/pdf/nvbD/april2011/paradigms.pdf
People!
Mindset
Business!
Mindset
This calls for a new kind of organisation
!
!
A new kind of organisation - capable of
achieving both continuous innovation
and transformation along with
disciplined execution, while also
delighting those for whom the work is
done and inspiring those doing the work. 

Moon shots for management
http://hbr.org/2009/02/moon-shots-for-management/ar/1
!
- Gary Hamel
!
Ranked by the Wall Street Journal as
“one of the world's most influential business thinkers”
And a new role of management…
To facilitate the finding of solutions!
The new role of
management
Not to dictate them.
Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/
To facilitate !
connections!
To match people with the
right skills and abilities to
projects where those skills
are most needed.
Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/
The new role of
management
To remove hurdles
to engagement!
By building approvals
mechanisms into workflows.
Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/
The new role of
management
Adaptable
5 positive
changes
Motivated
ResilientEfficient
Focused
A successful deployment of
Enterprise Mobile Solution focuses
on driving the
five positive behaviour changes
in the workforce
Motivated
We believe transparency and timely
communication is essential in fostering
employee empowerment.
!
Business dashboard with enterprise
messaging capability could serve to
encourage employees to work together
as a team and achieve visible business
results together.
Adaptable
In this fast-changing world, the most
competitive organisations are those
filled with talented employees who are
willing to embrace changes.
!
Mobile learning with timely feedback
could be especially valuable for mobile
workforce as well as frontline and field
employees.
!
Resilient
It is people nature to enjoy bathing in
success, but a wise leader knows the
importance in nurturing a resilient team
that has the ability to thrive in the face of
challenge.
!
Managers can build a culture of trust by
opening up a platform to hear everyone’s
voice; Leaders can also instil courage into
people hearts by sharing with the
employees their real life stories.
Focused
According to Patrick Lencioni - author of
"The Five Dysfunctions of a Team", "If you
could get all the people in an organization
rowing in the same direction, you could
dominate any industry, in any market,
against any competition, at any time.".
!
Staff profile is an effective mean to promote
the alignment of individual actions around
organizational goals. Moreover, this is a
powerful tool for managers to discover the
hidden talents in their organization.
Efficient
Study from psychologists reveals that
people's job satisfaction is surprisingly
sensitive to daily hassle. Although many
organizations tend to downplay day-to-day
irritation, these little hassles could add up
and hit job satisfaction hard.
!
Workflow automator applies artificial
intelligence to turn tedious workflow such
as claim reimbursement and annual leave
application into simple steps - enabling
staffs to get administrative tasks done
anytime, anywhere.
And one last piece of advice …
Apply these 3 principles when planning your next
Enterprise Mobile Solution
Build on a solid

foundation

!
Security, Scalability,
Compliance, Scalability,
HR Control, Multi-Device
Staffs’ participation 

is the key to success 

!
Design to maximise
participation
Every organisation
has a different need

!
Customisable to fit
organisation & process
Wendy Tam
Vice President of User Experience, MotherApp
!
!
wendytam@motherapp.com
www.motherapp.com
Interested in knowing how MotherApp
could help in your organisation's
mobile solution needs ?
!
We’d love to hear from you. Contact us.

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An Executive's Guide to Employee Engagement

  • 1. An Executive’s Guide to Employee Engagement ! Leveraging Enterprise Mobile Solution to maximise employee satisfaction & contribution
  • 2. As time progresses, not only there is a drastic change in how businesses achieve economic success, there is also a big change in how your employees define value in a workplace.
  • 3. Reference: Philips Design Paper - Rethinking value in changing landscape http://www.design.philips.com/philips/shared/assets/design_assets/pdf/nvbD/april2011/paradigms.pdf People! Mindset Business! Mindset
  • 4. This calls for a new kind of organisation
  • 5. ! ! A new kind of organisation - capable of achieving both continuous innovation and transformation along with disciplined execution, while also delighting those for whom the work is done and inspiring those doing the work. Moon shots for management http://hbr.org/2009/02/moon-shots-for-management/ar/1 ! - Gary Hamel ! Ranked by the Wall Street Journal as “one of the world's most influential business thinkers”
  • 6. And a new role of management…
  • 7. To facilitate the finding of solutions! The new role of management Not to dictate them. Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/
  • 8. To facilitate ! connections! To match people with the right skills and abilities to projects where those skills are most needed. Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/ The new role of management
  • 9. To remove hurdles to engagement! By building approvals mechanisms into workflows. Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/ The new role of management
  • 10. Adaptable 5 positive changes Motivated ResilientEfficient Focused A successful deployment of Enterprise Mobile Solution focuses on driving the five positive behaviour changes in the workforce
  • 11. Motivated We believe transparency and timely communication is essential in fostering employee empowerment. ! Business dashboard with enterprise messaging capability could serve to encourage employees to work together as a team and achieve visible business results together.
  • 12. Adaptable In this fast-changing world, the most competitive organisations are those filled with talented employees who are willing to embrace changes. ! Mobile learning with timely feedback could be especially valuable for mobile workforce as well as frontline and field employees. !
  • 13. Resilient It is people nature to enjoy bathing in success, but a wise leader knows the importance in nurturing a resilient team that has the ability to thrive in the face of challenge. ! Managers can build a culture of trust by opening up a platform to hear everyone’s voice; Leaders can also instil courage into people hearts by sharing with the employees their real life stories.
  • 14. Focused According to Patrick Lencioni - author of "The Five Dysfunctions of a Team", "If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.". ! Staff profile is an effective mean to promote the alignment of individual actions around organizational goals. Moreover, this is a powerful tool for managers to discover the hidden talents in their organization.
  • 15. Efficient Study from psychologists reveals that people's job satisfaction is surprisingly sensitive to daily hassle. Although many organizations tend to downplay day-to-day irritation, these little hassles could add up and hit job satisfaction hard. ! Workflow automator applies artificial intelligence to turn tedious workflow such as claim reimbursement and annual leave application into simple steps - enabling staffs to get administrative tasks done anytime, anywhere.
  • 16. And one last piece of advice …
  • 17. Apply these 3 principles when planning your next Enterprise Mobile Solution Build on a solid foundation ! Security, Scalability, Compliance, Scalability, HR Control, Multi-Device Staffs’ participation is the key to success ! Design to maximise participation Every organisation has a different need ! Customisable to fit organisation & process
  • 18. Wendy Tam Vice President of User Experience, MotherApp ! ! wendytam@motherapp.com www.motherapp.com Interested in knowing how MotherApp could help in your organisation's mobile solution needs ? ! We’d love to hear from you. Contact us.