Islamic Business Ethics

1. BPMS2033
ISLAMIC BUSINESS ETHICS
AND SOCIAL RESPONSIBILITY
Mohd Adib Abd Muin
Islamic Business School (IBS)
2015
BPMS 2033 ISLAMIC BUSINESS ETHICS AND
SOCIAL RESPONSIBILITY
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2. ُ‫ه‬ُ‫ن‬ْ‫ي‬ِ‫ع‬َ‫ت‬ْ‫س‬َ‫ن‬ َ‫و‬ ُ‫ه‬ُ‫د‬َ‫م‬ْ‫َح‬‫ن‬ ِ َّ ِ‫ّلِل‬ َ‫د‬ْ‫م‬َ‫ح‬ْ‫ال‬ َّ‫ن‬ِ‫إ‬ْ‫ي‬َ‫ل‬ِ‫إ‬ ُ‫ب‬ ْ‫و‬ُ‫ت‬َ‫ن‬ َ‫و‬ ُ‫ه‬ُ‫ر‬ِ‫ف‬ْ‫غ‬َ‫ت‬ْ‫س‬َ‫ن‬ َ‫و‬ِ‫هلل‬‫ا‬ِ‫ب‬ ُ‫ذ‬ ْ‫و‬ُ‫ع‬َ‫ن‬ َ‫و‬ ،ِ‫ه‬
َ‫ن‬ِ‫ل‬‫ا‬َ‫م‬ْ‫ع‬َ‫أ‬ ِ‫ت‬‫ا‬َ‫ئ‬ِ‫ي‬َ‫س‬ َ‫و‬ ‫َا‬‫ن‬ِ‫س‬ُ‫ف‬ْ‫ن‬َ‫أ‬ ِ‫ر‬ ْ‫و‬ُ‫ر‬ُ‫ش‬ ْ‫ن‬ِ‫م‬َ‫ل‬ َّ‫ل‬ ِ‫ض‬ُ‫م‬ َ‫َل‬َ‫ف‬ ُ‫هللا‬ ِ‫ه‬ِ‫د‬ْ‫ه‬َ‫ي‬ ْ‫ن‬َ‫م‬ ،‫ا‬ُ‫ه‬
ْ‫ن‬َ‫أ‬ ُ‫د‬َ‫ه‬ْ‫ش‬َ‫أ‬ َ‫و‬ ،ُ‫ه‬َ‫ل‬ َ‫ي‬ِ‫د‬‫ا‬َ‫ه‬ َ‫َل‬َ‫ف‬ ْ‫ل‬ِ‫ل‬ْ‫ض‬ُ‫ي‬ ْ‫ن‬َ‫م‬ َ‫و‬َ‫ش‬ َ‫َل‬ ُ‫ه‬َ‫د‬ْ‫ح‬ َ‫و‬ ُ‫هللا‬ َّ‫َل‬ِ‫إ‬ َ‫ه‬َ‫ل‬ِ‫إ‬ َ‫َل‬َ‫ْك‬‫ي‬ ِ‫ر‬
ُ‫ل‬ ْ‫و‬ُ‫س‬ َ‫ر‬ َ‫و‬ ُ‫ه‬ُ‫د‬ْ‫ب‬َ‫ع‬ ً‫ا‬‫د‬َّ‫م‬َ‫ح‬ُ‫م‬ َّ‫ن‬َ‫أ‬ ُ‫د‬َ‫ه‬ْ‫ش‬َ‫أ‬ َ‫و‬ ،ُ‫ه‬َ‫ل‬ِ‫ه‬ْ‫ي‬َ‫ل‬َ‫ع‬ َ‫م‬َّ‫ل‬َ‫س‬ َ‫و‬ ُ‫هللا‬ ‫ى‬َّ‫ل‬َ‫ص‬ ُ‫ه‬‫ى‬َ‫ل‬َ‫ع‬ َ‫و‬
َ‫ْن‬‫ي‬ِ‫ع‬َ‫م‬ْ‫ج‬َ‫أ‬ ِ‫ه‬ِ‫ب‬ْ‫ح‬َ‫ص‬ َ‫و‬ ِ‫ه‬ِ‫ل‬‫آ‬.ُ‫د‬ْ‫ع‬َ‫ب‬ ‫ا‬َّ‫م‬َ‫أ‬
BPMS 2033 ISLAMIC BUSINESS ETHICS AND
SOCIAL RESPONSIBILITY
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3. ISLAMIC BUSINESS ETHICS
You are the best of peoples, evolved for mankind, enjoining what is right, forbidding
what is wrong, and believing in Allah.
(Qur’an 3: 110)
 According to Cherrington (1993), Every day, individuals face ethical issues at work,
and rarely know how to deal with them. A recent review of articles published in
the Wall Street Journal during only one week in 1991 uncovered a whole array of
issues being faced by employess:
 Stealing, lying, fraud and deceit
 Unethical behavior in businesses. For instance, a recent survey of 2000 major US
corporations revealed that the following ethical problems (arranged in order of
importance) concerned managers:
 Drug and alcohol abuse
 Employee theft
 Conflict of interest
 Quality control issues
 Discrimination in hiring and promotion (cable)
 Misuse of proprietary information
 Abuse of company assets
 Environmental pollution
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SOCIAL RESPONSIBILITY
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4. • According to Baumann Mary (1987) In a
survey of 300 companies across the world,
over 85% of senior executives indicated that
the following issues were among their top
ethical concern:
– Employee conflict of interest
– Inappropriate gifts
– Sexual harrasment
– Unauthorized payments
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SOCIAL RESPONSIBILITY
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5. Question?
• Is it naïve for a Muslim
businessman to behave
ethically in globally,
competitive environment??
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SOCIAL RESPONSIBILITY
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6. Answer..
• The answer is a resounding NO!!
• In Islam, ethics governs all aspects of life. The
conditions for everlasting success or Al-Falah (to seek
pleasure of Allah in the world and hereafter) in Islam
are the same for all Muslim-whether in conducting
their business affairs or in carrying out their daily
activities. Without specifying any situational context,
Allah describes people who attain success as those
who are
“inviting to all that is good (khayr), enjoining what is right
(ma’ruf) and forbidding what is wrong (munkar)”
(Qur’an 3:104)
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SOCIAL RESPONSIBILITY
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7. Need to answer these Questions!!
1) What specific standards of conduct should a
company follow?
2) What is a Muslim businessman’s responsibility to
internal and external stakeholders?
3) Although a firm’s top executives may exhibit
exemplary ethical behavior, how can middle- and
lower-level managers be encouraged to behave
in a similarly ethical manner?
4) What are some guidelines that would ensure
consistent ethical behavior in a Muslim business?
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SOCIAL RESPONSIBILITY
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8. Defining Ethics
• Ethics may be defined as the set
of moral principles that distinguish
what is right from what is wrong.
• It is normative field because it
prescribes what one should do or
abstain from doing.
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SOCIAL RESPONSIBILITY
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9. Continue..
• Business Ethics: sometimes referred to as management
ethics or organizational ethics, simply limits its frame of
reference to organizations.
• Within an Islamic context, the term most closely related to
ethics in the Qur’an is khuluq. The Qur’an also uses a whole
array of terms to describe the concept of goodness:
– Khayr (goodness)
– Birr (righteousness)
– Qist (equity)
– ‘adl (equilibrium and justice)
– Haqq (truth and right)
– Ma’ruf (known and approved)
– Taqwa (piety)
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SOCIAL RESPONSIBILITY
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10. Factors Influencing Ethical
Behavior in Islam
• What is considered ethical behavior may depend on
the factors that define and affect ethical behavior.
• According to Barney, Jay B. & Griffin, Ricky W. (1992)
there are consist of three factors:
1. Legal Interpretations
2. Organizational Factors
3. Individual Factors
1. Stages of moral developtment
2. Personal values and personality
3. Family influences
4. Peer influences
5. Life experiences
6. Situational factors
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SOCIAL RESPONSIBILITY
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11. 1.Legal Interpretations
• Legal Interpretations are based upon contemporary and often
transient values and standards; in an Islamic society, these
values and standards are guided by the Shari’ah and the
collection of previous fiqh judgements.
• The result of these divergent approaches is amazing: at one
time, it was legal and ethical in the United States to
discriminate against women and minorities in hiring; now,
affirmative action laws make it illegal to discriminate against
these groups.
• By contrast, Islam has given women permanent and
unalienable rights, and has never discriminated against
minorities on any basis. For example, Abu Dharr reported that
the Prophet (pbuh) said to him:
“You are not better than people with red or black skins unless
you excel them in piety.”
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SOCIAL RESPONSIBILITY
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12. Cont..
• Similarly, the Islamic ethical system does not endorse
the caveat emptor concept that many Western courts
have considered valid in several shadowy cases.
Thus, Anas ibn Malik reports the following hadith:
“Allah’s Messenger (peace be upon him) forbade the
sale of fruits till they are almost ripe. Anas was asked
what is meant by “are almost ripe.’ He replied, “Till they
become red.” Allah’s Messenger (peace be upon him)
further said, “If Allah spoiled the fruits, what right would
one have to take the money of one’s brother (i.e., other
people)?”
(Anas ibn Malik, Sahih al-Bukhari, 3.403.)
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SOCIAL RESPONSIBILITY
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13. Cont..
• The Hanafis’ interpretation of Islamic law
reinforces this emphasis on equty and
fairness:
“If the vendor sells property as possessing a
certain desirable quality and such property
proves to be devoid of such quality, the
purchaser has the option of either canceling the
sale, or of accepting the thing sold for the
whole of the fixed price. This is called option for
misdescription.”
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14. 2. Organizational Factors
• The organization too can affect influence participants’
behavior. One of the key souces of organizational influence is
the degree of cimmitment of the organization’s leader to
ethical conduct.
• This commitment can be communicated through a code of
ethics, policy statement, speeches, publications, etc.
• For example, Xerox Corporations has a 15 page ethical code,
one section of which states:
“We’re honest with our customers. No deals, no bribes, no
secrets, no fooling around with prices. A kickback in any form
kick anybody out. Anybody.
• The above statement is clear and relates specific unethical
behavior to negative consequences.
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15. Cont…
• Codes of ethics are gaining in popularity in many organizations, and
often vary from one industry to another. Although such codes may
enhance ethical behavior among organizational participants, their
use is sometimes inappropriate.
• Some organizations may be trading in or selling in khamr or other
haram products or services; hence, the conduct of the whole
organization is unethical.
• Developing and enforcing a code of ethics in this type of
organization is clearly erroneous since Allah Subhanahu wa ta’ala
has said in the Qur’an:
“They ask you concerning wine and gambling. Say, “In them is great
sin, and some profit for men; but the sin is greater than the profit.”
(Qur’an 2: 219)
• In general, however, organizations engaged in HALAL businesses
can foster ethical behavior through the development of an Islamic
code of ethics.
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SOCIAL RESPONSIBILITY
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16. 3. Individual Factors
• Individual come to work with different
values. Factors affecting one’s ethical
behavior include: stages of moral
development, personal values and moral,
family influences, peer influences, and life
experiences.
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17. 3.1 Stages of Moral Development
• The prophet (pbuh) suggested that individuals
undergo two stages of moral development: the
minor or pre-pubescent stage and the adulthood
stage. In a hadith narrated by ‘A’ishah (rah), she
narrated that:
“The Apostle of Allah (peace be upon him) said:
‘There are three (persons) whose actions are not
recorded: a sleeper till he awakes, an idiot till he is
restored to reason, and a boy till he reaches
puberty.’
(Abu Dawud, 4384)
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SOCIAL RESPONSIBILITY
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18. Cont…
• From the above hadith, two facts can be inferred. First, certain types
of people are not responsible for their behavior: the sleeper, the
lunatic and the child before puberty. Second, an individual is not
responsible for his actions until the age of reason.
• In addition to physical and mental development, Islamic scholars
have suggested that there are three states or stages of the
development of the human soul or nafs.
1) Ammarah (12:53)- which is prone to evil, and if not checked and
controlled, will lead to perdition.
2) Lawwamah (75:2)- which feels consciouness of evil, and resits it,
asks for Allah’s grace and pardon after repentance and tries to
amend; it hopes to reach salvation.
3) Mutma’innah (89:27)- the highest stage of all, when the soul achieves
full rest and satisfaction after ‘aql (intellect) has checked the evil
tendencies of man.
• What will govern this ethical behavior and the interaction among
these three states of the soul is his level of taqwa or piety.
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19. 3.2 Personal Values and Personality
• An individual’s values and morals will also influence his or her ethical
standards. A person who stresses honesty will behave very differently from
another who does not respect other people’s property.
• Interestingly, in Islam, the decay and eventual disappearance of honesty is
a sign of the imminence of the Day of Judgment. Abu Hurayrah reports:
“While the Prophet (pbuh) was saying something in a gathering, a Bedouin
came and asked him, “When would the Hour (Doomsday) take place?” Allas’s
Apostle (pbuh) continued his talk, so come people said that Allah’s Apostle
(pbuh) had heard the question, but did not like what that Bedouin had asked.
Some of them said that Allah’s Apostle (pbuh) had not heard it.
When the Prophet (pbuh) finished his speech, he said, “Where is the
questioner, who inquired about the Hour (Doomsday)?” The Bedouin said, “ I
am here, O Allah’s Apostle (pbuh).” Then the Prophet (pbuh) said, “When the
power or authority comes in the hands of unfit persons, then wait for the Hour
(Doomsday).”
(Sahih al-Bukhari, 1.56)
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20. 3.3 Family Influences
• Individuals start to form ethical standards as children. The Prophet
(saw) emphasized the importance of family nurturing when he said:
“Command your children to pray when they become seven years old,
and discipline them for it (prayer) when the become ten years old; and
arrange their beds (to sleep) separately.”
(‘Abd Allah ibn Amr ibn al ‘As, Abu Dawuud, 0495)
• Here, the implication is that if you wish your children to grow up as
good Muslims, you need to start shaping them from a young age.
• Children are likely to develop hiqh ethical standards if they perceive
other family members as consistently adhering to hiqh standards,
and
• If they are rewarded for ethical behavior but punished for being
untruthful, stealing etc.
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21. 3.4 Peer Influences
• As children grow and are admitted to
school, they are influences by the peers
with whom they interact daily.
• Thus, if a child’s friends engage in drawing
graffiti, the child may imitate them. If the
child’s peers avoid such behavior, the child
is likely to behave accordingly.
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22. 3.5 Life Experiences
• Whether positive or negative, key events
affect the lives of individuals and
determine their ethical beliefs and
behavior.
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23. 3.6 Situational Factors
• People may behave unethically in certain situation
because they may see no way out. For example, a
manager may record fictitious sales in order to cover
losses within his area of responsibility. According to
Islam, debt is a major reason why individuals behave
unethically. In a hadith narrated by ‘Aishah (raw),
“Somebody said to (the Prophet), “Why do you so
frequently seek refuges with Allah from being in debt?”
The Prophet (pbuh) replied, “A person in debt tells lies
whenever he speaks, and breaks promises whenever he
makes (them).”
(Sahih al-Bukhari, 1.795)
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24. REFFERENCE
• Al-Qur’an al-Karim
• Barney, Jay B. & Griffin, Ricky W. (1992). The
Management of Organizations. Houghton Mifflin
Company, p.720.
• Raffik Issa Beekun. (2003). Islamic Business
Ethics. USA: The International Institute of Islamic
Thought.
• Cherrington, J.O. and Cherrington, D.J. (1993). “A
Menu of Moral Issues: One Week in the Life of
the Wall Street Journal.” Journal of Business
Ethics, 11, pp. 255-265.
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