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Viral marketing
Diploma thesis presentation




Academic year: 2008/2009
Author: Antonín Parma
Supervisor: Mgr. Pavel Hacker
“the medium is the message.”
Marshall McLuhan, 1964
tendencies in corporate
communication politics
passiVe communication form
linear communication model




   Sender   Message    Medium   Receiver   Effect




                        Noise
media fragmentation




                      3                           100
                     1960                               2004
Number of TV spots needed for addressing 80 % of consumers
Data source: Business Week: The Vanishing Mass Market, 2004
actiVe communication form
Jakobson’s communication model


                        Context
                      Referential f.


          Sender        Message         Receiver
         Emotive f.     Poetic f.      Conative f.


                        Contact
                        Phatic f.


                         Code
                      Metalingual f.
“People influence people.
Nothing influences people more
than a recommendation from a
trusted friend.”
Mark Zuckerberg, 2007
Viral marketing means spreading
commercial message via social
networks.
It’s a planned activity that, thanks to its character,
motivates the recipient to turn into the propagator.
elements of Viral
marketing
elements of Viral marketing




     Message        Points of    The
     content        spreading propagator
Content itself is a commercial
message.
It’s not announced by the ad stanza or by the line saying
„ad“, it’s not attached as a banner, print ad or TV spot.
message content
                           Story

                 Depth                  Stickiness


      Content
       hook                                      Relevance



                Timing                   Portability

                         Shareability
Choise of sufficient points of
spreading and their amount
increases chance of viral
spreading.
The higher amount of initializing points the quicker
spread of the campaign. And on top of that, we can
eliminate possible failure of some of them points.
Points causing avalanche effect are outstanding.
points of spreading
                               Search
       Mobiles and PDAs                   Blogs

        Messengery                                Websites

    Video servers                                   Word of mouth

            Emails                                Social networks

                    Widgets               Link integrators
                              Chats and
                              comments
The main movers are the users/
propagators themself.
Only if they accept the message, spread it and discuss
it inside the social network, then we can talk about viral
spreading.
the propagator

         Emotional reasons      Social reasons
          (entertainment)        (reputation)




                    Pragmatic reasons
                       (true value)
The spread of viral message is a
result of many random processes
and circumstances.
The character of individuals participating on the first
boom isn’t important for setting up the final effect, the
most important is the structure of the social network.
social network
mass media communication model




Source: Watts D.
“two step” communication model




Source: Watts D.
“The problem, I think, is that we
have been defining influentials
incorrectly. They are not a particular
class of people (...) Instead, the
title of influentialmigrates from
one person to the next depending
on the topic of interest.”
Duncan J. Watts, 2007
watts’s communication model




Source: Watts D.
Viral spread




                                                                Viral campaign
                                                                Traditional
                                                                campaign
Comparison of time progress of traditional and viral campaign
Data source: Hacker P.
The campaign results can’t be
properly quantifiable in many
cases. So it‘s success or failure
can be hardly measured.
Despite that viral marketing offers many possibilities
of observing the campaign ability of getting attention,
getting users involved and allowing them create added
value of the brand.
measurment and eValuation


                    Reach        Likeability

            Relevance                  Awareness


       Dispersion                              Frequency


              Attention               Engagement

                            Loyalty
conclusion
Viral marketing principles allow
us addressing a huge group of
potential consumers and still
keeping the media budget low.
It’s redeemed not only by high demands of realisation
with doubtful result but even by the need of complex
change of thinking about the communication process.
Viral marketing can works
as a single tool only in small
percentage of usage.
Most effective is in combination with other tools of
communication mix, which can be suitably complement,
further develop and promote.
Viral marketing can be used
as a communication tool for
the majority of all types of
companies by the right choice of
propagators.
Propriety of it’s usage is determinated more by the initial
creative input, content of message and its meaning for
user than by concrete brand.
thank you for
your attention

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Viralmarketing Presentation

  • 1. Viral marketing Diploma thesis presentation Academic year: 2008/2009 Author: Antonín Parma Supervisor: Mgr. Pavel Hacker
  • 2. “the medium is the message.” Marshall McLuhan, 1964
  • 5. linear communication model Sender Message Medium Receiver Effect Noise
  • 6. media fragmentation 3 100 1960 2004 Number of TV spots needed for addressing 80 % of consumers Data source: Business Week: The Vanishing Mass Market, 2004
  • 8. Jakobson’s communication model Context Referential f. Sender Message Receiver Emotive f. Poetic f. Conative f. Contact Phatic f. Code Metalingual f.
  • 9. “People influence people. Nothing influences people more than a recommendation from a trusted friend.” Mark Zuckerberg, 2007
  • 10. Viral marketing means spreading commercial message via social networks. It’s a planned activity that, thanks to its character, motivates the recipient to turn into the propagator.
  • 12. elements of Viral marketing Message Points of The content spreading propagator
  • 13. Content itself is a commercial message. It’s not announced by the ad stanza or by the line saying „ad“, it’s not attached as a banner, print ad or TV spot.
  • 14. message content Story Depth Stickiness Content hook Relevance Timing Portability Shareability
  • 15. Choise of sufficient points of spreading and their amount increases chance of viral spreading. The higher amount of initializing points the quicker spread of the campaign. And on top of that, we can eliminate possible failure of some of them points. Points causing avalanche effect are outstanding.
  • 16. points of spreading Search Mobiles and PDAs Blogs Messengery Websites Video servers Word of mouth Emails Social networks Widgets Link integrators Chats and comments
  • 17. The main movers are the users/ propagators themself. Only if they accept the message, spread it and discuss it inside the social network, then we can talk about viral spreading.
  • 18. the propagator Emotional reasons Social reasons (entertainment) (reputation) Pragmatic reasons (true value)
  • 19. The spread of viral message is a result of many random processes and circumstances. The character of individuals participating on the first boom isn’t important for setting up the final effect, the most important is the structure of the social network.
  • 21. mass media communication model Source: Watts D.
  • 22. “two step” communication model Source: Watts D.
  • 23. “The problem, I think, is that we have been defining influentials incorrectly. They are not a particular class of people (...) Instead, the title of influentialmigrates from one person to the next depending on the topic of interest.” Duncan J. Watts, 2007
  • 25. Viral spread Viral campaign Traditional campaign Comparison of time progress of traditional and viral campaign Data source: Hacker P.
  • 26. The campaign results can’t be properly quantifiable in many cases. So it‘s success or failure can be hardly measured. Despite that viral marketing offers many possibilities of observing the campaign ability of getting attention, getting users involved and allowing them create added value of the brand.
  • 27. measurment and eValuation Reach Likeability Relevance Awareness Dispersion Frequency Attention Engagement Loyalty
  • 29. Viral marketing principles allow us addressing a huge group of potential consumers and still keeping the media budget low. It’s redeemed not only by high demands of realisation with doubtful result but even by the need of complex change of thinking about the communication process.
  • 30. Viral marketing can works as a single tool only in small percentage of usage. Most effective is in combination with other tools of communication mix, which can be suitably complement, further develop and promote.
  • 31. Viral marketing can be used as a communication tool for the majority of all types of companies by the right choice of propagators. Propriety of it’s usage is determinated more by the initial creative input, content of message and its meaning for user than by concrete brand.
  • 32. thank you for your attention