This document discusses volunteer management and motivation. It provides a 5-step process for volunteer management: 1) create a plan using a logic model, 2) recruit and screen volunteers, 3) orient and train volunteers, 4) supervise and recognize volunteers, and 5) evaluate the program. It also discusses common motivators for volunteering such as praise, accomplishment, affiliation, and influence. Recognition is important for retaining volunteers by matching it to their motivations.

1. The Basics of Volunteer Management

5. Logic Model for Volunteer Management Needs Goal Outputs Inputs Intermediate Outcomes End Outcomes