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Motivating Volunteers Presentation to:  Big Brothers Big Sisters February 19, 2008
How do you motivate volunteers? <ul><li>Who Knows? </li></ul>Cabinet for Health and Family Services
Motivating Volunteers <ul><li>Why volunteers sign up </li></ul><ul><li>(and why they don’t) </li></ul>Cabinet for Health a...
McClelland’s Social Motivators <ul><li>First published in the late 60’s David McClelland and John Atkinson researched 3 di...
McClelland’s Social Motivators <ul><li>Achievement Motivated People </li></ul>Cabinet for Health and Family Services
Achievement Motivated People <ul><li>Respond to recognition that: </li></ul><ul><ul><li>Quantifies their success </li></ul...
McClelleand’s Social Motivators <ul><li>Power/Influence Motivated People </li></ul>Cabinet for Health and Family Services
Power/Influence Motivated People <ul><li>Responds to recognition that: </li></ul><ul><ul><li>Can be used to persuade or re...
McClelleand’s Social Motivators <ul><li>Affiliation Motivated People </li></ul>Cabinet for Health and Family Services
Affiliated Motivated People <ul><li>Respond to recognition that: </li></ul><ul><ul><li>Provides notes or gifts from client...
Motivational Analysis <ul><li>Each of the following items consists of three related statements.  Mark the statement that m...
Motivational Analysis Key <ul><li>Record your choice of each statement by putting a mark or check in the space provided be...
Recognition... <ul><li>...the art of catching people being Good and taking the time to tell them so. </li></ul>Cabinet for...
Retention... <ul><li>...the art of keeping or maintaining to keep in one’s service. </li></ul>Cabinet for Health and Famil...
Retention Factors <ul><li>Expectations for Behavior </li></ul><ul><li>Rules </li></ul><ul><li>Systems </li></ul><ul><li>Pe...
Retention Factors continued <ul><li>Rewards </li></ul><ul><li>Climate </li></ul><ul><li>Setting </li></ul><ul><li>Success ...
Motivating Volunteers <ul><li>What really keeps volunteers volunteering? </li></ul>Cabinet for Health and Family Services
Next Action? <ul><li>Based on our conversations, what is one thing you will do this week to motivate and/or retain your vo...
Thank You for All You Do!! <ul><li>Melissa Newton </li></ul><ul><li>Kentucky Commission on Community Volunteerism and Serv...
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Motivating Volunteers Bbbs Presentation

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Tips on how to motivate and recognize volunteers.

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Motivating Volunteers Bbbs Presentation

  1. 1. Motivating Volunteers Presentation to: Big Brothers Big Sisters February 19, 2008
  2. 2. How do you motivate volunteers? <ul><li>Who Knows? </li></ul>Cabinet for Health and Family Services
  3. 3. Motivating Volunteers <ul><li>Why volunteers sign up </li></ul><ul><li>(and why they don’t) </li></ul>Cabinet for Health and Family Services
  4. 4. McClelland’s Social Motivators <ul><li>First published in the late 60’s David McClelland and John Atkinson researched 3 distinct motives which affect people’s behavior: </li></ul><ul><li>Achievement </li></ul><ul><li>Affiliation </li></ul><ul><li>Influence </li></ul>Cabinet for Health and Family Services
  5. 5. McClelland’s Social Motivators <ul><li>Achievement Motivated People </li></ul>Cabinet for Health and Family Services
  6. 6. Achievement Motivated People <ul><li>Respond to recognition that: </li></ul><ul><ul><li>Quantifies their success </li></ul></ul><ul><ul><li>Offers tangible rewards </li></ul></ul><ul><ul><li>Tells others of their specific achievements </li></ul></ul><ul><ul><li>Is connected to jobs with clearly stated goals </li></ul></ul><ul><ul><li>Recognizes them to the general public </li></ul></ul><ul><ul><li>Recognizes them to members of other groups with which they belong </li></ul></ul><ul><ul><li>Allows them to be “promoted” </li></ul></ul>Cabinet for Health and Family Services
  7. 7. McClelleand’s Social Motivators <ul><li>Power/Influence Motivated People </li></ul>Cabinet for Health and Family Services
  8. 8. Power/Influence Motivated People <ul><li>Responds to recognition that: </li></ul><ul><ul><li>Can be used to persuade or recruit others to the cause </li></ul></ul><ul><ul><li>Can be used to broaden the public’s knowledge of the program </li></ul></ul><ul><ul><li>Quantifies specific accomplishments </li></ul></ul><ul><ul><li>Gives them the opportunity to interact with those they perceive as powerful </li></ul></ul><ul><ul><li>Names an effort, site or program in their honor </li></ul></ul><ul><ul><li>Provides personal notes from high level officials of the organization or community </li></ul></ul>Cabinet for Health and Family Services
  9. 9. McClelleand’s Social Motivators <ul><li>Affiliation Motivated People </li></ul>Cabinet for Health and Family Services
  10. 10. Affiliated Motivated People <ul><li>Respond to recognition that: </li></ul><ul><ul><li>Provides notes or gifts from clients </li></ul></ul><ul><ul><li>Gives them some tangible, recognizable symbol that identifies them as part of a successful group </li></ul></ul><ul><ul><li>Offers social opportunities </li></ul></ul><ul><ul><li>Provides letters to those they care about which cite their contributions to the agency </li></ul></ul><ul><ul><li>Highlights to others how much they have helped clients, giving specific examples </li></ul></ul>Cabinet for Health and Family Services
  11. 11. Motivational Analysis <ul><li>Each of the following items consists of three related statements. Mark the statement that most closely describes your preference, most of the time. There is no right or wrong answer. </li></ul>Cabinet for Health and Family Services
  12. 12. Motivational Analysis Key <ul><li>Record your choice of each statement by putting a mark or check in the space provided below for each of the three motivators. If your answer to #1was “b”, you would put a mark on the line titled “influence”. Do that for each question. Then add the total number of marks for each of the three categories. </li></ul>Cabinet for Health and Family Services
  13. 13. Recognition... <ul><li>...the art of catching people being Good and taking the time to tell them so. </li></ul>Cabinet for Health and Family Services
  14. 14. Retention... <ul><li>...the art of keeping or maintaining to keep in one’s service. </li></ul>Cabinet for Health and Family Services
  15. 15. Retention Factors <ul><li>Expectations for Behavior </li></ul><ul><li>Rules </li></ul><ul><li>Systems </li></ul><ul><li>People </li></ul><ul><li>Communications </li></ul>Cabinet for Health and Family Services
  16. 16. Retention Factors continued <ul><li>Rewards </li></ul><ul><li>Climate </li></ul><ul><li>Setting </li></ul><ul><li>Success and Impact </li></ul><ul><li>Individualism </li></ul>Cabinet for Health and Family Services
  17. 17. Motivating Volunteers <ul><li>What really keeps volunteers volunteering? </li></ul>Cabinet for Health and Family Services
  18. 18. Next Action? <ul><li>Based on our conversations, what is one thing you will do this week to motivate and/or retain your volunteers? </li></ul>Cabinet for Health and Family Services
  19. 19. Thank You for All You Do!! <ul><li>Melissa Newton </li></ul><ul><li>Kentucky Commission on Community Volunteerism and Service </li></ul><ul><li>275 E. Main St. 3W-E </li></ul><ul><li>Frankfort, KY 40621 </li></ul><ul><li>800-239-7404 </li></ul><ul><li>[email_address] </li></ul><ul><li>www.volunteerky.ky.gov </li></ul>Cabinet for Health and Family Services

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