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Acxiom Social Insights:Project Vision April 2011
Social Media isn’t a fad, it’s a fundamental shift in the way we communicate Some statistics that may  surprise you: ,[object Object]
34% of bloggers post opinions about products & brands; there are over 200 million blogs.
75% of consumers trust peer recommendations; 17% trust advertisements.
Each day, there are over 100 million new twitter posts.
The top personal goals for Twitter users are: Save more money (74.5%), Exercise more often (63.0%) and Lose weight (58.2%).
Median age of a Twitter user is 31, Facebook is 26, MySpace is 27.,[object Object]
…But marketers are still focusing spending on established channels There is a huge opportunity for marketers to:  Learn about social media users’ interests and needs Respond with meaningful and relevant content and offers Based on our research, marketers have been reluctant thus far to use social  media because: lack of familiarity with the nuances of social media  Difficulty in tracking ROI to justify large budgets Lack of suitable technology that can scale beyond 1-1 marketing VS.   Source: Nielsen, August 2010 http://socialfresh.com/marketers-are-not-spending-their-money-where-users-arespending-their-time/#
Social Media is disconnected from traditional CRM and other marketing 5 Email mkting. Client  CRM Online advert. Social media silo Quantifiable multi-channel approach ,[object Object]
But: limited ability to take action at scale measuring ROI on social campaigns is difficult Mobile ads
What if we could leverage social data in the same that Google infers intent from its users’ behavior? Could we use social data in a similar way to improve engagement in traditional channels ? Personalized & coordinated engagements: Leverage signals from user input to determine in-market intent,  brand preferences, sentiment, and interests? Reach and engage your audience:  Engaging consumers over time and  multiple channels? Multi-dimensional insight: Selecting which market segments to target based on their demographic data and social data? Marketing central nervous system: Automating targeting
The emergence of social networks present marketers with an important challenge  There are three components to integrating social media with traditional multichannel  marketing platforms: ,[object Object],Social Recognition ,[object Object]
Discovering actionable insights and refining them into concrete recommendations

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