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  • The term “Relationality” refers to what happens in the “space between” systems .
  • Helps to conceptualize the process of interaction between policy and projects Helps to understand the causality in the interaction process the why and how project performance is affected by policy

Relationality presentation @ HaCIRIC 2009  presentation Relationality presentation @ HaCIRIC 2009 presentation Presentation Transcript

  • The role of policy-project relations in innovation deployment Maria Kapsali
  • Outline
    • Relations in project management and public policy literatures
    • The concept of Relationality
    • The purpose & process of the research
    • Key findings and contribution
  • Project Relations in PM theory
    • Stakeholder Management
    “ managing communication to satisfy the needs of and resolve issues with project stakeholders – planned supported and monitored interactions that runs parallel and are fully integrated with the development of the technical deliverables ” PMBOK (1996). Closed-system and linear thinking approaches 2) Partnering and similar types of relational contracting
    • Reconciliation of interests – relational theory of contracting (MacNeil, 1978) contracts need to encourage cooperation and flexibility
      • Combine the traditional approach with conflict resolution techniques and develop economic interdependence
      • Change the culture and develop legal framework
  • Project Relations in PM theory Relating Process Means Normative Approach Formal preplanned process based on plans and specifications Prescribed control procedures (WBS, phases) and performance criteria (cost, quality, time) Descriptive Approach Formal preplanned process that allows for periodical readjustments of plans and specifications Prescribed control procedures (WBS, phases) and performance criteria (cost, quality, time) incorporating stakeholders and risk assessment (spiral model) Systems Approach Formal processes are guides and can change- relating based on mutual adjustment- managing change Both formal monitoring procedures and informal social mechanisms. Focus on both outcome and process.
  • Policy Relations Relating Process Means The Triple Helix Model of University-Industry-Government Systems ‘‘ operate on each other selectively during processes of mutual adjustment ’’ (Leydesdorff and Etzkowitz, 1996) Bridging function Role substitution Task overlap Pubic Policy literature (implementation through projects) Policy relates to the project through its strategic and implementation rationales in a top-down or bottom-up way (Artto et al., 2004; Matland, 1995) Bottom-up processes to achieve consensus and goal alignment – bridging function Top-down coordination mechanisms to implement rules
  • Problem
    • Strategy implementation through projects depends on the alignment of goals
    • 2. Relations management influenced by contracting theories do not seem to be as effective in dealing with complexity of interests and the sharing of risk
    How can the same paradigms be effective in managing relations in innovation projects, which carry greater risks and have more complex and unique activities?
  • The concept of Relationality The project is an open system- managing relations through its common boundaries with other systems In this study, Relationality is defined as the actual process and means of interaction between two (or more) (sub)systems in an innovation system.
  • Research Questions
    • How is Relationality between policy and project?
    • How does Relationality affect innovation project performance?
  • The process of the research
    • 31 semi-structured interviews in UK and Greece on EARSS and eTEN projects. 9
    • 2 embedded multiple case studies (EARSS and eTEN).
    • Within and cross-case comparative analysis.
  • The cases
    • EARSS
    • Strategic Rationale: Stimulate the deployment of an electronic network through supporting collaborative projects
      • Too many goals
      • Support of collaboration – coordinating mechanisms, conferences, publications, participation in decision making and collaboration with other networks
    • eTEN
    • Strategic Rationale: Stimulate the deployment of electronic networks through supporting collaborative projects
      • Choice between goals
      • Construction of collaboration rules – controlling the process of collaboration during evaluation procedures - funding (more and cheaper)
  • The cases
    • EARSS
    • Implementation Rationale: Provide the managers with assistive tools and allow them to manage for results
      • Tensions/Compromises
      • Not extremely efficient but within budget and time
      • Tolerance provided flexibility
    • eTEN
    • Implementation Rationale: the projects need to be controlled through the managerial process
      • Tensions/Compromises
      • Loss of leadership
      • Diversity of interests
      • Intolerance - Focus on the evaluation process
  • The cases
    • EARSS
    • Systemic Project Management
      • Manage relationships to satisfy stakeholders and achieve as many of the objectives as possible – compromise
      • Flexibility to make decisions according to circumstances
    • eTEN
    • Normative Project Management
      • Manage the process in order to satisfy the main stakeholder (EU) at the expense of the project goals
      • Limits the project manager
    Outcome over Process Process over Outcome Outcome over process
  • The cases Relationality Project Management Outputs Outcomes Impact of national environments Strategic Rationale Implementation Rationale EARSS Instigate deployment through collaborative networks Provision of resources, organize collaboration through interaction and monitor of results Systemic – focus on mediating between different stakeholder boundaries to achieve the project goals Compromise goals and efficiency Low Deployment Effect on the infrastructure and the motivation of stakeholders to take part Effect on the way managers handle the boundaries with the project stakeholders eTEN Provision of resources, organize collaboration through participation rules and monitor of the project processes and outcomes Normative – focus on managing the boundary with the sponsor to pass evaluation Compromise goals and effectiveness Ceremonial Deployment
  • Key findings Boundary space Policy and project interaction Tensions strategic rationale- Tensions in implementation rationale Policy Strategic and Implementation rationales Project Boundary Tensions in goals and the boundary role of the managers Performance objectives tensions Project Project Management Tasks Prioritization and compromise between goals and performance objectives How do Policy and project relate Effects on project management and performance
  • Theoretical contribution Project efficiency Process Project effectiveness Outcome Project goals Leadership Deployment Strategic rationale Implementation rationale
  • Thank you! Questions?