3. Policy design = goals + implementation boundary Problematization, Instruments Implementation Target goals and plans agent- project Other stakeholders boundary boundary Causality- problematization Evaluation systems Implementation agents- projects and targets
4. Policy design Planning – designers and psychologists- managerialistsReflexive design emergent- bottom up Systemic design both 4 Top- down implementation instruments Bottom- up implementation Synthesis, network Holistic (How?)
5. 17 multiple case studies Antimicrobial Resistance policy Information Society eHealth- developing technologies for health 3 national EARSS projects- cases 4 IST projects- research and development 9 eTEN projects- market validation or marketization of a service
6. Results 4 types of tension, goal-goal, goal- instrument, instrument- instrument and evaluation- other components Change management in problematization Focus on the boundary Different types of pressures on the policy- project boundary with different effects Functional instruments and operational specifications- provision of flexibility Attention diverted from the target boundary and management tasks do not deal with change
7.
8. Systems Thinking constructs 1. Boundary tensions 2. Boundary management (managing relations between actors within an institutional space)3. Equifinality (achieving a goal through multiple paths)- management of operational change
9. Application of Systems Thinking constructs Boundary tensions Boundary management Equifinality Goal- goal, goal- instruments and other tensions 2 types of instruments Spanning, buffering, bringing up team identity Flexibility to manage change vs the other operational criteria
