1. Leadership Moments Are we influencers or copers?

2. Change False Starts Frustration Gradual Change Anxiety Confusion Managing Complex Change (Leroy Model) Vision Skills Incentive Resources Action Plan Skills Incentive Resources Action Plan Vision Incentive Resources Action Plan Vision Skills Resources Action Plan Vision Skills Incentive Action Plan Vision Skills Incentive Resources

7. (Beware of pain you get used to!)

9. In a typical workplace, we need a critical mass of 15% Influencers to move things forward Innovators 2.5% Early adopters 12.5% Early majority Late majority Laggards

12. Motivation is pivotal! Habit Knowledge Motivation Skills

13. There are 3 key elements needed for significant social change to occur Significant change occurs Malcolm Gladwell – Tipping Point “ Law of the Few” A receptive environment A “sticky” message