SlideShare a Scribd company logo
1 of 10
Download to read offline
Why  Problems  Go  Unsolved  
Execu6ve  Summary  
Most  problems  go  unaddressed  because  they  don’t  belong  to  anyone.  
They  are  between.  
  
Everyone  is  sure  someone  else  should  do  something  about  the  problem.  
  
So  we  Lay  Blame  on    those  across  the  problem  from  us.  Or  we  Jus6fy  that  
it’s  beyond  our  control  (because  it  is  between).  
  
The  problem  will  remain  un6l  someone  –  anyone  -­‐-­‐  steps  up  to  take  
Responsibility  for  solving  the  problem.  
  
Apply  the  Keys  to  Responsibility  –  Inten6on,  Awareness,  and  Confront.  
  
Problems	
  
Between	
  
People  
Within  
the  Team  
Problems	
  
Between	
  
Departments  
Problems	
  
Between	
  
Divisions  
Problems	
  
Between	
  
Companies  
“They  just  
aren’t  doing  
their  job.”  
“It  isn’t  our  
job  to  
resolve  the  
Problem  
Between.”  
Keys  to  Responsibility  
•  Create  an  
Inten/on  
to  Resolve  
Problems  
Between  
•  Become  
Aware  of  
Problems  
Between  
•  Confront  
Problems  
Between  
Think  about  it  
As  a  leader…  
  
Are  you  blaming  others  for  problems  between  that  you  
also  aren’t  owning?  
  
How  could  you  approach  the  other  and  ask  “Does  this  
problem  between  frustrate  you  as  it  does  me?  Let’s  
team  up  and  resolve  it  once  and  for  all.”  
  
How  can  you  encourage  and  allow  your  peers  and  
charges  to  own  problems  between?  
©	
  2015	
  Partnerwerks	
  Inc.	
  All	
  Rights	
  Reserved	
  

More Related Content

What's hot

Training on Problem Solving Skills
Training on Problem Solving SkillsTraining on Problem Solving Skills
Training on Problem Solving SkillsAnirudhSingh144
 
Creative Problem Solving
Creative Problem SolvingCreative Problem Solving
Creative Problem SolvingMMMTS
 
The Power of Mindfulness in the Workplace
The Power of Mindfulness in the WorkplaceThe Power of Mindfulness in the Workplace
The Power of Mindfulness in the WorkplaceLorie Corcuera
 
Critical thinking presentation
Critical thinking presentationCritical thinking presentation
Critical thinking presentationVictor Campo
 
Analytical thinking & problem solving
Analytical thinking & problem solving Analytical thinking & problem solving
Analytical thinking & problem solving Nur Safiyah Abdullah
 
Anger management skills 2nd
Anger management skills 2ndAnger management skills 2nd
Anger management skills 2ndSoheir ELghonemy
 
Brain-Wise Brand Strategy
Brain-Wise Brand Strategy Brain-Wise Brand Strategy
Brain-Wise Brand Strategy Morgan Johnson
 
Group work in action. recording and evaluation
Group work in action. recording and evaluationGroup work in action. recording and evaluation
Group work in action. recording and evaluationUzma Abbas Shirazi
 
Facilitation%20 skills%20ppt%20for%20final new[1]
Facilitation%20 skills%20ppt%20for%20final new[1]Facilitation%20 skills%20ppt%20for%20final new[1]
Facilitation%20 skills%20ppt%20for%20final new[1]godisgoodalltime
 
Stress Management PPT for Presentation
Stress Management PPT for PresentationStress Management PPT for Presentation
Stress Management PPT for PresentationSaurabh Kumar
 
Psychology presentation
Psychology presentationPsychology presentation
Psychology presentationBenish
 
Stress & Stress Management M D S
Stress &  Stress  Management  M D SStress &  Stress  Management  M D S
Stress & Stress Management M D SManoj Shah
 
Preventing burnout ppt
Preventing burnout pptPreventing burnout ppt
Preventing burnout pptshwetasagar02
 

What's hot (20)

Brainstorming Technique
Brainstorming TechniqueBrainstorming Technique
Brainstorming Technique
 
Training on Problem Solving Skills
Training on Problem Solving SkillsTraining on Problem Solving Skills
Training on Problem Solving Skills
 
Creative Problem Solving
Creative Problem SolvingCreative Problem Solving
Creative Problem Solving
 
The Power of Mindfulness in the Workplace
The Power of Mindfulness in the WorkplaceThe Power of Mindfulness in the Workplace
The Power of Mindfulness in the Workplace
 
Stress management
Stress managementStress management
Stress management
 
Stress at work
Stress at workStress at work
Stress at work
 
Critical thinking presentation
Critical thinking presentationCritical thinking presentation
Critical thinking presentation
 
Analytical thinking & problem solving
Analytical thinking & problem solving Analytical thinking & problem solving
Analytical thinking & problem solving
 
Stress management
Stress managementStress management
Stress management
 
Anger management skills 2nd
Anger management skills 2ndAnger management skills 2nd
Anger management skills 2nd
 
Brain-Wise Brand Strategy
Brain-Wise Brand Strategy Brain-Wise Brand Strategy
Brain-Wise Brand Strategy
 
work stress
work stresswork stress
work stress
 
Stress management
Stress managementStress management
Stress management
 
Group work in action. recording and evaluation
Group work in action. recording and evaluationGroup work in action. recording and evaluation
Group work in action. recording and evaluation
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Facilitation%20 skills%20ppt%20for%20final new[1]
Facilitation%20 skills%20ppt%20for%20final new[1]Facilitation%20 skills%20ppt%20for%20final new[1]
Facilitation%20 skills%20ppt%20for%20final new[1]
 
Stress Management PPT for Presentation
Stress Management PPT for PresentationStress Management PPT for Presentation
Stress Management PPT for Presentation
 
Psychology presentation
Psychology presentationPsychology presentation
Psychology presentation
 
Stress & Stress Management M D S
Stress &  Stress  Management  M D SStress &  Stress  Management  M D S
Stress & Stress Management M D S
 
Preventing burnout ppt
Preventing burnout pptPreventing burnout ppt
Preventing burnout ppt
 

Similar to Why problems go unsolved

Owning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of ResponsibilityOwning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of ResponsibilityChristopher Avery
 
8 Simple Steps To Solve Problems
8 Simple Steps To Solve Problems8 Simple Steps To Solve Problems
8 Simple Steps To Solve ProblemsYooklunes
 
7 step Problem solving cycle project report
7 step Problem solving cycle project report7 step Problem solving cycle project report
7 step Problem solving cycle project reportSandeep Kohli
 
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarAvail Leadership
 
Solving problems as a leader
Solving problems as a leaderSolving problems as a leader
Solving problems as a leaderST. JAMES COLLEGE
 
lmitotal leader-jan15-lmidevelopment2
lmitotal leader-jan15-lmidevelopment2lmitotal leader-jan15-lmidevelopment2
lmitotal leader-jan15-lmidevelopment2Frank Kreze
 
Hindrance to Problem Solving
Hindrance to Problem SolvingHindrance to Problem Solving
Hindrance to Problem SolvingPrinson Rodrigues
 
Temple University Keynote: Managing the Tough Talks
Temple University Keynote: Managing the Tough TalksTemple University Keynote: Managing the Tough Talks
Temple University Keynote: Managing the Tough TalksAmma Marfo
 
Learning from creativity, inc
Learning from creativity, incLearning from creativity, inc
Learning from creativity, incBhavesh Shukla
 
Leadership Principles Critical To Problem Solving And Program Improvement
Leadership Principles Critical To Problem Solving And Program ImprovementLeadership Principles Critical To Problem Solving And Program Improvement
Leadership Principles Critical To Problem Solving And Program ImprovementRosa West
 
6 ways to tap into learner motivation
6 ways to tap into learner motivation6 ways to tap into learner motivation
6 ways to tap into learner motivationGenius Learning Ltd
 
Managing Screen Printers, Part 1: Accountability
Managing Screen Printers, Part 1: AccountabilityManaging Screen Printers, Part 1: Accountability
Managing Screen Printers, Part 1: AccountabilityPrintavo
 
Blocks to Creativity and Innovation. Tools to Release Creativity and Innovation
Blocks to Creativity and Innovation. Tools to Release Creativity and InnovationBlocks to Creativity and Innovation. Tools to Release Creativity and Innovation
Blocks to Creativity and Innovation. Tools to Release Creativity and InnovationMike Cardus
 
Problems, Opportunities and Decisions
Problems, Opportunities and DecisionsProblems, Opportunities and Decisions
Problems, Opportunities and DecisionsSounay Phothisane
 
Crucial accountability-preparation-worksheet
Crucial accountability-preparation-worksheetCrucial accountability-preparation-worksheet
Crucial accountability-preparation-worksheetHugo Rojas
 
What’s my next move our success in life—and sometimes our survi
What’s my next move our success in life—and sometimes our surviWhat’s my next move our success in life—and sometimes our survi
What’s my next move our success in life—and sometimes our surviSUBHI7
 
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarAvail Leadership
 
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)Anna Roberts
 
developing problem solving skills
developing problem solving skillsdeveloping problem solving skills
developing problem solving skillsJamal Khan
 

Similar to Why problems go unsolved (20)

Owning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of ResponsibilityOwning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of Responsibility
 
8 Simple Steps To Solve Problems
8 Simple Steps To Solve Problems8 Simple Steps To Solve Problems
8 Simple Steps To Solve Problems
 
7 step Problem solving cycle project report
7 step Problem solving cycle project report7 step Problem solving cycle project report
7 step Problem solving cycle project report
 
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability Webinar
 
Solving problems as a leader
Solving problems as a leaderSolving problems as a leader
Solving problems as a leader
 
lmitotal leader-jan15-lmidevelopment2
lmitotal leader-jan15-lmidevelopment2lmitotal leader-jan15-lmidevelopment2
lmitotal leader-jan15-lmidevelopment2
 
Hindrance to Problem Solving
Hindrance to Problem SolvingHindrance to Problem Solving
Hindrance to Problem Solving
 
Temple University Keynote: Managing the Tough Talks
Temple University Keynote: Managing the Tough TalksTemple University Keynote: Managing the Tough Talks
Temple University Keynote: Managing the Tough Talks
 
Learning from creativity, inc
Learning from creativity, incLearning from creativity, inc
Learning from creativity, inc
 
Leadership Principles Critical To Problem Solving And Program Improvement
Leadership Principles Critical To Problem Solving And Program ImprovementLeadership Principles Critical To Problem Solving And Program Improvement
Leadership Principles Critical To Problem Solving And Program Improvement
 
6 ways to tap into learner motivation
6 ways to tap into learner motivation6 ways to tap into learner motivation
6 ways to tap into learner motivation
 
Managing Screen Printers, Part 1: Accountability
Managing Screen Printers, Part 1: AccountabilityManaging Screen Printers, Part 1: Accountability
Managing Screen Printers, Part 1: Accountability
 
Blocks to Creativity and Innovation. Tools to Release Creativity and Innovation
Blocks to Creativity and Innovation. Tools to Release Creativity and InnovationBlocks to Creativity and Innovation. Tools to Release Creativity and Innovation
Blocks to Creativity and Innovation. Tools to Release Creativity and Innovation
 
Attributes Of Problem Solving Essay
Attributes Of Problem Solving EssayAttributes Of Problem Solving Essay
Attributes Of Problem Solving Essay
 
Problems, Opportunities and Decisions
Problems, Opportunities and DecisionsProblems, Opportunities and Decisions
Problems, Opportunities and Decisions
 
Crucial accountability-preparation-worksheet
Crucial accountability-preparation-worksheetCrucial accountability-preparation-worksheet
Crucial accountability-preparation-worksheet
 
What’s my next move our success in life—and sometimes our survi
What’s my next move our success in life—and sometimes our surviWhat’s my next move our success in life—and sometimes our survi
What’s my next move our success in life—and sometimes our survi
 
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability Webinar
 
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)
Failure Is Your Friend: Embracing the Messy Bits (SXSWedu 2014)
 
developing problem solving skills
developing problem solving skillsdeveloping problem solving skills
developing problem solving skills
 

More from Christopher Avery

The Responsibility Process keynote for Lean Kanban Central Europe 2018
The Responsibility Process keynote for Lean Kanban Central Europe 2018The Responsibility Process keynote for Lean Kanban Central Europe 2018
The Responsibility Process keynote for Lean Kanban Central Europe 2018Christopher Avery
 
The Responsibility Process® Avery - ABE18
The Responsibility Process®   Avery - ABE18The Responsibility Process®   Avery - ABE18
The Responsibility Process® Avery - ABE18Christopher Avery
 
Being Agile with The Responsibility Process®
Being Agile with The Responsibility Process®Being Agile with The Responsibility Process®
Being Agile with The Responsibility Process®Christopher Avery
 
Team Building Secrets of Master Project Leaders
Team Building Secrets of Master Project LeadersTeam Building Secrets of Master Project Leaders
Team Building Secrets of Master Project LeadersChristopher Avery
 
4 characteristics of good goals
4 characteristics of good goals4 characteristics of good goals
4 characteristics of good goalsChristopher Avery
 
Three Keys to Self-Direction and Leadership
Three Keys to Self-Direction and LeadershipThree Keys to Self-Direction and Leadership
Three Keys to Self-Direction and LeadershipChristopher Avery
 
Performance and the obligation mindset
Performance and the obligation mindsetPerformance and the obligation mindset
Performance and the obligation mindsetChristopher Avery
 
Accountability ≠ responsibility
Accountability ≠ responsibilityAccountability ≠ responsibility
Accountability ≠ responsibilityChristopher Avery
 
Avery culture-of-responsibility-rally on14
Avery culture-of-responsibility-rally on14Avery culture-of-responsibility-rally on14
Avery culture-of-responsibility-rally on14Christopher Avery
 
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010Christopher Avery
 
The Leadership Gift & You: Grow, Lead, Change, Perform
The Leadership Gift & You: Grow, Lead, Change, PerformThe Leadership Gift & You: Grow, Lead, Change, Perform
The Leadership Gift & You: Grow, Lead, Change, PerformChristopher Avery
 
How to Develop Your Leadership Gift Everyday: An Agile Approach to Growth
How to Develop Your Leadership Gift Everyday: An Agile Approach to GrowthHow to Develop Your Leadership Gift Everyday: An Agile Approach to Growth
How to Develop Your Leadership Gift Everyday: An Agile Approach to GrowthChristopher Avery
 
Demonstrating Responsibility: The Mindset of An Agile Leader
Demonstrating Responsibility: The Mindset of An Agile LeaderDemonstrating Responsibility: The Mindset of An Agile Leader
Demonstrating Responsibility: The Mindset of An Agile LeaderChristopher Avery
 
Are We As Agile As We Think? Christopher Avery at Agile Day NYC
Are We As Agile As We Think? Christopher Avery at Agile Day NYCAre We As Agile As We Think? Christopher Avery at Agile Day NYC
Are We As Agile As We Think? Christopher Avery at Agile Day NYCChristopher Avery
 
The Leadership Gift & Lean Cultures - Christopher Avery
The Leadership Gift & Lean Cultures - Christopher AveryThe Leadership Gift & Lean Cultures - Christopher Avery
The Leadership Gift & Lean Cultures - Christopher AveryChristopher Avery
 

More from Christopher Avery (18)

The Responsibility Process keynote for Lean Kanban Central Europe 2018
The Responsibility Process keynote for Lean Kanban Central Europe 2018The Responsibility Process keynote for Lean Kanban Central Europe 2018
The Responsibility Process keynote for Lean Kanban Central Europe 2018
 
The Responsibility Process® Avery - ABE18
The Responsibility Process®   Avery - ABE18The Responsibility Process®   Avery - ABE18
The Responsibility Process® Avery - ABE18
 
Being Agile with The Responsibility Process®
Being Agile with The Responsibility Process®Being Agile with The Responsibility Process®
Being Agile with The Responsibility Process®
 
Team Building Secrets of Master Project Leaders
Team Building Secrets of Master Project LeadersTeam Building Secrets of Master Project Leaders
Team Building Secrets of Master Project Leaders
 
4 characteristics of good goals
4 characteristics of good goals4 characteristics of good goals
4 characteristics of good goals
 
Lead Yourself First
Lead Yourself FirstLead Yourself First
Lead Yourself First
 
Three Keys to Self-Direction and Leadership
Three Keys to Self-Direction and LeadershipThree Keys to Self-Direction and Leadership
Three Keys to Self-Direction and Leadership
 
"Call Me Trim Tab"
"Call Me Trim Tab""Call Me Trim Tab"
"Call Me Trim Tab"
 
Team Orientation Process
Team Orientation ProcessTeam Orientation Process
Team Orientation Process
 
Performance and the obligation mindset
Performance and the obligation mindsetPerformance and the obligation mindset
Performance and the obligation mindset
 
Accountability ≠ responsibility
Accountability ≠ responsibilityAccountability ≠ responsibility
Accountability ≠ responsibility
 
Avery culture-of-responsibility-rally on14
Avery culture-of-responsibility-rally on14Avery culture-of-responsibility-rally on14
Avery culture-of-responsibility-rally on14
 
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010
Growing Your Innate Leadership Power Everyday - Agile Vancouver 2010
 
The Leadership Gift & You: Grow, Lead, Change, Perform
The Leadership Gift & You: Grow, Lead, Change, PerformThe Leadership Gift & You: Grow, Lead, Change, Perform
The Leadership Gift & You: Grow, Lead, Change, Perform
 
How to Develop Your Leadership Gift Everyday: An Agile Approach to Growth
How to Develop Your Leadership Gift Everyday: An Agile Approach to GrowthHow to Develop Your Leadership Gift Everyday: An Agile Approach to Growth
How to Develop Your Leadership Gift Everyday: An Agile Approach to Growth
 
Demonstrating Responsibility: The Mindset of An Agile Leader
Demonstrating Responsibility: The Mindset of An Agile LeaderDemonstrating Responsibility: The Mindset of An Agile Leader
Demonstrating Responsibility: The Mindset of An Agile Leader
 
Are We As Agile As We Think? Christopher Avery at Agile Day NYC
Are We As Agile As We Think? Christopher Avery at Agile Day NYCAre We As Agile As We Think? Christopher Avery at Agile Day NYC
Are We As Agile As We Think? Christopher Avery at Agile Day NYC
 
The Leadership Gift & Lean Cultures - Christopher Avery
The Leadership Gift & Lean Cultures - Christopher AveryThe Leadership Gift & Lean Cultures - Christopher Avery
The Leadership Gift & Lean Cultures - Christopher Avery
 

Why problems go unsolved

  • 1. Why  Problems  Go  Unsolved  
  • 2. Execu6ve  Summary   Most  problems  go  unaddressed  because  they  don’t  belong  to  anyone.   They  are  between.     Everyone  is  sure  someone  else  should  do  something  about  the  problem.     So  we  Lay  Blame  on    those  across  the  problem  from  us.  Or  we  Jus6fy  that   it’s  beyond  our  control  (because  it  is  between).     The  problem  will  remain  un6l  someone  –  anyone  -­‐-­‐  steps  up  to  take   Responsibility  for  solving  the  problem.     Apply  the  Keys  to  Responsibility  –  Inten6on,  Awareness,  and  Confront.    
  • 3. Problems   Between   People   Within   the  Team  
  • 7. “They  just   aren’t  doing   their  job.”  
  • 8. “It  isn’t  our   job  to   resolve  the   Problem   Between.”  
  • 9. Keys  to  Responsibility   •  Create  an   Inten/on   to  Resolve   Problems   Between   •  Become   Aware  of   Problems   Between   •  Confront   Problems   Between  
  • 10. Think  about  it   As  a  leader…     Are  you  blaming  others  for  problems  between  that  you   also  aren’t  owning?     How  could  you  approach  the  other  and  ask  “Does  this   problem  between  frustrate  you  as  it  does  me?  Let’s   team  up  and  resolve  it  once  and  for  all.”     How  can  you  encourage  and  allow  your  peers  and   charges  to  own  problems  between?   ©  2015  Partnerwerks  Inc.  All  Rights  Reserved