Made by Many presentation at She Says London

Paths, Processes & Behaviours: How Our Work Takes Shape Anjali Ramachandran

We make new stuff out of the internet

Made by Many works with businesses to co- create highly social products and networked services for the web and mobile.

We share our ideas

We collaborate where we can

We use good old pen and paper

We explain how it works MyAir Asthma Parent Stage 1 2 3 4 5 Service 14 - 16 Year old volunteering January April Touchpoint users Mary receives an alert vimpact Mary visits the myAir Mary benefits from She can set her the next morning website and can see In response to her son more sophisticated preferences to alert her before taking her son to Video v50 Activity interesting information about air quality at key school. This gives her experiencing an attack alerts based on air profiler Young people 50 about how air pollution she visits the MyAir site quality data and user times of the day. time to prepare him for create Self-validation hours a ects asthma generated information Establish Establish the day. School school opportunities Unique ID invite admins process School Searching & School Deliver more accurate flow Awards Certification Reporting She can set the number She can log any details opportunities discovering validation Mary signs up to the She get’s a notification messages based on scheme Interaction of alerts at times that of her son’s attack in an volunteering local alert service via SMS user data and air are convenient online diary. Invite quality data Express an School Sign up young interest in account process people to Outside Outside taking part creation organisations organisations sign up opportunities validation Export record The site pattern to Anonymise this data A website with detailed Enable users to have a Deliver air quality alerts matches her son’s vinspired.com and compile it with air Deliverable realtime and historic air profile where they can of SMS, email, or via quality data and share attack with other logs quality data set alerts and log data. mobile apps and with the air quality with the community data School outputs Young Photos, Paper Capture Admins get a Volunteering Downloads Validate user people get a stories, record / school info profile record profile blogs, videos digital record LA’s Recording DCSF Connect to v Capture O ine Hours by post / School gets a hours (outside email logging tools email profile page V school) Young people organisers ‘Walled Supply of External Post school inputs List of school Demo and Supply IDs by LA Garden’ set external users volunteering help certificate up opportunities validate record unique URL Users add for school time from o ine tools Sign up ‘Walled garden’ Current functionality Awards

We create journeys... 14 – 16 volunteering Teacher’s Journey / Awareness Case studies 14 – 16 volunteering Student’s Journey / Information Downloads packs Searching, applying and 1 taking part Teacher is made Student aware of the new records time school 3 spent doing volunteering Teacher is made the service 2 aware of how the opportunity Through programme works Teacher visits school schools and can access 6 volunteering useful resources Invitation website from LEA 5 Student takes part in volunteering 4 opportunity Apply to take part Search and browsed for opportunities Teacher can validate time Teacher recorded accepts student on activity

We show how a user would interact with our platforms

We build models Hubs Not about people more about content hubs for people and groups Posterous Twitter MxM MxM Themes MxM is a group Posterous that has it’s own content stream Eventvine John People can Other entities Twitter Doe appear in di erent hubs Guest Twitter MxM Posterous Themes James MxM Posterous MxM Justin MxM MxM Simon Blogs Blogs Themes Themes Tim MxM Twitter MxM Twitter Twitter Blogs Themes MxM Blogs

We build models Hubs Not about people more about content hubs for people and groups vinspired - Form library Posterous proﬁle Basic details User applies, records Organisations use form Name hours and gets awards Twitter MxM MxM library to capture data at application Age Themes MxM is a group Postcode Posterous that has it’s own content stream Eventvine Opportunity Add hours to Awards John Library form People can Other applications entities Twitter opportunity A Doe appear in di erent hubs A question? Guest Twitter B question? Library form B Key metrics MxM C question? Posterous Themes D question? James MxM Posterous MxM Justin MxM MxM Simon Blogs Blogs Themes Themes Full proﬁle Tim MxM CSV for Full monitoring and Name Twitter MxM Twitter Blogs Data can be used by Themes integration reporting Twitter Age MxM other organisations into other Blogs A question for further systems applications B question C question D question v

We build models Admin can create other Edit profile admin users Hubs Programme starts School sta Student sign up Awards Not about people more about content hubs for people and groups Profile Certificate Grant award process bandwidth Student signs Service, activity or School adviser Student can My activity Tokens valid for up securely access profile develops school School issues xx no. of days vinspired - Form library activity from anywhere Awards Student is Student can Walled garden tokens to Login All school notified of Award choose who Validation Schools adviser students profiles created Create school History eligibility for application validates queue engagement in system admins award award Audit existing Posterous profile volunteering Student Profile Validator Basic ‘discovers’ local details opportunities Validator asks a user to add more evidence etc User applies, records in their Organisations use form Name hours and gets profile awards Referee Twitter MxM MxM library to capture data at application Age Students can get new tokens incase of issues Themes MxM is a group Postcode Posterous Student Student adds that has it’s own Eventvine School adviser creates existing evidence content stream school opportunities School advisers work Opportunity Add hours to User created content against opportunities with schools to develop Awards John opportunity flows back into Library form Other applications entities programme opportunity page People can Twitter Referee A Doe vadminappear in can mark opportunities as ‘Best di erent hubs Practice’ A question? Guest Twitter School adviser B question? Volunteering In school school sta Best practice Opportunity logs time in templates creation bulk against students Library form Student New searches and B community Key metrics takes part in opportunities Student logs opportunities time against MxM COpportunities question? Existing opportunities suitable for Posterous Themes 14-16 from D question? community James vinspired opportunities MxM Posterous MxM Justin MxM Develop MxM Simon Blogs16 Publish 14 - Blogs Opportunities Themes Opportunities Themes Full profile Tim service map Students cannot Name MxM MxM CSV for Full monitoring and find suitable opps Twitter Twitter Blogs Data can be used by Themes integration reporting Twitter Age Students search for MxM other organisations into other new opps Version 02 | 14 April 2010 Blogs A question for further systems applications B question C question D question v

..not necessarily digitally

We use sketches to develop content

And some more...

Through to the end product

We take visual notes to practise visual thinking Image by Sunni Brown, http://sunnibrown.com

We take visual notes to practise visual thinking

We let our personalities shine through

Thank you @anjali28 @madebymany http://madebymany.com

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