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SOCIAL MEDIA
Making it a part of your business
KIAR OLSON
Director of New Media & Bacon Lover
              Element

         @macdesign13
    macdesign13.wordpress.com
         goelement.com

          #SMBIZBREAK
WHAT IS SOCIAL MEDIA?
WHAT IS SOCIAL MEDIA?
The best way to define social media is to break
it down. Media is an instrument on
communication, like a newspaper or a radio, so
social media would be a social instrument of
communication.
ISN’T SOCIAL MEDIA ONLY
    FOR INDIVIDUALS?
ISN’T SOCIAL MEDIA ONLY
    FOR INDIVIDUALS?
                No.

      How’s that for an answer?
WHY?
WHY?
• Social Media can help you interact with your
  CUSTOMERS!
WHY?
• Social Media can help you interact with your
  CUSTOMERS!
• Provide value added customer service
WHY?
• Social Media can help you interact with your
  CUSTOMERS!
• Provide value added customer service
• Give you exposure in a new marketplace
WHY?
• Social Media can help you interact with your
  CUSTOMERS!
• Provide value added customer service
• Give you exposure in a new marketplace
• Increase your ability to share your knowledge
  with people looking for your products/
  services
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
 • By   leveraging your companies current brand
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
 • By   leveraging your companies current brand

 • Testing   new products out to early adopters
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
 • By   leveraging your companies current brand

 • Testing    new products out to early adopters

 • Positive   PR & damage control
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
 • By   leveraging your companies current brand

 • Testing    new products out to early adopters

 • Positive   PR & damage control

 • Keeping     in touch with your customers
HOW CAN MY BUSINESS USE
    SOCIAL MEDIA?
 • By   leveraging your companies current brand

 • Testing    new products out to early adopters

 • Positive   PR & damage control

 • Keeping     in touch with your customers

 • Interacting   with current customers and gaining new ones
HOW DO I GET STARTED?
HOW DO I GET STARTED?


  twitter   facebook youtube     Flickr   LinkedIn




 myspace delicious    AIM      WordPress Blogger
WHERE TO START
WHERE TO START
• Set   up your goals.

  • Do    you want to build a community or just gain followers?
WHERE TO START
• Set   up your goals.

  • Do    you want to build a community or just gain followers?

• Find   out where your customers are.
WHERE TO START
• Set   up your goals.

  • Do    you want to build a community or just gain followers?

• Find   out where your customers are.

• Choose    the Social Media outlet that is right for you
WHERE TO START
• Set   up your goals.

  • Do    you want to build a community or just gain followers?

• Find   out where your customers are.

• Choose     the Social Media outlet that is right for you

• Start   small

  • Do    your first SM outlet correct and be consistent
SOCIAL MEDIA
SOCIAL MEDIA

• LinkedIn.com
SOCIAL MEDIA

• LinkedIn.com

• twitter.com
SOCIAL MEDIA

• LinkedIn.com

• twitter.com

• facebook.com
SOCIAL MEDIA

• LinkedIn.com

• twitter.com

• facebook.com

• youtube.com
SOCIAL MEDIA

• LinkedIn.com   • foursquare.com

• twitter.com

• facebook.com

• youtube.com
SOCIAL MEDIA

• LinkedIn.com   • foursquare.com

• twitter.com    • wordpress.com

• facebook.com

• youtube.com
SOCIAL MEDIA

• LinkedIn.com   • foursquare.com

• twitter.com    • wordpress.com

• facebook.com   • blogger.com

• youtube.com
SOCIAL MEDIA

• LinkedIn.com   • foursquare.com

• twitter.com    • wordpress.com

• facebook.com   • blogger.com

• youtube.com    • Flickr.com
RESOURCES
RESOURCES
• Hootsuite.com                • SocialMention.com
  Manage multipul SM outlets    Track your social media
                                reach
• TweetDeck
  Twitter client               • TwitterAnalyzer.com
                                Twitter stats
• bit.ly
  URL shrinker                 • Twellow.com
                                Advanced search for Twitter
MARKETING PLAN
MARKETING PLAN
• Tocreate a Social Media addition to your marketing plan you
 need to focus on one or two things and do them well.
MARKETING PLAN
• Tocreate a Social Media addition to your marketing plan you
 need to focus on one or two things and do them well.

• Track   the results you are looking for. Set metrics.
MARKETING PLAN
• Tocreate a Social Media addition to your marketing plan you
 need to focus on one or two things and do them well.

• Track   the results you are looking for. Set metrics.

• Be   consistent with your efforts.
MARKETING PLAN
• Tocreate a Social Media addition to your marketing plan you
 need to focus on one or two things and do them well.

• Track   the results you are looking for. Set metrics.

• Be   consistent with your efforts.

• Create an events calendar of what you are going to cover with
 Social Media.
EVENTS CALENDAR
EVENTS CALENDAR
•   January - talk about goals   •   July - company info

•   Febuary - show off a great   •   August - youth participation
    customer
                                 •   September - positive press
•   March - new product launch
                                 •   October - changes in industry
•   April - community events
                                 •   November - giving thanks to
•   May - employee showcase          partners

•   June - trade issues          •   December - year in review
KIAR OLSON
Director of New Media & Bacon Lover
              Element

         @macdesign13
    macdesign13.wordpress.com
         goelement.com

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GBACC Business & Breakfast presentation 1-2011

  • 1. SOCIAL MEDIA Making it a part of your business
  • 2. KIAR OLSON Director of New Media & Bacon Lover Element @macdesign13 macdesign13.wordpress.com goelement.com #SMBIZBREAK
  • 3. WHAT IS SOCIAL MEDIA?
  • 4. WHAT IS SOCIAL MEDIA? The best way to define social media is to break it down. Media is an instrument on communication, like a newspaper or a radio, so social media would be a social instrument of communication.
  • 5. ISN’T SOCIAL MEDIA ONLY FOR INDIVIDUALS?
  • 6. ISN’T SOCIAL MEDIA ONLY FOR INDIVIDUALS? No. How’s that for an answer?
  • 8. WHY? • Social Media can help you interact with your CUSTOMERS!
  • 9. WHY? • Social Media can help you interact with your CUSTOMERS! • Provide value added customer service
  • 10. WHY? • Social Media can help you interact with your CUSTOMERS! • Provide value added customer service • Give you exposure in a new marketplace
  • 11. WHY? • Social Media can help you interact with your CUSTOMERS! • Provide value added customer service • Give you exposure in a new marketplace • Increase your ability to share your knowledge with people looking for your products/ services
  • 12. HOW CAN MY BUSINESS USE SOCIAL MEDIA?
  • 13. HOW CAN MY BUSINESS USE SOCIAL MEDIA? • By leveraging your companies current brand
  • 14. HOW CAN MY BUSINESS USE SOCIAL MEDIA? • By leveraging your companies current brand • Testing new products out to early adopters
  • 15. HOW CAN MY BUSINESS USE SOCIAL MEDIA? • By leveraging your companies current brand • Testing new products out to early adopters • Positive PR & damage control
  • 16. HOW CAN MY BUSINESS USE SOCIAL MEDIA? • By leveraging your companies current brand • Testing new products out to early adopters • Positive PR & damage control • Keeping in touch with your customers
  • 17. HOW CAN MY BUSINESS USE SOCIAL MEDIA? • By leveraging your companies current brand • Testing new products out to early adopters • Positive PR & damage control • Keeping in touch with your customers • Interacting with current customers and gaining new ones
  • 18. HOW DO I GET STARTED?
  • 19. HOW DO I GET STARTED? twitter facebook youtube Flickr LinkedIn myspace delicious AIM WordPress Blogger
  • 20.
  • 21.
  • 23. WHERE TO START • Set up your goals. • Do you want to build a community or just gain followers?
  • 24. WHERE TO START • Set up your goals. • Do you want to build a community or just gain followers? • Find out where your customers are.
  • 25. WHERE TO START • Set up your goals. • Do you want to build a community or just gain followers? • Find out where your customers are. • Choose the Social Media outlet that is right for you
  • 26. WHERE TO START • Set up your goals. • Do you want to build a community or just gain followers? • Find out where your customers are. • Choose the Social Media outlet that is right for you • Start small • Do your first SM outlet correct and be consistent
  • 30. SOCIAL MEDIA • LinkedIn.com • twitter.com • facebook.com
  • 31. SOCIAL MEDIA • LinkedIn.com • twitter.com • facebook.com • youtube.com
  • 32. SOCIAL MEDIA • LinkedIn.com • foursquare.com • twitter.com • facebook.com • youtube.com
  • 33. SOCIAL MEDIA • LinkedIn.com • foursquare.com • twitter.com • wordpress.com • facebook.com • youtube.com
  • 34. SOCIAL MEDIA • LinkedIn.com • foursquare.com • twitter.com • wordpress.com • facebook.com • blogger.com • youtube.com
  • 35. SOCIAL MEDIA • LinkedIn.com • foursquare.com • twitter.com • wordpress.com • facebook.com • blogger.com • youtube.com • Flickr.com
  • 37. RESOURCES • Hootsuite.com • SocialMention.com Manage multipul SM outlets Track your social media reach • TweetDeck Twitter client • TwitterAnalyzer.com Twitter stats • bit.ly URL shrinker • Twellow.com Advanced search for Twitter
  • 39. MARKETING PLAN • Tocreate a Social Media addition to your marketing plan you need to focus on one or two things and do them well.
  • 40. MARKETING PLAN • Tocreate a Social Media addition to your marketing plan you need to focus on one or two things and do them well. • Track the results you are looking for. Set metrics.
  • 41. MARKETING PLAN • Tocreate a Social Media addition to your marketing plan you need to focus on one or two things and do them well. • Track the results you are looking for. Set metrics. • Be consistent with your efforts.
  • 42. MARKETING PLAN • Tocreate a Social Media addition to your marketing plan you need to focus on one or two things and do them well. • Track the results you are looking for. Set metrics. • Be consistent with your efforts. • Create an events calendar of what you are going to cover with Social Media.
  • 44. EVENTS CALENDAR • January - talk about goals • July - company info • Febuary - show off a great • August - youth participation customer • September - positive press • March - new product launch • October - changes in industry • April - community events • November - giving thanks to • May - employee showcase partners • June - trade issues • December - year in review
  • 45. KIAR OLSON Director of New Media & Bacon Lover Element @macdesign13 macdesign13.wordpress.com goelement.com

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