Strategic CIO and the Information Enterprise
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This is the presentation I delivered at the Gartner Portal, Content and Collaboration conference on April 30th, 2013 in San Diego
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Strategic CIO and the Information Enterprise
- 1. Strategic CIO and the Information Enterprise Lubor Ptacek OpenText @lptacek Scott Granger Sprint
- 2. Was Nicholas Carr Right? 2 …in May 2003
- 3. CIO in 2003 3 Information access and availability …and fire drills
- 4. The ERP Era 4 40 years of efficiencies
- 5. Managing Information is Key • Content is doubling every 90 days • Mounting regulatory pressures • Optimizing business processes • Need for a single source of truth • Provide better experience 2013: Information is the New Currency 5
- 6. CIO‘s Role Today CEOs demand more value from CIOs CIOs are held responsible for competitiveness Value shift to collaboration, transparency and agility IT plays role in business transformation 6 The IT Conversation We Should Be Having by Jim Stikeleather | April 25, 2013
- 7. Changes in work culture BYOD Compliance and litigation Security threats IT Does Matter Emergence of the Strategic CIO 7
- 8. Driving the Innovation Agenda Impact Innovation Agility Efficiency Governance and Security 8 Access and Availability
- 9. 9 Desktop Mobile Hierarchical Social On Premises Hybrid Cloud Fragmented Managed, Secured, Governed Optimization Innovation Prescriptive Adaptive Transforming the Information Enterprise OpenText is all in
- 11. Need to Re-Balance 11 20% of value 80% of investment 80% of value 20% of investment
- 12. 12 ERP EIM >C:/ Value Extracted Next Generation Value
- 13. Information powering your business flows
- 14. Links photos, plans and documents to GIS map locations
- 15. Ingests 2-3 Million emails daily, Auto- Classifies and manages them through eDiscovery and archive Copyright © Open Text Corporation. All rights reserved.
- 16. By eliminating manual processes, an additional 9000 new leases were completed monthly without increasing staff.
- 17. Driving online engagement by delivering contextual content based on user interests
- 18. Online Commerce Experience Buying Experience Centralized, global source for all digital media content , email and document content central management
- 19. Managing customer service through roles based portal; saving litigation cost through classification.
- 20. IXECM BPM CEM Discovery Enterprise Information Management Unleashing the Power of Information The power you need to create the Information Enterprise. 20
- 21. Strategic CIO: Shared vision with the C-Suite
- 22. Copyright © OpenText Corporation. All rights reserved. Unleashing the Power of Information @opentext www.facebook.com/opentext www.linkedin.com/company/opentext @lptacek lptacek@opentext.com
Editor's Notes
- - CEOs are demanding more visible value from their CIOs, in terms of generating revenue, gaining new customers, and increasing customer satisfaction.- The CIO must be responsible and accountable if technology enables, facilitates or accelerates competition that the C-suite didn't see coming, or allows the enterprise to miss opportunities because the C-suite did not understand the possibilities technology offered.- …transactional systems that ensured security, encouraged conformance and drove operational goals of predictability and productivity lose value to new systems of collaboration, transparency and agility.- … new business insights, tied to the emergence of new technologies, are creating an opportunity for IT to lead business transformational efforts, creating new business models, initiating new business processes and making the enterprise agile in this challenging economic environment.