2. -Good morning…How may I
help you?
My…………….is not
working.
The lightThe shower
The TV
The
Internet!!! The telephone
The radiator
The flush
The
toilets
6. Customer Problems with Fawlty
Towers.
While watching the following
episode of Fawlty Towers please
make a note of reasons why
they are not very good at
customer service.
7.
8. places to stay in…
What types of holiday accommodation do you
know? Which places have you stayed in?
-
A hotel in your country/abroad.
A youth hostel.
A holiday villa.
A bed and breakfast…