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Web 2.0
New Tools for Community Good




                         Laurie Cirivello
                Community Media Center
                 Grand Rapids, Michigan
                      laurie@grcmc.org
Buzz Words
Web 2.0:
  Continually evolving Interactive and user-
   controlled web environment facilitates
   communication, collaboration and
   interoperability.
Social Media:
  A fusion of sociology and technology
    transforming monologues into dialogues;
    message delivery into conversation.
New Media:
  Technologies that facilitate user-to-user
   interactivity and interactivity between user
   and information
People Are Talking-
Whether you are part of the
  conversation...or not.
The Big Challenge for NPO's




Shifting from Message Delivery to Conversation
NPO and 2.0: An Overview
The 2.0 Website

The Socially Networked NPO


Planning Your Approach


A glimpse into the Future
The 2.0 Website
Heart of your Communications
  1. Attractive   2. Functional
  3. Dynamic      4. Interactive
Clean
              Welcoming
Attractive:     Elegant
                  Visual
Functional:
                      Searches and Site Map




Know Your Audience Needs
www.reentryhelp.org
Dynamic
Content is updated Frequently
Content connects with the visitor' needs
Interconnected with others
Who speaks for
 the organization,
 how, and
 how often?

    www.wyce.org
Engaging
   useful, participatory and personal
Commenting Girl Talk - The Girl Scouts
Getting Answers When to Call the Doctor
Doing Business Stratford Festival
Call to Action Sierra Club
Soliciting content March of Dimes
Web 1.0
Children's Hospital 2009
 www.devoschildrens.org
Soliciting Content



        Structuring the
         platform to achieve
         balance
        creating frameworks
When Soliciting Content
Think Collage...Not Masterpiece




 Only a small percentage are
  “original content creators”
  But many are contributors
http://www.austinfoodbank.org/hunger-is-unacceptable/
Viral Collaboration
      Eternal Moonwalk
Beyond the
 Website:
The SOCIAL
   NPO
Blogging
Chronological                    Platforms
  Meijer Gardens                   Blogger, Word Press, Custom

Can have numerous voices
  Community Media Center

“Feed-able”
       Diana's Blog
Facebook

Step one: The Personal Page
                              My Personal Page

Fan Pages                  Rapids Growth on FB

  General Public
Groups                     The Rapidian

  Working site
Causes                      Causes

  Fundraising/mobilizing
Links
JBZ Chimp Video




                       Channels
                       The Vatican Channel



             Embedding
             San Diego Visitors Bureau
More Multimedia
           Organizing and Sharing
Audio                            Photo-sharing
On Demand – LIVE from Rothbury
                                  Flickr
Streaming - WYCE                  Picasa
Explaining Twitter
 24/7 Cocktail Party
Ultimate Focus Group
        NOW!
Twitter Examples and tools:
Wealthy Theatre

WYCE Radio

Search Twitter

Co-Tweet
Raising Funds
However...
Any nonprofit who thinks they can simply
put a “donate now” button on their website
or simply create a "Causes" page on
Facebook and wait for the money to roll in,
doesn't understand online fundraising.
It's still all about building relationships,
telling your story, and taking potential
donors through the process of cultivation,
stewardship and solicitation.
www.search.twitter.com
The “RULE of Thirds”
Social Media Policy




   Courtesy of Beth's Blog

        Red Cross Guide
Looking down the road
          The Mobile Future

         Nearly 50 million mobile subscribers access
          the Web via their devices each month.

Mobile usage of social networking sites grew 260%
             during 2008 in the U.S.


        There are 3.9M unique mobile internet users in
                      Canada

Mobile internet penetration increased from 16 percent in
          Q4 2008 to 21.3 percent in Q1 2009
Mobilization: Problem or
       Solution?
Choosing most useful “on-th-go” content
2-D Barcodes: Any surface a multimedia info source
Places to Learn More

Tech Soup: www.techsoup.org

Beth Kanter- Beth's Blog: http://beth.typepad.com/

Plain English videos @ Common Craft:
        www.commoncraft.com/
                                            Thanks for being here!
                                                     Laurie Cirivello
                                                  laurie@grcmc.org
                                  http://lcirivello.wordpress.com/

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New Media for Nonprofits

  • 1. Web 2.0 New Tools for Community Good Laurie Cirivello Community Media Center Grand Rapids, Michigan laurie@grcmc.org
  • 2.
  • 3. Buzz Words Web 2.0: Continually evolving Interactive and user- controlled web environment facilitates communication, collaboration and interoperability. Social Media: A fusion of sociology and technology transforming monologues into dialogues; message delivery into conversation. New Media: Technologies that facilitate user-to-user interactivity and interactivity between user and information
  • 4. People Are Talking- Whether you are part of the conversation...or not.
  • 5. The Big Challenge for NPO's Shifting from Message Delivery to Conversation
  • 6. NPO and 2.0: An Overview The 2.0 Website The Socially Networked NPO Planning Your Approach A glimpse into the Future
  • 7. The 2.0 Website Heart of your Communications 1. Attractive 2. Functional 3. Dynamic 4. Interactive
  • 8. Clean Welcoming Attractive: Elegant Visual
  • 9. Functional: Searches and Site Map Know Your Audience Needs www.reentryhelp.org
  • 10. Dynamic Content is updated Frequently Content connects with the visitor' needs Interconnected with others Who speaks for the organization, how, and how often? www.wyce.org
  • 11. Engaging useful, participatory and personal Commenting Girl Talk - The Girl Scouts Getting Answers When to Call the Doctor Doing Business Stratford Festival Call to Action Sierra Club Soliciting content March of Dimes
  • 13. Children's Hospital 2009 www.devoschildrens.org
  • 14. Soliciting Content Structuring the platform to achieve balance creating frameworks
  • 15. When Soliciting Content Think Collage...Not Masterpiece Only a small percentage are “original content creators” But many are contributors
  • 17. Viral Collaboration Eternal Moonwalk
  • 19.
  • 20.
  • 21.
  • 22. Blogging Chronological Platforms Meijer Gardens Blogger, Word Press, Custom Can have numerous voices Community Media Center “Feed-able” Diana's Blog
  • 23.
  • 24. Facebook Step one: The Personal Page My Personal Page Fan Pages Rapids Growth on FB General Public Groups The Rapidian Working site Causes Causes Fundraising/mobilizing
  • 25.
  • 26. Links JBZ Chimp Video Channels The Vatican Channel Embedding San Diego Visitors Bureau
  • 27.
  • 28. More Multimedia Organizing and Sharing Audio Photo-sharing On Demand – LIVE from Rothbury Flickr Streaming - WYCE Picasa
  • 29.
  • 30. Explaining Twitter 24/7 Cocktail Party Ultimate Focus Group NOW!
  • 31. Twitter Examples and tools: Wealthy Theatre WYCE Radio Search Twitter Co-Tweet
  • 33. However... Any nonprofit who thinks they can simply put a “donate now” button on their website or simply create a "Causes" page on Facebook and wait for the money to roll in, doesn't understand online fundraising. It's still all about building relationships, telling your story, and taking potential donors through the process of cultivation, stewardship and solicitation.
  • 34.
  • 35.
  • 37. The “RULE of Thirds”
  • 38.
  • 39. Social Media Policy Courtesy of Beth's Blog Red Cross Guide
  • 40. Looking down the road The Mobile Future Nearly 50 million mobile subscribers access the Web via their devices each month. Mobile usage of social networking sites grew 260% during 2008 in the U.S. There are 3.9M unique mobile internet users in Canada Mobile internet penetration increased from 16 percent in Q4 2008 to 21.3 percent in Q1 2009
  • 42. Choosing most useful “on-th-go” content
  • 43. 2-D Barcodes: Any surface a multimedia info source
  • 44. Places to Learn More Tech Soup: www.techsoup.org Beth Kanter- Beth's Blog: http://beth.typepad.com/ Plain English videos @ Common Craft: www.commoncraft.com/ Thanks for being here! Laurie Cirivello laurie@grcmc.org http://lcirivello.wordpress.com/