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Developing a Succession
         Plan
Why Do It?
• Employees say company leadership is a key
  contributor to job satisfaction, commitment and
  intent to stay; especially true for top talent.
• Recent surveys state that employees value most
  the leadership qualities of honesty and integrity.
• Only 1% of companies rate their succession
  management plans as excellent; two-thirds rate
  them as fair or worse.


                                                  2
Is this Urgent?
1. Have you lost high potential talent because they didn’t
   know they were on the succession list?
2. If your executive team “got run over by a bus,” would
   their replacements be able to step right in and be
   productive?
3. Is anyone on the “top floors” or in the Boardroom
   worried about the status of your “talent bench?”
4. What lost opportunity costs has your organization
   incurred because it took a long time to replace a key
   leader?



                                                             3
Succession Planning – What it IS
What is Succession Planning?
A deliberate and systematic effort by an
organization to ensure leadership continuity in
key positions, retain and develop intellectual
and knowledge capital for the future, and
encourage individual advancement.




                                              5
Succession Planning
• Ensures that employees are recruited and/or
  developed to fill each key role.!
• Ensures that we operate effectively when
  individuals occupying critical positions depart.
• May be used for managerial positions or
  unique or hard-to fill roles.
• Align bench strength for replacing critical
  positions.
What is “Bench Strength”?
An assessment of the organization’s
preparedness to replace departing staff in
critical positions. Identifying people who are
ready to step into someone else’s shoes at the
appropriate time under the appropriate
circumstances with seamless transition.
Succession Planning – What it is Not
Succession Planning is NOT
• A one time event
• Decided by an individual
• Used solely for individual career
  advancement opportunities
• Reacting only when a position becomes open
• Line mangers relying solely on their own
  knowledge/comfort with candidates.
Replacement vs. Succession
• Reactive          • Pro-Active
• Form of Risk      • Planned Future
  Management          Development
• Substituting      • Renewing
• Narrow Approach   • Organized Alignment
• Restricted        • Flexible

                                        10
Traditional vs. Future

• Driven by an annual HR        • Driven by current and
  procedures                      future business needs
• Entitlement focus –           • Successors determined by
  bureaucratic/buddy              an open process with
                                  multiple inputs and factors
  payback system - decided in
  secret                        • Development plans,
                                  development discussions
• “The list” and identified       and coaching with both
  development actions, but        candidate, management,
  no accountability for           mentors, and others held
  development                     accountable for progress
                                  and monitoring

                                                            11
Steps in the process
•   Phase 1: Identify Key/Critical Positions
•   Phase 2: Conduct Position Analysis
•   Phase 3: Develop Succession Plan
•   Phase 4: Monitor, Evaluate, Revise
Phase 1: Identify Key/Critical Positions

• Key Contributor- in achieving the organization’s
  mission or would hinder vital functions
• Specialized Leadership – The position requires
  specialized or unique expertise
• Geographic – The position is the only one of its kind
  in a particular location
• Vacancy- Position will be vacant due to
  retirement/advancement in the organization/lateral
  moves
Phase 2: Conduct Position Analysis
• What are the external and internal factors
  affecting this position?
• What competencies or skill sets will be
  required?
• What are the gaps (competencies or skill sets
  not possessed by the current staff)?
• What strategies will be used to address the
  gaps?
Phase 3: Develop Succession Plan
The succession plan is the culmination of Phases 1 and
2.
• Reviews of the individual positions and high turnover
   job classes are rolled into one document and gaps
   and strategies are formulated at an organizational or
   unit level.
• The strategies to overcome the gaps are outlined to
   include target completion dates, responsible parties
   and required resources.
Phase 4: Monitor, Evaluate, Revise
• Select evaluation period-typically reviewed
  annually
• Be prepared to respond rapidly to unforseen
  changes to the plan
• Status/Progress updates should be monitored
  via the succession planning template and
  EPA’s (depends what Holly choses here)
• (Is this a good point to go into tools and add
  presentation of strategy?)
Overview of Process and Tools

                                                                  Executive
                        Manager            Decision-Making        Profiles &      Dev. plans focus
   Org.Strategic        and Self               Matrix            Organization     on both strengths
Initiatives, Mission   Evaluations                                  Chart          And dev.areas
 Vision & Values




                                             Determine Gap
                          Identify                                  Assess
                                                between
   Determine           Key Leadership                            Organizational    Monitor & Track
                                           Actual Performance
 Competencies           Candidates &                                 Risks          Employee’s
                                             & Behaviors vs.
 For Leadership        Assess Against                            and Develop        Performance
                                                Required
                        Competencies                               Strategies
                                              Competencies



    Process                             Process Implementation                      Process
    Design                                                                         Management


                                                                                                17
What tools will we use?
Insert Laura or Holly’s Talent Profile or readiness Assessment
Decision Making Matrix
              SOLID CITIZEN PERFORMER                           STRONG PERFORMER                                STAR PERFORMER
              (High Performance/Low Potential)                  (High Performance/Med Potential)                (High Performance/High Potential)
               Gets all important things done                    Gets all important things done                  Gets all important things done
               Is a pro in his/her position                      May act at level of capability of one level     Acts at a level of capability of at least one
               Is seen as a leader in his/her area              above current position                          level above current position
               Has reached potential                             Acts as leader and role model                   Acknowledged as a skilled leader and role
              Action Required:                                   Exhibits many strengths or competencies        model
              Continue developing in current position; is in    beyond current role                              Exhibits many strengths or competencies
              the right job                                      Some leadership development issues             beyond current role
                                                                Action Required:                                 Has wide spread influence beyond current
                                                                Look for opportunity to display leadership in   role
                                                                current job                                     Action Required:
                                                                                                                Stretch assignments to prepare for larger role

              QUESTIONABLE PERFORMER                            SOLID CITIZEN PERFORMER                         STRONG PERFORMER
              (Medium Performance/Low Potential)                (Medium Performance/Medium Potential)           (Medium Performance/High Potential)
Performance




               Gets most important things done                   Gets most important things done                 Gets most important things done
               Is very proficient in his/her current position    Shows signs of leadership and role modeling     Acknowledged as a leader and role model
               Is not seen as a leader in his/her area           Exhibits many FCC executive competencies        Exemplifies FCC executive competencies
              Action Required:                                   May be new in position                          Acts at level of capability of next level in the
              Work on improving performance in current          Action Required:                                organization
              job; may be candidate for lateral move            Leave in current job; continue developing       Action Required:
                                                                skills and improving performance                Focus on performance short term and
                                                                                                                development opportunities long term

              LOW PERFORMER                                     QUESTIONABLE PERFORMER                          SOLID CITIZEN PERFORMER
              (Low Performance/Low Potential)                   (Low Performance/Medium Potential)              (Low Performance/High Potential)
               Isn’t getting most important things done          Isn’t getting most important things done        Isn’t getting most important things done
               Difficulty performing to standards in his/her     Capable of making higher contribution           Has been acknowledged as a team player and
              current position                                   May be in wrong job or occupied with non-      role model
              Action Required:                                  work distraction                                 Has exemplified FCC executive competencies
              Consider reassignment to more appropriate         Action Required:                                 May be in wrong job or occupied with non-
              position; including lower level or exit option    Focus on improving performance                  work distraction
                                                                                                                Action Required:
                                                                                                                Address root cause performance issue; worthy
                                                                                                                of investment in development



                                                                         Potential
                                                                                                                                                                    20
Decision Making Matrix
              SOLID CITIZEN PERFORMER-B            STRONG PERFORMER-A                      STAR PERFORMER-A
              (High Performance/Low Potential)     (High Performance/Med Potential)        (High Performance/High Potential)




              JF                                   LA                                      BR
                                                   EB                                      TO
                                                                                           EK



              QUESTIONABLE PERFORMER-C             SOLID CITIZEN PERFORMER-B               STRONG PERFORMER-A
              (Medium Performance/Low Potential)   (Medium Performance/Medium Potential)   (Medium Performance/High Potential)
Performance




              DS                                   EH                                      TK
                                                   LG                                      AG
                                                   TW
                                                   KS
                                                   DS

              LOW PERFORMER-Mange up or            QUESTIONABLE PERFORMER-C                SOLID CITIZEN PERFORMER-B
              out                                  (Low Performance/Medium Potential)      (Low Performance/High Potential)
              (Low Performance/Low Potential)




                                                             Potential
                                                                                                                                 21
Chart Results: Talent Summary
                      Functional Competencies                                                               Leadership Competencies




                                                                                                                         Adaptability




                                                                                                                                        Organizatio
                                                                                                                                        Alignment




                                                                                                                                                      Communi




                                                                                                                                                                  Develops
                                                                                                 Boundary
                    and Balance




                                                                                                             Drive for




                                                                                                                                                      Influence




                                                                                                                                                                  Self and
     Participants




                                                               Technology




                                                                                                             Results
                                                   Knowledge
                     Integration




                                                                                                                                                                   Others
                                                                                                                                                        action
                                                                                                  Cross
                                       of Budget




                                                                Business
                                       Manage-




                                                                            Planning

                                                                            Strategy
                                                                Methods




                                                                                                                                                         and
                                                     Market
                                          ment




                                                                              and
                                                                  and




                                                                                        ecti

                                                                                        Per
                                                                                        ve

                                                                                        sp




                                                                                                                                                 n
Participant 1

Participant 2

Participant 3

Participant 4

Participant 5

Participant 6

Participant 7

Participant 8

Participant 9

Participant 10

Participant 11

Participant 12

Participant 13


  This graphical representation is a comparison of each individual’s performance by competency (each row on the vertical axis
                                               represents an individual's score).
                                   - Exceeds Standards                                 - At Standard                          - Needs Development




                                                                                                                                                                      22
For thought
• It is an ongoing process where the players will
  change continuously
• It is a strategic effort that utilizes inputs from
  multiple sources
• The organizational direction may also change,
  so be flexible
• Competencies need to be constantly
  monitored to ensure they are measuring what
  you want to measure
                                                       23
Refining the Program
• Prepare a program action plan
• Communicate the action plan
• Conduct Succession Planning meetings at
  leadership level initially
• Training on Succession Planning



                                            24

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Succession planning ppt

  • 2. Why Do It? • Employees say company leadership is a key contributor to job satisfaction, commitment and intent to stay; especially true for top talent. • Recent surveys state that employees value most the leadership qualities of honesty and integrity. • Only 1% of companies rate their succession management plans as excellent; two-thirds rate them as fair or worse. 2
  • 3. Is this Urgent? 1. Have you lost high potential talent because they didn’t know they were on the succession list? 2. If your executive team “got run over by a bus,” would their replacements be able to step right in and be productive? 3. Is anyone on the “top floors” or in the Boardroom worried about the status of your “talent bench?” 4. What lost opportunity costs has your organization incurred because it took a long time to replace a key leader? 3
  • 5. What is Succession Planning? A deliberate and systematic effort by an organization to ensure leadership continuity in key positions, retain and develop intellectual and knowledge capital for the future, and encourage individual advancement. 5
  • 6. Succession Planning • Ensures that employees are recruited and/or developed to fill each key role.! • Ensures that we operate effectively when individuals occupying critical positions depart. • May be used for managerial positions or unique or hard-to fill roles. • Align bench strength for replacing critical positions.
  • 7. What is “Bench Strength”? An assessment of the organization’s preparedness to replace departing staff in critical positions. Identifying people who are ready to step into someone else’s shoes at the appropriate time under the appropriate circumstances with seamless transition.
  • 8. Succession Planning – What it is Not
  • 9. Succession Planning is NOT • A one time event • Decided by an individual • Used solely for individual career advancement opportunities • Reacting only when a position becomes open • Line mangers relying solely on their own knowledge/comfort with candidates.
  • 10. Replacement vs. Succession • Reactive • Pro-Active • Form of Risk • Planned Future Management Development • Substituting • Renewing • Narrow Approach • Organized Alignment • Restricted • Flexible 10
  • 11. Traditional vs. Future • Driven by an annual HR • Driven by current and procedures future business needs • Entitlement focus – • Successors determined by bureaucratic/buddy an open process with multiple inputs and factors payback system - decided in secret • Development plans, development discussions • “The list” and identified and coaching with both development actions, but candidate, management, no accountability for mentors, and others held development accountable for progress and monitoring 11
  • 12. Steps in the process • Phase 1: Identify Key/Critical Positions • Phase 2: Conduct Position Analysis • Phase 3: Develop Succession Plan • Phase 4: Monitor, Evaluate, Revise
  • 13. Phase 1: Identify Key/Critical Positions • Key Contributor- in achieving the organization’s mission or would hinder vital functions • Specialized Leadership – The position requires specialized or unique expertise • Geographic – The position is the only one of its kind in a particular location • Vacancy- Position will be vacant due to retirement/advancement in the organization/lateral moves
  • 14. Phase 2: Conduct Position Analysis • What are the external and internal factors affecting this position? • What competencies or skill sets will be required? • What are the gaps (competencies or skill sets not possessed by the current staff)? • What strategies will be used to address the gaps?
  • 15. Phase 3: Develop Succession Plan The succession plan is the culmination of Phases 1 and 2. • Reviews of the individual positions and high turnover job classes are rolled into one document and gaps and strategies are formulated at an organizational or unit level. • The strategies to overcome the gaps are outlined to include target completion dates, responsible parties and required resources.
  • 16. Phase 4: Monitor, Evaluate, Revise • Select evaluation period-typically reviewed annually • Be prepared to respond rapidly to unforseen changes to the plan • Status/Progress updates should be monitored via the succession planning template and EPA’s (depends what Holly choses here) • (Is this a good point to go into tools and add presentation of strategy?)
  • 17. Overview of Process and Tools Executive Manager Decision-Making Profiles & Dev. plans focus Org.Strategic and Self Matrix Organization on both strengths Initiatives, Mission Evaluations Chart And dev.areas Vision & Values Determine Gap Identify Assess between Determine Key Leadership Organizational Monitor & Track Actual Performance Competencies Candidates & Risks Employee’s & Behaviors vs. For Leadership Assess Against and Develop Performance Required Competencies Strategies Competencies Process Process Implementation Process Design Management 17
  • 18. What tools will we use?
  • 19. Insert Laura or Holly’s Talent Profile or readiness Assessment
  • 20. Decision Making Matrix SOLID CITIZEN PERFORMER STRONG PERFORMER STAR PERFORMER (High Performance/Low Potential) (High Performance/Med Potential) (High Performance/High Potential) Gets all important things done Gets all important things done Gets all important things done Is a pro in his/her position May act at level of capability of one level Acts at a level of capability of at least one Is seen as a leader in his/her area above current position level above current position Has reached potential Acts as leader and role model Acknowledged as a skilled leader and role Action Required: Exhibits many strengths or competencies model Continue developing in current position; is in beyond current role Exhibits many strengths or competencies the right job Some leadership development issues beyond current role Action Required: Has wide spread influence beyond current Look for opportunity to display leadership in role current job Action Required: Stretch assignments to prepare for larger role QUESTIONABLE PERFORMER SOLID CITIZEN PERFORMER STRONG PERFORMER (Medium Performance/Low Potential) (Medium Performance/Medium Potential) (Medium Performance/High Potential) Performance Gets most important things done Gets most important things done Gets most important things done Is very proficient in his/her current position Shows signs of leadership and role modeling Acknowledged as a leader and role model Is not seen as a leader in his/her area Exhibits many FCC executive competencies Exemplifies FCC executive competencies Action Required: May be new in position Acts at level of capability of next level in the Work on improving performance in current Action Required: organization job; may be candidate for lateral move Leave in current job; continue developing Action Required: skills and improving performance Focus on performance short term and development opportunities long term LOW PERFORMER QUESTIONABLE PERFORMER SOLID CITIZEN PERFORMER (Low Performance/Low Potential) (Low Performance/Medium Potential) (Low Performance/High Potential) Isn’t getting most important things done Isn’t getting most important things done Isn’t getting most important things done Difficulty performing to standards in his/her Capable of making higher contribution Has been acknowledged as a team player and current position May be in wrong job or occupied with non- role model Action Required: work distraction Has exemplified FCC executive competencies Consider reassignment to more appropriate Action Required: May be in wrong job or occupied with non- position; including lower level or exit option Focus on improving performance work distraction Action Required: Address root cause performance issue; worthy of investment in development Potential 20
  • 21. Decision Making Matrix SOLID CITIZEN PERFORMER-B STRONG PERFORMER-A STAR PERFORMER-A (High Performance/Low Potential) (High Performance/Med Potential) (High Performance/High Potential) JF LA BR EB TO EK QUESTIONABLE PERFORMER-C SOLID CITIZEN PERFORMER-B STRONG PERFORMER-A (Medium Performance/Low Potential) (Medium Performance/Medium Potential) (Medium Performance/High Potential) Performance DS EH TK LG AG TW KS DS LOW PERFORMER-Mange up or QUESTIONABLE PERFORMER-C SOLID CITIZEN PERFORMER-B out (Low Performance/Medium Potential) (Low Performance/High Potential) (Low Performance/Low Potential) Potential 21
  • 22. Chart Results: Talent Summary Functional Competencies Leadership Competencies Adaptability Organizatio Alignment Communi Develops Boundary and Balance Drive for Influence Self and Participants Technology Results Knowledge Integration Others action Cross of Budget Business Manage- Planning Strategy Methods and Market ment and and ecti Per ve sp n Participant 1 Participant 2 Participant 3 Participant 4 Participant 5 Participant 6 Participant 7 Participant 8 Participant 9 Participant 10 Participant 11 Participant 12 Participant 13 This graphical representation is a comparison of each individual’s performance by competency (each row on the vertical axis represents an individual's score). - Exceeds Standards - At Standard - Needs Development 22
  • 23. For thought • It is an ongoing process where the players will change continuously • It is a strategic effort that utilizes inputs from multiple sources • The organizational direction may also change, so be flexible • Competencies need to be constantly monitored to ensure they are measuring what you want to measure 23
  • 24. Refining the Program • Prepare a program action plan • Communicate the action plan • Conduct Succession Planning meetings at leadership level initially • Training on Succession Planning 24

Editor's Notes

  1. succession planning is strategic, both in the investment of resources devoted to it and in the kinds of talent it focuses on. It is not a one time event; rather, it is re-assessed and revised annually through the process
  2. Succession plans should cover a 3- 5 year span