Innovation @ Rabobank

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Presentation at the Front End of Innovation 2012 in Zurich.

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Innovation @ Rabobank

  1. 1. Trust not control Using the power of the crowds Front End of Innovation | 27th february | Maarten Korz1
  2. 2. 10 million customers 59,000 employees 48 countries2
  3. 3. @korz3
  4. 4. 5
  5. 5. 6
  6. 6. traditional
  7. 7. cooperation
  8. 8. 9
  9. 9. control
  10. 10. =
  11. 11. utopia
  12. 12. 26
  13. 13. bricks bytes behavior
  14. 14. any time,31 any place
  15. 15. 32
  16. 16. moreentrepreneurship33
  17. 17. more personalresponsibility
  18. 18. activity related
  19. 19. how?
  20. 20. 39
  21. 21. gamification44
  22. 22. anxiety arousal flowchallenges worry control apathy boredom relaxation skills
  23. 23. control > trustrules > agreementsinstructions > dialoguecommanding > coachingmanagement > leadership
  24. 24. innovation = ≠ team attitude
  25. 25. cooperation
  26. 26. customeremployee idea proof of project businesscase implementation concept strategysupplier time
  27. 27. proof ofconcept
  28. 28. business value53 it costs
  29. 29. ownux lab54
  30. 30. openinnovation55
  31. 31. shareyouridea’s56
  32. 32. open community personalised idea generation productimprovement unlimited based on customer feedback 500 10 internal 12 external 270 5 100 6 1 3 lead user input NPD57 standardized
  33. 33. member community58
  34. 34. a i i t e w k59
  35. 35. innovation course
  36. 36. %ercentage
  37. 37. of
  38. 38. tim
  39. 39. €apitalize
  40. 40. the
  41. 41. passion
  42. 42. thank you @korz

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