Measuring What Matters
•Download as PPTX, PDF•
5 likes•10,138 views
More than 80% of nonprofit leaders recently surveyed believe that demonstrating impact through performance measurement is a top priority. Yet for many, evaluation feels like a daunting task that takes up time and resources without providing much value. If we agree with the importance of measurement, how do we improve our practice of it? These are questions we often grapple with at Knight Foundation. Above, Knight's Vice President of Strategy and Assessment, Mayur Patel, shares a few simple exercises on how to use evaluation to deliver better programs and promote greater effectiveness within our organizations. Find out more at http://kng.ht/12VJ6Cz.
Recommended
Recommended
More Related Content
Similar to Measuring What Matters
Similar to Measuring What Matters (20)
More from Knight Foundation
More from Knight Foundation (20)
Recently uploaded
Recently uploaded (20)
Measuring What Matters
- 1. MEASURING WHAT MATTERS Miami Philanthropy Conference 2013 @mayurhpatel
- 2. Getting to know each other… Pair up: What’s your burning measurement question? Helping nonprofits deliver greater benefits to the people they serve Photo: By PeterPan23, via Wikimedia Commons
- 3. Source: http://www.amazon.com Where to Start? Three Great Guides The slides that follow draw on concepts in these books
- 4. Photo: Tony3 via Flickr Creative Commons Gut + Data = Insight From Lean Analytics (Croll and Yoskowitz)
- 6. ONE METRIC THAT MATTERS Photo: http://www.birdingisfun.com
- 7. TIPS – One Metric that Matters # If you collected this metric, how many people in your organization would care 1. No one…………..5. everyone # To what extent would tracking this help you make better decisions 1. Not at all………..5. A great deal # If you’re not collecting it, don’t panic
- 8. GOOD METRICS are: Comparable Understandable Ratio or a rate Change your behavior* * Most important
- 10. 1. Prisons Metrics shape incentives Occupancy rates vs Recidivism Photo: http://www.longislandpress.com
- 11. 2. The Nature Conservancy What you count might hide your impact Acres under Management vs Biodiversity Photo: Nature’s Images @ Flickr Creative Commons
- 12. 1. Prison 3. Harlem Children’s Zone Managing the present for future impact Leading vs Lagging Indicators Photo: http://www.hcz.org
- 13. “The only benchmark of success is college graduation. That’s the only one: how many kids you get in college, how many you get out.” Geoffrey Canada City Limits
- 14. 4. Global Giving The power of storytelling Qualitative vs Quantiative Information Photo: http://www.sswm.info
- 17. Managing Funder Relationships * * Photo: http://filmfanatic.org * Funder or nonprofit
- 18. One final resource Source: http://trasi.foundationcenter.org/
- 19. Don’t overwhelm with dozens of metrics Do align your multiple funders Don’t rely on “people touched” Do be realistic about scope of influence Don’t allow qualitative data to be dismissed Do talk about your investment costs
Editor's Notes
- Good morning everyoneConversation about measuring what matters
- What’s this all about – measurement?Why do it?Single reason: Helping you deliver greater benefits to the people you serve
- People always end with bibliography – but these three books really important (draw a lot from them)Came out in last 2 years: Networked (open, transparent, decentralized, decision making = measuring relationships, engagement & social connectivityLean analytics = startups – how you build metrics to help you focus on core value, engagement usersLeap of reason = call to action – managing to outcomes
- How you know you’re being successful? Because I know it in my gutWhat about measuring – doesn’t matter…
- What we’re trying to create – Data-informed cultures –Not data-driven (based solely on cold hard data to make decisions – more responsive changing environment)Why coral? Why useful metaphor for this…. Keep that in the back of your mind when
- Prioritization – want you to think about the one metric that matters in your organizationSingle thing – track so much … not easy I know….purposefully difficult to focusGet into fours this time and talk about: what it is & why? Ask them about it?
- TIPS – to help you have this conversation….
- Nearly 2.5m in prison; roughly 10 states spend more on prisons than higher educationWhat metric would you track?What metric do you think most prison run services track? % beds filledWhat should it track?
- Diversity of plants and animals AcresWater supply systems (animals)Biodiversity health
- Harlem Children’s Zone – pioneering nonprofit, community based organization – seems to help children and familiesStrong focus on education
- This is what he said…Challenges with this…
- Funder-nonprofit relationships (measurement)I’ll let you decide who you want to put in the chair and on the couch, and who is in need of more therapy?Funders want to help nonprofits do the right thing Joint responsibility – conversations about the work Secrets about how to make these conversations about measurement work betterDo’s and Don’ts – 5 simple points
- What else would you add to this list?