1.
MEASURING WHATMATTERSMiami Philanthropy Conference2013@mayurhpatel

2.
Getting to know eachother…Pair up: What’s your burning measurementquestion?Helping nonprofits deliver greaterbenefits to the people they servePhoto: By PeterPan23, via Wikimedia Commons

3.
Source: http://www.amazon.comWhere to Start? Three Great GuidesThe slides that follow draw on concepts in these books

4.
Photo: Tony3 via Flickr Creative CommonsGut + Data = InsightFrom Lean Analytics (Croll and Yoskowitz)

5.
Data-Informed CulturePhoto: http://commons.wikimedia.org

6.
ONE METRIC THAT MATTERSPhoto: http://www.birdingisfun.com

7.
TIPS – One Metric that Matters# If you collected this metric, how manypeople in your organization would care1. No one…………..5. everyone# To what extent would tracking this helpyou make better decisions1. Not at all………..5. A great deal# If you’re not collecting it, don’t panic

8.
GOOD METRICS are:ComparableUnderstandableRatio or a rateChange your behavior** Most important

9.
4Case Studies

10.
1. PrisonsMetrics shape incentivesOccupancy rates vs RecidivismPhoto: http://www.longislandpress.com

11.
2. The Nature ConservancyWhat you count might hide your impactAcres under Management vs BiodiversityPhoto: Nature’s Images @ Flickr Creative Commons

12.
1. Prison3. Harlem Children’s ZoneManaging the present for future impactLeading vs Lagging IndicatorsPhoto: http://www.hcz.org

13.
“The only benchmark of success is collegegraduation. That’s the only one: how manykids you get in college, how many you getout.”Geoffrey CanadaCity Limits

14.
4. Global GivingThe power of storytellingQualitative vs Quantiative InformationPhoto: http://www.sswm.info

15.
Managing Funder Relationships**Photo: http://filmfanatic.org* Funder or nonprofit

16.
One final resourceSource: http://trasi.foundationcenter.org/

17.
Don’t overwhelm with dozens of metricsDo align your multiple fundersDon’t rely on “people touched”Do be realistic about scope of influenceDon’t allow qualitative data to be dismissedDo talk about your investment costs