Great Expectations: What Everyone Should Know Before They RFP webinar

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Slides from 'Great Expectations' webinar presented on 12/16/13

The full webinar recording is at the beginning of the presentation.

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Great Expectations: What Everyone Should Know Before They RFP webinar

  1. 1. Making Sense of the Learning Landscape Great Expectations: What Everyone Should Know Before They RFP Steve Lowenthal, CEO Kineo US
  2. 2. 2
  3. 3. We work with leading organizations ....to improve Performance through Learning & Technology
  4. 4. Kineo Solutions Induction & Onboarding Channel & Partner Leadership & Management Compliance & Policy Sales & Process & Procedures Product Knowledge
  5. 5. Great Expectations
  6. 6. Poll: When you received pricing for eLearning how clear is it?  Clear as day  Clear as mud  A little of both
  7. 7. 6 Criteria for Determining eLearning Development Effort: 1. Content Acquisiti on 2. Design 4. Technical Require ments Effo rt 3. Content Presenta tion 5. Testing 7
  8. 8. 1 Content Acquisition What’s the starting point? How many people are involved? Who are they? What’s the decision marking process?
  9. 9. Content Acquisition   • • Level 1 • • •     • • Level 2 • •   • • Level 3 • Your internal team will take the lead on acquiring content from SMEs. Content is well defined and captured in writing, .e.g. documents, PPTs or a workbook. Content acquisition is focused on filling in details. Your vendor’s ID team will review existing content and to identify any gaps and to provide clarifying questions. Vendor’s team supports the content acquisition process through emails, drafting simple surveys, clarifying calls. Vendor ID team will lead the content acquisition process. As a starting point, content is well defined and captured in writing, .e.g. document, PPT or workbook. A small group of SMEs will be primary source of content. Content is gathered through Content Workshop and follow-up calls and discussions.  Vendor ID team will lead the content acquisition process. Significant gaps exist between course requirements and existing content. Content will be gathered from a broad audience that could include audience members, manager of audience, company executive, customers, third-party experts, etc..
  10. 10. 2 Design vs Linear Exploratory
  11. 11. Linear
  12. 12. Exploratory
  13. 13. Design Level 1 Level 2   •     • •     • Level 3 •   Course experience is primarily presentational with short focused exercises and activities. Course experience is still linear. Design includes more context-centered approach e.g. Guided Story or Case Study. Course experience relies heavily on non-linear approach such as Goal-Based Scenarios or gamification. Experience Includes multiple “layers” of content e.g. feedback, background documents, etc.
  14. 14. 3 Content Presentation • Illustrations vs Photos • Stand alone images vs composed images • Treatment of Graphics • Layers per screen • Use of animation • Simple animation vs complex animation
  15. 15. Animation Did these all take the same effort? 1 3 2
  16. 16. Content Presentation • Level 1 80% of content screens are made up of simple interactions native to the development tool, e.g. text & graphic (includes animated text), drag & drop, questions 20 % of screens are more complex like a carousel, tabbed screen or hot graphic or simple animation - e.g. fade & reveal or slideshows. Animations have no more than 5 transitions and no more than 5 elements. Graphics are stock or client provided images with a consistent treatment throughout.  • • • • 70% of content screens are made up of simple interactions native to the development tool, e.g. text & graphic (includes animated text), drag & drop, questions 25 % of screens are more complex like a carousel, tabbed screen or hot graphic or simple animation – e.g. fade & reveal or slideshows. Simple animations have no more than 5 transitions and no more than 5 images. 5% of screens are more complex animation – e.g. the flow of blood in the body or a process. Graphics are primarily stock or client provided images with a consistent treatment throughout. ~20% of images are illustration or composed images, e.g. diverse people standing around a room, a graph or table, something traced from a photo • Level 2 • • • •   • • Level 3 • • • • <50% of content screens are made up of simple interactions native to the development tool, e.g. text & graphic (includes animated text), drag & drop, questions 40 % of screens are more complex like a carousel, tabbed screen, hot graphic or simple animation – e.g. fade & reveal or slideshows. Simple animations have no more than 5 transitions and no more than 5 images. 10% of screens are more complex animation – e.g. a complex process or mechanical function Graphics are a mix of stock or client provided images, illustrations and composed images. >20% of images are illustration or composed images, e.g. diverse people standing around a room, a graph or table or something traced from a photo.
  17. 17. 4 Technical Requirements
  18. 18. Technical Requirements
  19. 19. Technical Requirements   • Level 1     • Level 2     • Level 3   A commercial authoring tool or vendor framework is used for development and client agrees there are no functional requirements beyond standard functionality of the authoring tool or framework. A commercial authoring tool or Vendor Framework is used for development and some small extensions are required to meet the your needs, e.g. a completion certificate is emailed at completion, a closed caption box is added to Storyline, an existing template is modified. Either significant extensions are required to a commercial tool or vendor framework or course is written directly in programming language e.g. HTML5, iOS or Flash.
  20. 20. 5 Testing
  21. 21. Testing 21
  22. 22. Testing   • Level 1 • •     • Level 2 • •     • Level 3 • • QA is performed for grammar, punctuation and consistency. Testing is limited to confirming course functionality as specified. Testing is conducted on one configuration in tool producers spec. QA is performed for grammar, punctuation and consistency. Testing is conducted to confirm course functionality works as specified. Testing is conducted on all configurations (os/browser) in tool producers spec. QA is performed for grammar, punctuation and consistency. Testing is conducted to confirm course functionality works as specified. 22 Testing is conducted on configurations (os/browser) not
  23. 23. Questions?
  24. 24. Thank you For other Kineo resources, please visit: www.kineo.com/resources Steve.Lowenthal@kineo.com

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