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WELCOME
Miriam Kagan
Senior Principal
Kimbia
Matthew Mielcarek
VP of Strategy and UX Design
Charity Dynamics
AGENDA
Explore
Event
Types
Build
Your Case
Build
Your
Strategy
Market
Your
Event
Introductions
Conclusions
LEARNING OBJECTIVES
Overview of
Crowdfunding and Peer
to Peer Program
Interaction between
participants to explore
diverse needs
Identify success factors
for YOUR Crowdfunding
or Peer to Peer Program
Poll Time
At your organization
A. Board members are pounding down my
door, carrying the “we need to crowdfund”
banner
B.Leadership says “huh?” to crowdfunding
C. We’re all in! Show us!
D. Crowdfunding sails hoisted! We’re sailing
full steam ahead.
INTRODUCTIONS
KIMBIA IS THE GLOBAL LEADER IN
CROWDFUNDING EVENTS
Helping 19,000+ nonprofits since 2007
7of the 10 largest crowdfunding events
Delivered through patented widget
technology
Focused on producing the optimal donor
experience
Higher conversion rates in A/B tests versus
competitors
Portable, scalable and easy to integrate with
CRM, CMS, Email and other software tools
• Giving Days
• Online Donations
• Event Registration
• P2P & Team Raising
• DIY Fundraising
SWARTHMORE
COLLEGE
RAISED
April 4, 2014
$400,000
NOTRE DAME
RAISED
April 27, 2014
$900,000
UNIVERSITY OF
SYDNEY
RAISED
April 4, 2014
$900,000
BOSTON UNIVERSITY
RAISED
April 30, 2014
$1,100,000
BOSTON FOUNDATION
RAISED
$1,100,000
TRINITY COLLEGE
RAISED
April 29, 2015
$2,000,000
GIVE RICHMOND
RAISED
September 17-18,
2014
$1,600,000
SAN DIEGO FOUNDATION
RAISED
May 6, 2014
$2,100,000
SAN ANTONIO
FOUNDATION
RAISED
May 5, 2015
$4,300,000
SARASOTA CF
RAISED
May 6, 2014
$3,100,000
LANCASTER CF
RAISED
November 21, 2014
$4,500,000
MIAMI FOUNDATION
RAISED
November 3, 2014
$5,200,000
UC-BERKLEY
RAISED
November 20, 2014
$5,300,000
PURDUE UNIVERSITY
RAISED
April 29, 2015
$13,700,000
PITTSBURGH FOUNDATION
RAISED
May, 15, 2014
$7,700,000
RECENT CROWDFUNDING EVENTS
PURDUE UNIVERSITY
RAISED
April 29, 2015
$13,700,000
MINNEAPOLIS / ST.
PAUL
RAISED
November 12, 2014
$18,200,000
DALLAS / FT. WORTH
RAISED
September 18, 2014
$26,100,000
RECENT CROWDFUNDING EVENTS
AMERICAN RED
CROSS
RAISED
JUNE 2, 2015
TBD
PROJECT HOPE
RAISED
JUNE 10, 2015
AUTISM SOCIETY
RAISED
2015
TBD TBD
NEW CROWDFUNDING EVENTS FOR 2015
We help nonprofits leverage technology to:
• Reach more people
• Raise more money
• Drive more engagement
Our solutions consist of a mix of:
• Strategic Consulting
• Creative & Interactive Services
• Platform Expertise
• Boundless Fundraising™
More awareness, supporters, engagement, and
donations, this is what nonprofits need to fulfill their
mission and what Charity Dynamics delivers.
EXPLORE EVENT
TYPES
WHY CROWDFUNDING
AND PEER TO PEER?
• It’s here to stay
• Drives significant new
revenue
• Recruits new, high value
donors – up to 60%
• Engages major donors
• Sustainability
$ Improved ROI
Active: Strong offer for active donors
Lapsed: Great reactivation tool for lapsed donors
New: 20%+ of responses come from new donors
Middle: Many donors upgrade to mid-level giving
categories
Major: Great opportunity to engage major donors
for matching funds
Corporate: Engagement on multiple levels: event sponsorship,
employee giving, matching funds
EFFECTIVE FOR ALL LEVELS OF THE
GIVING PYRAMID
Individual as driver
Network fundraising by
individuals via their network
for a cause.
Cause or Issue as driver
Network fundraising by
individuals toward a time-
sensitive, goal-oriented
project or cause.
PEER TO PEER CROWDFUNDING
• May be used interchangeably in
some contexts
• Each may contain an element
of the other or be a component
of the other
• Evolving practice—confusion of
terminology and application
Individual as driver
Network fundraising by
individuals via their network
for a cause.
Cause or Issue as driver
Network fundraising by
individuals toward a time-
sensitive, goal-oriented
project or cause.
PEER TO PEER CROWDFUNDING
• Maybe be used
interchangeably in some
contexts
• Each may contain an element
of the other or be a component
of the other
• Evolving practice—confusion of
terminology and application
Individual as driver Cause or Issue as driver
PEER TO PEER CROWDFUNDING
EXAMPLES
• Event fundraising
• Annual campaign
fundraising
• DIY
• Endurance
• Tributes
EXAMPLES
• Giving Days
• Project based
fundraising
• Emergency fund
campaigns
CELEBRATIONS
ATHLETIC EVENTS
TRIBUTE/MEMORIAL
PAGES
GIVING DAYS
PROJECTS/VENTURES
EMERGENCY RESPONSE
PICK A MODEL
Poll Time
What are your specific needs for launching a
crowdfunding or peer to peer program?
A.Money, money, money, money! That’s some
fine looking ROI.
B.New audiences. Millennials and digi-
boomers! Gimme!
C.Everyone else is doing it. I wanna be part of
the pack.
D. All of the above, duh.
In Person
Activity
Community
Engagement
One-Time or
Evergreen
Competitive Staff/Volunteer
Commitment
Revenue
Potential
Peer to Peer
Celebrations No No Evergreen No Low Moderate
Athletic Events Yes Sometimes Both Sometimes Medium Moderate
Tributes and Memorial Pages No No Evergreen No Low Moderate
Crowdfunding
Giving Days Sometimes Yes One-Time Sometimes High High
Projects and Ventures No No One-Time No Low Moderate
Emergency Response No Sometimes One-Time No Low High
EXPLORING
DIFFERENCES
BUILD YOUR CASE
Your Business Plan
sells your program
to leadership
• Major Donors
• First Time Donors
• Influencers
• How will this program
allow you to reach a
previously
underserved donor
segment?
DEFINE YOUR AUDIENCE
• How you solve a
problem
• Why you
• Show impact
• Use the language of
your supporters
• Highly visible
COMPELLING VALUE
PROPOSITION
• Sci-Port received 156
gifts totaling over
$107,000 during Give
Local America
• They were third overall
in dollars raised
COMPELLING VALUE
PROPOSITIONS PAY OFF
SET EXPLICIT,
MEASURABLE GOALS
Set SMART Goals: specific, measurable,
attainable, relevant and time-bound
• What is your overall fundraising goal?
• Are those goals realistic and
attainable?
• Are they relevant to your
Crowdfunding event?
• Can you set goals for specific times of
the day?
Peer to Peer
Average Emails Sent per
Participant – 23 to 54
Dollars Raised per
Participant - $450 to $1005
Average Number of Gifts per
Participant - 7 to 13
Crowdfunding
15% to 30% of those who
give are new donors
25% to 35% of traffic from
mobile
3x to 5x ROI for smaller
organizations
Sources:
The 2013 Blackbaud Peer-to-Peer Fundraising Study
Kimbia Client Results
BENCHMARKS
When it comes to measuring the impact of our
campaigns:
A.Our organization is great at tracking all
campaign results, event and otherwise. Google
Analytics, we’ve optimized it!
B.We have pretty good insight into our
performance, but we know there’s always
more to find.
C.Sigh. More data more problems.
Poll 3
BUILD YOUR
STRATEGY
• Crowdfunding and peer to peer fundraising
vehicles are new to constituents and to your
organization
• Brand the program in a distinctive way that shows
constituent empowerment, community
• myHumane
• Panda Nation
• Give Local America
BRAND YOUR EVENT
• Protects your brand
• Provides you with donor data
• Features real-time leader boards
• Makes forms easy to share
• Gives you peer-to-peer functionality
• Offers mobile-responsiveness
• Reduces form abandonment
• Assures scalability
• Includes multi-currency, multi-language and multi-country
settlement
CRITERIA FOR CHOOSING A PLATFORM
• Optimize forms for conversion and
reducing friction
• Provide clear, prominent calls-to-
action
• Make forms easy-to-use
• Keep forms short
• Prominently feature your
crowdfunding event
• Give contextual reasons to give
• Provide suggested donation
amounts
• Mobile-optimize your site
The University of Maryland featured
personal video stories of scholarship
recipients alongside donation forms
• Assign a project
manager
• Publicize all tasks
• Educate volunteers,
chapter and affiliate
leadership, and
programs about
program
ALIGN STAKEHOLDERS
MARKET YOUR
EVENT
Your plan should include:
• Target audience
• Best channels to reach audience
• Messages that resonate
• Target number of impressions
• Monitor and measure
• Two-way communications
STRATEGIC PROMOTION
Recruitment
• Typically targeted to the
widest audience possible
including your overall
housefile
• Can include paid advertising
• Primary action is to
participate and/or become a
fundraiser
Engagement
• Typically targeted ONLY to
participants and fundraisers
• Primary action is to become
a better fundraiser with best
practices, tip and tricks for
raising more
2 TYPES OF MESSAGING
• Get creative with your
communications
• Recruit online ambassadors
• Incentivize healthy competition
• Customize messaging
• Communication and social
media training is critical
PROVEN PRACTICES
• Leverage social media to
amplify buzz and
outreach:
• Use tracking codes to
measure effectiveness
• Build a “spread the word”
page
• Leverage Facebook,
Twitter, Instagram, Vine,
and others
SOCIAL MEDIA
SAY “THANKS”
CONCLUSIONS
ENABLE POST-EVENT GIVING
PLAN YOUR NEXT EVENT
Miriam Kagan Senior Principal
• Kimbia
• miriam@kimbia.com
Matthew Mielcarek VP of Strategy & UX Design
• Charity Dynamics
• matt@charitydynamics.com
CONTACT INFORMATION

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The New Fundraising Frontier—Chart Your Path to Crowdfunding Success

  • 1.
  • 2. WELCOME Miriam Kagan Senior Principal Kimbia Matthew Mielcarek VP of Strategy and UX Design Charity Dynamics
  • 4. LEARNING OBJECTIVES Overview of Crowdfunding and Peer to Peer Program Interaction between participants to explore diverse needs Identify success factors for YOUR Crowdfunding or Peer to Peer Program
  • 5. Poll Time At your organization A. Board members are pounding down my door, carrying the “we need to crowdfund” banner B.Leadership says “huh?” to crowdfunding C. We’re all in! Show us! D. Crowdfunding sails hoisted! We’re sailing full steam ahead.
  • 7. KIMBIA IS THE GLOBAL LEADER IN CROWDFUNDING EVENTS Helping 19,000+ nonprofits since 2007 7of the 10 largest crowdfunding events Delivered through patented widget technology Focused on producing the optimal donor experience Higher conversion rates in A/B tests versus competitors Portable, scalable and easy to integrate with CRM, CMS, Email and other software tools • Giving Days • Online Donations • Event Registration • P2P & Team Raising • DIY Fundraising
  • 8. SWARTHMORE COLLEGE RAISED April 4, 2014 $400,000 NOTRE DAME RAISED April 27, 2014 $900,000 UNIVERSITY OF SYDNEY RAISED April 4, 2014 $900,000 BOSTON UNIVERSITY RAISED April 30, 2014 $1,100,000 BOSTON FOUNDATION RAISED $1,100,000 TRINITY COLLEGE RAISED April 29, 2015 $2,000,000 GIVE RICHMOND RAISED September 17-18, 2014 $1,600,000 SAN DIEGO FOUNDATION RAISED May 6, 2014 $2,100,000 SAN ANTONIO FOUNDATION RAISED May 5, 2015 $4,300,000 SARASOTA CF RAISED May 6, 2014 $3,100,000 LANCASTER CF RAISED November 21, 2014 $4,500,000 MIAMI FOUNDATION RAISED November 3, 2014 $5,200,000 UC-BERKLEY RAISED November 20, 2014 $5,300,000 PURDUE UNIVERSITY RAISED April 29, 2015 $13,700,000 PITTSBURGH FOUNDATION RAISED May, 15, 2014 $7,700,000 RECENT CROWDFUNDING EVENTS
  • 9. PURDUE UNIVERSITY RAISED April 29, 2015 $13,700,000 MINNEAPOLIS / ST. PAUL RAISED November 12, 2014 $18,200,000 DALLAS / FT. WORTH RAISED September 18, 2014 $26,100,000 RECENT CROWDFUNDING EVENTS
  • 10. AMERICAN RED CROSS RAISED JUNE 2, 2015 TBD PROJECT HOPE RAISED JUNE 10, 2015 AUTISM SOCIETY RAISED 2015 TBD TBD NEW CROWDFUNDING EVENTS FOR 2015
  • 11. We help nonprofits leverage technology to: • Reach more people • Raise more money • Drive more engagement Our solutions consist of a mix of: • Strategic Consulting • Creative & Interactive Services • Platform Expertise • Boundless Fundraising™
  • 12. More awareness, supporters, engagement, and donations, this is what nonprofits need to fulfill their mission and what Charity Dynamics delivers.
  • 14. WHY CROWDFUNDING AND PEER TO PEER? • It’s here to stay • Drives significant new revenue • Recruits new, high value donors – up to 60% • Engages major donors • Sustainability
  • 15. $ Improved ROI Active: Strong offer for active donors Lapsed: Great reactivation tool for lapsed donors New: 20%+ of responses come from new donors Middle: Many donors upgrade to mid-level giving categories Major: Great opportunity to engage major donors for matching funds Corporate: Engagement on multiple levels: event sponsorship, employee giving, matching funds EFFECTIVE FOR ALL LEVELS OF THE GIVING PYRAMID
  • 16. Individual as driver Network fundraising by individuals via their network for a cause. Cause or Issue as driver Network fundraising by individuals toward a time- sensitive, goal-oriented project or cause. PEER TO PEER CROWDFUNDING • May be used interchangeably in some contexts • Each may contain an element of the other or be a component of the other • Evolving practice—confusion of terminology and application
  • 17. Individual as driver Network fundraising by individuals via their network for a cause. Cause or Issue as driver Network fundraising by individuals toward a time- sensitive, goal-oriented project or cause. PEER TO PEER CROWDFUNDING • Maybe be used interchangeably in some contexts • Each may contain an element of the other or be a component of the other • Evolving practice—confusion of terminology and application
  • 18. Individual as driver Cause or Issue as driver PEER TO PEER CROWDFUNDING EXAMPLES • Event fundraising • Annual campaign fundraising • DIY • Endurance • Tributes EXAMPLES • Giving Days • Project based fundraising • Emergency fund campaigns
  • 26. Poll Time What are your specific needs for launching a crowdfunding or peer to peer program? A.Money, money, money, money! That’s some fine looking ROI. B.New audiences. Millennials and digi- boomers! Gimme! C.Everyone else is doing it. I wanna be part of the pack. D. All of the above, duh.
  • 27. In Person Activity Community Engagement One-Time or Evergreen Competitive Staff/Volunteer Commitment Revenue Potential Peer to Peer Celebrations No No Evergreen No Low Moderate Athletic Events Yes Sometimes Both Sometimes Medium Moderate Tributes and Memorial Pages No No Evergreen No Low Moderate Crowdfunding Giving Days Sometimes Yes One-Time Sometimes High High Projects and Ventures No No One-Time No Low Moderate Emergency Response No Sometimes One-Time No Low High EXPLORING DIFFERENCES
  • 29. Your Business Plan sells your program to leadership
  • 30. • Major Donors • First Time Donors • Influencers • How will this program allow you to reach a previously underserved donor segment? DEFINE YOUR AUDIENCE
  • 31. • How you solve a problem • Why you • Show impact • Use the language of your supporters • Highly visible COMPELLING VALUE PROPOSITION
  • 32. • Sci-Port received 156 gifts totaling over $107,000 during Give Local America • They were third overall in dollars raised COMPELLING VALUE PROPOSITIONS PAY OFF
  • 33. SET EXPLICIT, MEASURABLE GOALS Set SMART Goals: specific, measurable, attainable, relevant and time-bound • What is your overall fundraising goal? • Are those goals realistic and attainable? • Are they relevant to your Crowdfunding event? • Can you set goals for specific times of the day?
  • 34. Peer to Peer Average Emails Sent per Participant – 23 to 54 Dollars Raised per Participant - $450 to $1005 Average Number of Gifts per Participant - 7 to 13 Crowdfunding 15% to 30% of those who give are new donors 25% to 35% of traffic from mobile 3x to 5x ROI for smaller organizations Sources: The 2013 Blackbaud Peer-to-Peer Fundraising Study Kimbia Client Results BENCHMARKS
  • 35. When it comes to measuring the impact of our campaigns: A.Our organization is great at tracking all campaign results, event and otherwise. Google Analytics, we’ve optimized it! B.We have pretty good insight into our performance, but we know there’s always more to find. C.Sigh. More data more problems. Poll 3
  • 37. • Crowdfunding and peer to peer fundraising vehicles are new to constituents and to your organization • Brand the program in a distinctive way that shows constituent empowerment, community • myHumane • Panda Nation • Give Local America BRAND YOUR EVENT
  • 38. • Protects your brand • Provides you with donor data • Features real-time leader boards • Makes forms easy to share • Gives you peer-to-peer functionality • Offers mobile-responsiveness • Reduces form abandonment • Assures scalability • Includes multi-currency, multi-language and multi-country settlement CRITERIA FOR CHOOSING A PLATFORM
  • 39. • Optimize forms for conversion and reducing friction • Provide clear, prominent calls-to- action • Make forms easy-to-use • Keep forms short • Prominently feature your crowdfunding event • Give contextual reasons to give • Provide suggested donation amounts • Mobile-optimize your site The University of Maryland featured personal video stories of scholarship recipients alongside donation forms
  • 40. • Assign a project manager • Publicize all tasks • Educate volunteers, chapter and affiliate leadership, and programs about program ALIGN STAKEHOLDERS
  • 42. Your plan should include: • Target audience • Best channels to reach audience • Messages that resonate • Target number of impressions • Monitor and measure • Two-way communications STRATEGIC PROMOTION
  • 43. Recruitment • Typically targeted to the widest audience possible including your overall housefile • Can include paid advertising • Primary action is to participate and/or become a fundraiser Engagement • Typically targeted ONLY to participants and fundraisers • Primary action is to become a better fundraiser with best practices, tip and tricks for raising more 2 TYPES OF MESSAGING
  • 44. • Get creative with your communications • Recruit online ambassadors • Incentivize healthy competition • Customize messaging • Communication and social media training is critical PROVEN PRACTICES
  • 45. • Leverage social media to amplify buzz and outreach: • Use tracking codes to measure effectiveness • Build a “spread the word” page • Leverage Facebook, Twitter, Instagram, Vine, and others SOCIAL MEDIA
  • 49.
  • 50. PLAN YOUR NEXT EVENT
  • 51. Miriam Kagan Senior Principal • Kimbia • miriam@kimbia.com Matthew Mielcarek VP of Strategy & UX Design • Charity Dynamics • matt@charitydynamics.com CONTACT INFORMATION

Editor's Notes

  1. It’s here to stay. The 2015 Estimate for Crowdfunding is $15 Billion Nonprofits benefit significantly. Social causes represented 30% of the $5 billion total crowdfunding revenue in 2013 High Value Donors. Online-acquired donors who give to and share your mission across many channels have the highest lifetime value Major Donors. In 2013 more baby boomers gave online than via direct mail Sustainability. Control of major institutions and an estimated $40-trillion will be passed to next generation donors, the children and grandchildren of baby boomers
  2. A strong value proposition answers the question, “Why should I donate money or time to help you today?” It must be clear, concise, easy to understand and:
  3. A strong value proposition answers the question, “Why should I donate money or time to help you today?” It must be clear, concise, easy to understand and:
  4. To protect your brand and optimize your results, make sure your crowdfunding platform/vendor:   Represents your brand, not your vendor’s Gives you all your donor data and does not market to your donors Includes real-time leader boards to foster competition Enables donation/registration forms to be easily shared Provides hassle-free team and peer-to-peer functionality Is mobile-responsive out of the box Reduces donation form abandonment Is scalable enough to handle hundreds of donations/second Handles multi-currency, multi-language and multi-funds flow