1. Writing a memo
WRITING FOR COMMUNICATION PROFESSIONS (CEDARVILLE UNIV.)
ADAPTED FROM PURDUE UNIV. ONLINE WRITING LAB AND
LOYOLA-NEW ORLEANS WRITING ACROSS THE CURRICULUM
2. Purpose
General
To share important information
To make requests
To create a documentation trail for a project
More specifically
Persuade
Instruct
Give a report
3. What to include
Clearly state your purpose
What?
Why?
How?
The facts the reader needs to know
Who, Where, When
How to act
Request or order actions
State actions you will take
4. Writing reminders
Audience
Remember who you are writing to
Subject line
Be informative, upfront about your purpose
Length
Usually no more than one page
5. Writing reminders
Coherent
Simple and logical structure
Focus on one problem or issue
Each paragraph should focus on one idea
Concise
Avoid clutter and wordiness
Use attachments or separate summaries for additional information
6. Writing reminders
Word usage (common language)
Use accessible, clear, direct, simple words
Be specific, not vague or general
Be concrete, not abstract
Tone
Neutral and positive as it applies
Avoid emotionally charged words
Be professional
7. Segments of memo
Opening/Brief overview
Do not use a salutation such as: Dear, Mrs. Smith
State purpose
Provide context and problem
Specific assignment or task
8. Segments of memo
Task(s)
Event, circumstance or background of the problem
Length will vary
Include only what reader needs to know now
Be clear
9. Segments of memo
Context
What you are doing to solve the problem
Include only needed information, but be convincing that a problem exists
Avoid insignificant details
10. Segments of memo
Summary
For memos longer than a page (not needed for our purposes on this assignment)
Brief statement of key recommendations and research methods and resources
11. Segments of memo
Discussion
Longer portions with details to support ideas (for our purposes this is what we will do with the
proposal you will write next week)
Brief statement of key recommendations and research methods and resources
Closing
Courteous ending to state action to be taken
For example: I will submit a detailed proposal to you next week. Please let me know if you have
any questions.
Do not close like you would close a letter or an email