3. • Professional Attitude
– Negotiation with clients – getting tasks clarified
– Problem solving – solving client’s problems
– Accepting responsibility of the outcome – good or
bad
– Interpersonal skills – should be able to work in a
team
– Project Management – be able to manage a
project and a team
4. Skills
• Communication, facilitation and team-building
skills;
• Research, planning and evaluation skills;
• Problem-solving and conflict-resolution skills;
• management skills; and
• Organizational design and development skills.
5. Knowledge
• Understanding of subject matter
• How business works
• Cash flows
• Hiring, firing, organizational procedures etc
