What is aptitude?
An aptitude is the natural ability to do a certain kind of work at a certain level, or one’s capacity to acquire the ability, which can also be considered "talent".
Manuel and Christoph Mitasch, world record-holding club passers.
Photo by Cmitasch (Own work) [CC-BY-SA-3.0 via Wikimedia Commons
What is experience?
Practical contact with and observation of facts or events
What is knowledge?
The theoretical or practical under- standing of a subject
In other words:
”Competence is the ability to perform a certain task which is acquired through repeated observation/training and understanding.”
Characteristics of Competence
Situational vs Non-situational Recollection
•The ability to discover similarites between different situations
Holistic vs Decomposed Recognition
•The need (or not) to decompose a situation to distinct component features in order to recognize it.
Intuitive vs Analytic Decisions
•Whether a decision is based on a conscious analysis or not
5 Levels of Competence
The main goal of novices is to accomplish immediate tasks. Since they have little or no previous experience, they’re usually insecure and are focused only on having their first successes. Novices need clear rules and unambiguous instructions, and to concentrate on following them strictly.
Advanced beginners still operate following rules, but they’re able to apply them not only on the exact situations that they were intended for, but also on similar contexts. The once-rigid rules become more like guidelines. Advanced beginners try new things out, but still have difficulty troubleshooting problems.
Competent practitioners begin organizing and sorting the rules by relevance, forming conceptual models. Competent practitioners can troubleshoot problems, and will work based on deliberate planning and past experience.
Proficient practitioners intuitively identifies problems. They can adjust their behaviors according to their result and they can use and adapt to others’ experiences.
Experts solve problems intuitively, without explicit analysis. They tap into their vast pool of knowledge and effortlessly identify patterns, applying solutions in context.
Non-situational recollection, decomposed recognition, analytical decision, monitoring awareness
Situational recollection, decomposed recognition, analytical decision, monitoring awareness
Situational recollection, holistic recognition, analytical decision, monitoring awareness
Situational recollection, holistic recognition, intuitive decision, monitoring awareness
Situational recollection, holistic recognition, intuitive decision, absorbed awareness
Business Analyst Role
•A business analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.
•The business analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.
Categories of Requirements to deal with
•Business Requirements are higher-level statements of the goals, objectives, or needs of the enterprise.
•User Requirements are statements of the needs of stakeholders. They describe the need and how the stakeholder will interact with a solution.
•Functional Requirements describe the behavior and information that the solution will manage. E.g what the system will do in terms of behaviors or operations – a specific system action or response.
•Quality Attributes (aka Non Runctional Requirements) describe conditions under which the solution must remain effective or qualities that the systems must have.
•Constraints Aspects of the problem domain that limits or impacts the design of the solution.
•Implementation requirements describe capabilities needed to transition from the current state of the enterprise to the desired future state, but that will not be needed once that transition is complete.
Areas of Competency
•Planning and monitoring
•Collaboration and communication
Tools to know
Techniques for gathering/elicitation
•Observations and User Studies
Techniques for Prioritization
•Classes of Service
•Cost of delay
•Business Value Points
•Purpose Alignment Model
Planning and Monitoring
•Scheduling and planning
•Software Development (Agile, Lean, KanBan)
•Project Management (PMI, Props, PPS)
•Enterprise Architecture (Togaf)
•Get the big picture
•Think as a customer
•Determine what is valuable
•Be concrete and specific
•Understand what is doable
•Stimulate collaboration and improvement
Are you a natural BA (1/2)?
•I like structure and organization. My desk is neat and all my papers are usually in good order.
•I like to plan and prepare. When I go shopping I have my shoppinglist with me and my todo-list is my best friend.
•I am visual and good at writing. When I talk to people I often end up drawing pictures.
•I am good at listening and advising. When I was young I was usually the one everyone came to when they needed someone to talk to.
•I am analytical and very good at seeing patterns, even between seemingly unrelated things.
•One of my favorite expressions is ”on the one hand, on the other...”
•I like tests like this
Are you a natural BA (2/2)?
•I’m a good teacher. I have patience with slow starters and can explain things in different ways if I need to. It makes me feel good when I see people develop, learn and/or understand something new.
•I am very naive and am not afraid of asking ”stupid” questions.
•I do not lead by running ahead and showing the way, I rather go behind and help people when needed.
•I’m a good mediator and can usually help people understand each other and find common ground.
•When I’m about to send an e-mail I pause a while to think about how to phrase it and to whom I should send it.
•I thrive at meetings! I like group discussions at the same time as I’m good at moving things forward. I have no problems with talking in front of others.
Value of certificates
...are good at showing areas of improvements
How to learn
On the job training
•Reviews and inspections
•Schools and Universities
•Internet based training