Papyrus Spring 2005

1. I N T E R N AT I O N A L A S S O C I AT I O N O F M U S E U M FA C I L I T Y A D M I N I S T R AT O R S
VOLUME 6
NUMBER 1 PAPYRUS SPRING
2005
The Library of Parliament — Ready for a
New Generation
by Mary F. Soper
The Library of Parliament building in Ottawa is the only not only the Library’s vast and valuable collections and its
remaining part of Canada’s original Parliament building — the commitment to service, but also its desire to improve the
only part of the Centre Block to have survived the devastating visitor experience for the more than 400,000 people who
fire of 1916. Although joined to the Centre Block, the Library take guided tours of the Centre Block each year.
was saved by a quick-thinking librarian who closed the
iron doors separating the two buildings.
Building for the Future
A considerable measure of the Library building’s heritage
value resides in its continued operation as the Library of Due to the building’s large, open configuration, undertaking
the Parliament of Canada. Public Works and Government any extensive interior work requires that the Library’s assets
Services Canada (PWGSC) is leading a major rehabilitation and staff be relocated while the work is carried out. Tem-
project to ensure that the significance and importance of porarily moving the Library to an alternative location is an
the Library building is protected for future generations. expensive and disruptive proposition. Likewise, major work
From the outset of planning in 1995, to the day in 2006 on a historical building can be both hard on the structure
when the last books are expected to be returned to the and intrusive. However the Library building has not actually
Library’s shelves, the challenge has been finding solutions undergone any major work since it suffered its own fire
which respect and enhance this historic asset, while meeting and water damage in 1952 — when it required the most
the requirements of those who use it. This effort takes in extensive repairs undertaken since its completion in 1876.
continued on page 2
©PUBLIC WORKS AND GOVERNMENT SERVICES CANADA
INSIDE THIS ISSUE
Message from the
President . . . . . . . . . . . . . . 5
Benchmarking
Review . . . . . . . . . . . . . . . 6
Getty Center Becomes
First Facility in the U.S.
to be Rated “Green” . . . . . . 8
Regional Affairs
Update . . . . . . . . . . . . . . 13
Letter from the
Editor . . . . . . . . . . . . . . . 16
Reading Room floor as viewed from the lantern 30 metres (100 feet) above.

2. ©PWGSC
The Library of Parliament — Ready for a New Generation — continued from page 1
Our approach to the conservation, Library’s requirements, its valuable
rehabilitation and upgrade of the Library collections, and its vision for the future.
of Parliament is a long-term investment, A high standard of technical expertise
expected to last at least 50 years or was required from the designers, and
more. This means a focus on the basics, a high quality of workmanship was
and on quality craftsmanship. It also required of all contractors. Pre-qualifi-
means taking advantage of a rare oppor- cation of sub-trades was used for a
tunity to restore a national architectural number of the specialties; for example,
treasure, and entails taking the time to wood, masonry and ironwork conser- Original oak and ironwork railing graces
put comprehensive yet flexible plan- vation, and plaster repairs. For many circular stair tower to lantern: before
ning in place. Above all, it means having aspects of the job, mock-ups were conservation and updating of envelope.
the determination to ensure that the job required before work was allowed
is completed before the deterioration to proceed. We also set, and are exceeding, high
becomes irreversible. As work progressed, we remained standards for responsible construction.
in awe of the craftsmanship that had Over 80% of construction waste was
gone before us, and were reassured being diverted from landfill. New
Starting with a Solid materials are low in off-gassing, low
that our careful approach was justified.
Foundation in maintenance, and are durable.
The Gothic detail, and the beauty and
Our first priority was to look after the variety of the stonework, woodwork,
structure and the building envelope: Adopting a Practical
ironwork and plaster carvings were
masonry stabilization, seismic rein-
forcement of the historic iron dome,
inspiring. Contemplating the sheer act Conservation Approach
of building such a complex structure The conservation strategy which guides
window repair and upgrading, roof with its 16 bays, thick stone walls, flying the work was developed by the project
rebuilding, waterproofing of the foun- buttresses and huge pre-fabricated iron architects — a joint venture of four
dation, improving energy efficiency and dome — particularly without the benefit architectural firms: Ogilvie and Hogg
weather-tightness, and addressing code of modern technology — is humbling. (Ottawa), Desnoyers Mercure et associés
compliance. An equally important but It is easy to understand why it took (Montreal), Spencer Higgins (Toronto)
parallel priority was to look after the 17 years to build the original Library. and Lundholm Associates (Toronto).
The approach, which they named
“Layers of History”, was endorsed by
©PWGSC
the project team because it respects
the work that has gone before, but
adds our own generation’s new layer.
This is not a period restoration, but a
minimal intervention within the confines
of the other project objectives, including
the not-insignificant demands of asset
longevity and of the Library’s essential
operations.
Respecting the Building’s
Limitations
From the day the building opened in
1876, it was too small to hold all of the
Library’s collections. Collections storage
expanded first into cellar vaults under
the Reading Room floor, then in the
1950s into two newly constructed
basement levels, and finally into
uncontrolled spaces in the peripheral
Excavation 8.75 metres (29 feet) into rock nets a new mechanical room and efficient areas in the two basements and the
collection storage interrupted by only four columns.
2

3. edge of a wilderness escarpment over-
©PWGSC
Taking Advantage of the
looking the Ottawa River. Opportunities Opportunity
for expansion are limited. After the fire
The Library has taken advantage of
in the 1950s, consideration was given
this rare opportunity and has made a
to tearing the building down entirely
concerted effort to rationalize, weed,
and building a new Library. Today’s
relegate, digitize, clean, repair and
heritage practice renders this unthink-
conserve its collections. The collec-
able. The solution developed by our
tions which return will have a fresh
consultants was to dig down 8.75 metres
start in a fresh environment. Mould,
(28.7 feet) into the bedrock under
An example of the intricate carving in the
dust and repairs have all been dealt
the building. This risky but expertly
Reading Room’s pine woodwork. with under the expert guidance of the
designed and implemented venture per-
Canadian Conservation Institute.
mitted the addition of a new mechanical
The previous basement structures
attics. Despite regular culling, the collec- level, and an increase in headroom on
involved 76 columns on each basement
tions continue to grow and are expected each of the two basement collection
level. The new structure to support
to do so for some time before levelling storage levels. Upstairs in the beautiful
the basements, and the Reading Room
off, despite the increased use of online Reading Room, the new ducts and
floor above, requires that only four
resources. Before moving out in 2002, electrical conduits have been cleverly
columns interrupt the shelving area. The
the Library already had more than 40% hidden behind the bookcases.
collections will be installed on shelving
of its collections stored in a remote This investment is a practical com-
more suited to today’s variety of formats
repository and other locations. promise. Book storage capacity has not
and dimensions, and constructed to
The need to improve safety and been increased; however, the Library
meet modern seismic requirements. The
environmental conditions for the collec- has defined the services it will provide
shelving will be efficiently arranged to
tions and users, while also protecting the from this location and from other loca-
get maximum use on each level, and
structure, demanded modern mechan- tions, and has accordingly selected the
designed to modern library standards.
ical systems. In the Library basements, collections that will return to this build-
Altogether, there will be a vast improve-
the sprinkler systems added in the 1980s ing. The back-of-house space created
ment in the functionality of the two
brushed the tops of books housed on for mechanical systems will greatly
basement book storage levels.
mobile shelving. Poor humidity and improve the quality of the Library’s
temperature control, inadequate ven- space on every level. Recognizing the
tilation, and surface wiring all needed intense pressure for space on Parliament Looking After Library Users
to be addressed — but there was no Hill, this solution, by keeping within the The Library’s Reading Room is often
room for new mechanical systems and footprint of the building, makes the best referred to as “the most beautiful room
distribution, or a new cabling backbone. possible use of the Library site, and does in Canada”. Visitors who take the time
All of these demands were simply too not encroach on potentially developable to scan the carved pine book stacks,
much for the building. areas surrounding the Library — areas marvel at the beautiful marble statue
The Library sits at the back of the that undoubtedly will be required in of young Queen Victoria, and gaze up
1916 Centre Block, not far from the future for some other purpose. at the intricate dome and lantern don’t
soon forget the experience.
The architects, recognizing the value
of feeding the eye as well as the mind,
©PWGSC
are to be commended for their attention
to this aspect of the work. Some of the
Reading Room’s sparkle was lost with
damages from the 1952 fire and in the
ensuing 1950s renovation. A number
of glass elements (gallery floors, light
globes and book stack end panels)
were removed. The restoration of these
particular features has been done mostly
for aesthetic/historic reasons, although
the glass floors also help distribute light-
ing more evenly throughout the book
Canadian Conservation Institute oversees removal of marble Queen Victoria statue, and its continued on page 4
cleaning and seismic reinforcement.
3

4. material is used to update a short DVD
©PWGSC
The Library of Parliament —
Ready for a New Generation — detailing progress on the project. The
continued from page 3
DVD runs repeatedly in the National
stacks. The return of the sparkle will Capital Commission Info-Tent on
greatly enhance the visitor experience. Parliament Hill. In addition, members
Over the years, the furniture layout, of the media are invited to mark specific
cabling distribution and lighting became milestones as they occur. PWGSC shares
more restrictive to the Library as it tried monthly photos of progress and other
to modernize its services to its users. The information, including the DVD, on its
new layout will offer more comfortable website at www. parliamenthill.gc.ca.
and functional consultation areas. At
the same time, it will be flexible enough Investing in a Collective
to allow visitors to enter further into Vision
the Library during the summer, when
When the Library of Parliament building
Parliament is not in session.
is unveiled later this year, we anticipate
that its rejuvenated look will be very
Meeting the Challenges exciting to all. However, some of its
The Library’s unique shape is part of most significant improvements will
its appeal. While this shape naturally not be visible to the visitor’s eye, but
presented challenges during the design, will be contained within the walls and
it has also provided many surprises roofs, and in the new basements. The
during construction. Once the walls nature of this hidden work is not lost,
were opened up, some quick design but is recorded in our photo and video
decisions were required. The difficulty library. The aim of the rehabilitation
lies in keeping the work moving, while has not been to build a monument to
also taking the time to get it right. There any one person’s vision, but rather to
is no easy answer. It requires commit- protect a Canadian treasure by adding
ment, persistence and a strong belief our generation’s layer to enrich its
that this building is worth the effort. unique history. The record shows that
The Library is located adjacent to, this layer involves the work of many
and is linked to, the Centre Block, mak- The most beautiful room in Canada caring hands.
ing it a close neighbour to Parliamentary awaiting rejuvenation.
offices, and to work areas of the Press Mary F. Soper is Project Director for
Gallery and Hansard recorders. Noisy the Conservation, Rehabilitation and
construction work is only permitted at The contractor is keenly aware of its Upgrade of the Library of Parliament
night, deliveries are highly controlled, role in creating this historic layer, and Major Crown Project at the Parliamen-
and unscheduled shutdowns are to be the high level of public interest. How- tary Precinct, PWGSC. Over the past
expected. We work to the schedule of ever, site safety is their responsibility 11 years Ms. Soper has led the renova-
Parliamentary sessions, special events, and unfortunately, site access has tion of several federal heritage buildings
and the visits of dignitaries. Over the necessarily been limited over the past in Canada’s National Capital Region.
past three years, we have settled into a three years in the interest of safety She holds a Masters in Environmental
constructive pattern with our partners and project progress. Design (Urbanism-planning) from the
at the Library, Senate and House of As compensation, the Library and University of Calgary, a Diploma in
Commons, and communications have PWGSC have made a considerable effort Urban Land Economics (Real Estate
become well oiled. to let people know what is occurring Management) from the University of
The construction site is under the onsite, without jeopardizing progress. British Columbia, and an Honours
care and management of the general The Library has a replacement exhibit BA from Queen’s University. She also
contractor, Fuller Construction (Ottawa) in the Centre Block’s Hall of Honour, wishes to acknowledge the contribu-
who, in a nice historical counterpoint, with a model showing the finished tions of Joan Dorsay of the Library
are direct descendants of Thomas Fuller, Library. Further, PWGSC has been of Parliament and Louise Proulx
whose firm was part of the Library’s recording all stages of the project in of PWGSC Communications for
original design team of Fuller and Jones. photos and on film. Each spring, this this article.
4

5. Message from the President
Guy Larocque,
President of IAMFA
The Future of IAMFA is in the coordination of participation IAMFA brochures and past issues of
from as many IAMFA members as Papyrus to them and to refer them
Where will IAMFA be in five years’ time?
possible, in order to ensure a variety to our website. I am hoping that the
How many more members will it have?
of perspectives from all sectors of the references to our annual conference in
What new countries may have joined
membership. I am currently studying Bilbao, Spain will attract new members
IAMFA? What impact might world events
how another large facilities association, from both Germany and Greece.
have on the direction that the Association
the International Facility Managers Turning my attention to our upcom-
will be taking? What are the economic
Association (IFMA), undertook its ing annual conference, I am pleased
and social conditions that IAMFA strategic plan, where participation by to report that, at the time of writing of
members may have to contend with proxy was employed in addition to this article, most of the presenters of
in their countries? What new problems, group participation held during their topics at the conference in Bilbao have
solutions or technologies will the facilities annual conventions. I will be discussing been confirmed. We expect to have
managers of cultural institutions be these and other ideas with the IAMFA the full conference agenda posted on
able to share within the membership? Board of Directors in the hopes that it the IAMFA website in March. Rogelio
These are some of the questions will not require several years to come and Roberto have been performing fine
that I have been asking myself as I up with our own strategic plan. work in organizing the conference, and
write this message to our members on How is each of you doing in meet- it is shaping up to be a wonderful event.
a sunny Sunday afternoon in February. ing my challenge to attract at least one By now, most of you will have been
Here in Ottawa, it is –11˚C (12˚F) and new IAMFA member to the association contacted by Ian Follett inviting you to
there are thousands of people enjoying this year? As for my own part in seek- participate in this year’s Benchmarking
the last weekend of our winter carnival ing new members, I have received a Survey. This annual survey is a very
on the world’s longest skating rink, the response from the Canadian Ambassador important part of the networking among
Rideau Canal. Canada’s federal gov- in Germany who has provided me with IAMFA members that makes our asso-
ernment will be presenting its annual a list of 23 museums and cultural insti- ciation so successful and meaningful. If
budget this week and, as someone who tutions in Berlin. I plan to send out you are trying to convince colleagues
works at a federally funded museum, a call letter to all of these institutions, in other museums to join IAMFA, then
I am also asking myself whether new asking them to join our Association their participation in this annual survey
funding will be announced to assist in the hopes that some of them will provides a compelling reason to make
our museums with building lifecycle provide positive responses. I have their membership most worthwhile.
repairs, or if they will be announcing also been approached by a university It is also important to recognize the
cuts to basic programs that may affect professor in Athens, Greece asking for contributions of your Board of Directors,
our operating budgets. I wonder how information regarding the exterior stone who all work very hard behind the
many other IAMFA members are asking cladding on the Canadian Museum of scenes, and I would like to take this
similar questions related to their own Civilization (CMC) — information that opportunity to commend them all for
institutions. I ask myself how IAMFA he wishes to use for a lecture series advancing the interests of IAMFA.
may help its members when they are to his architectural students on stone I look forward to seeing you all
faced with such questions. veneers for building exteriors. In my again in Bilbao, where I’m sure we will
As I announced in the last issue of response to this professor, when I all enjoy rekindling old acquaintances
Papyrus, I will be directing the member- provided photos and technical data while hopefully making many more
ship to undertake a strategic planning on CMC’s exterior stonework, I also new ones.
process that will chart the direction asked for his assistance in providing
of IAMFA for the next five years. The me with the contacts for museums in Guy Larocque, P.Eng.
biggest challenge in this undertaking Athens, and asked him to forward President, IAMFA
5

6. Benchmarking Review
by Ian Follett, President, Facility Management Services Ltd
Museum Benchmarks 2005, • To identify strengths and weaknesses • i.e.: We can find the money for
Survey of Facility • To justify costs and practices necessary repairs and utility costs
but not better ways to reduce
Management Practices • To establish goals and action plans
these costs.
Information packages about this year’s (strategic planning)
Benchmarking Survey have been mailed • To identify institutions with best 2. We’re too busy doing projects.
to over 400 museums and art galleries. practices
E-mail notices have been sent to all • i.e.: We’re too busy working hard
• To support business cases for change to learn how to work smart.
institutions that are regular participants.
• To gain access to senior management
The Survey Questionnaire is e-mailed
to institutions immediately upon their 3. We participated in a benchmarking
survey registration. Requirements survey previously and we’re right in
Registration can be done on our the middle of the pack.
Humility:
website at www.fmsltd.com, or by • i.e. We’re happy to be average.
completing and faxing the enclosed • Others can do some things better. Continuous learning is not
Survey Participation Agreement. If any important
institution needs an invoice for its Recognition:
participation in this Survey, or wants • You can’t be the best at everything. 4. We’re involved in a major renovation/
more information, just e-mail or call me • Learning must be continuous addition right now. Our costs and
(fmsltd@fmsltd.com, 1-403-259-5964) area measurements will all change.
• Learning from others is faster —
and/or check out our website, as and therefore smarter — than • The focus of benchmarking is
noted above. starting from scratch. on best practices and processes,
The benefits of, and requirements that are not related to changing
• Measuring and improving perfor-
for, benchmarking are always worth measurements.
mance must be a priority — or
repeating. And please remember that
you will fail.
new and additional performance-related The best organizations today,
data are gathered every year. Here’s to • You can always find the money for our organizational role models,
continuous improvement and a great something that’s a priority. are those that use benchmarking
benchmarking survey, celebrating its and use it well.
fifth anniversary. WOW! Common Excuses for Not — The American Productivity
Benchmarking and Quality Center
Why Participate?
1. We can’t afford it. It’s not in our
Why Benchmark? budget. My boss won’t approve it.
Ian Follett is the President of Facility
Management Services Ltd., which is
• To practice continuous • i.e.: Getting better at what we do based in Calgary, Canada.
improvement — and reducing costs — is not a
• To reduce costs priority, I can’t sell performance
• To add value improvement!
If you are not a member of the International Association Affiliate Member — $50 annually. An affiliate member is
of Facility Museum Administrators, and would like to any full-time employee of a member institution who is not
take advantage of the benefits of membership, directly involved in the facilities management department.
below is a list of options for you:
Subscribing Member — $300 annually. A subscribing member
Regular member — $150.00 annually. A regular member is an individual, organization, manufacturer or supplier
holds the position of principal administration in direct of goods or services to the institutions who ascribe to the
charge of the management of facilities, and represents policies and programs of the Association, and wishes to
their institution(s) as a member of the Association. support the activities of the Association.
Associate Member — $50 annually. An associate member is To join, simply mail your check (US Dollars) to: IAMFA,
a full-time facilities management employee (professional, P.O. Box 277, Groton, MA 01450, USA. Please include your
administrative, or supervisor), below the level of the facility name, title, institution name, address, phone number, fax
administrator of the member association. number, and e-mail address.
6

7. SURVEY PARTICIPATION AGREEMENT
Attention All
IAMFA
The undersigned institution wishes to participate in Museum
Benchmarks 2005, Survey of Facility Management Practices, Members
and agrees to:
Have you recently completed
• Provide complete and accurate data in a timely manner. a capital project or solved a
management or building
• Maintain the confidentiality of the survey questionnaire and problem?
survey data.
Have you tried a new technique,
• Use the survey data for internal institutional purposes only. product, or outsourcing solution
that you would like to share
• Not provide the survey questionnaire or survey data to any other with your peers?
institutions or individuals.
The IAMFA Board is requesting
• Pay FACILITY MANAGEMENT SERVICES LTD $1,875 in U.S. currency that all members consider
speaking or presenting during
to benchmark one facility.
one of our Conferences. If public
speaking is not your favorite
PAYMENT IN FULL IS DUE UPON REGISTRATION activity, consider sharing a topic
with the Board, and we will find
Ⅺ If you require an invoice, please check. a way to incorporate it so that
you don’t have to get behind
the podium.
Institution (please show complete, proper name) Date Please contact members of
the Board with ideas.
Signing Authority (please print) Title Guy Larocque
President
(819) 776-7175
Signature Telephone No. guy.larocque@civilization.ca
Rich Kowalczyk
Mailing Address VP-Administration
(301) 238-3407
kowalczykr@nasm.si.edu
Mailing Address
Toby Greenbaum
VP-Regional Affairs
Fax E-Mail Address (819) 956-4441
toby.greenbaum@pwgsc.gc.ca
Please fax the completed agreement to: James Moisson
Ian Follett Treasurer
President (617) 495-9589
james_moisson@harvard.edu
FACILITY MANAGEMENT SERVICES LTD
Tel: 1-403-259-5964
Larry Bannister
Fax: 1-403-255-7116 Secretary and Papyrus Editor
E-mail: fmsltd@fmsltd.com (414) 278-2738
bannister@mpm.edu
7

8. Getty Center Becomes First Facility in the
U.S. to be Rated “Green” through
LEED-EB Certification
by Joe May
The first part of this article is adapted from a Getty Center are projected to save more than $2 billion annually. The
press release on the LEED-EB award. Executive Order, signed by the governor in December 2004,
aims to reduce energy consumption for state-owned buildings
On February 14, 2005, the Getty Center became the first by 20% by 2015.
facility in the United States to be awarded a LEED-EB “As a LEED-EB certified facility, the Getty Center is pro-
(Leadership in Energy and Environment Design—Existing viding a healthy and conducive climate for employees and
Buildings) certification in the post-pilot phase of the program. visitors, resulting in a more productive workforce and a
Administered by the U.S. Green Building Council (USGBC), better-served consumer base. We are proud of the dedication
LEED is the nation’s most widely recognized and accepted and commitment of our Facilities staff in achieving this cer-
green-building rating system. tification: the result of more than 3,000 man-hours performed
The accreditation was presented at IFMA’s (International with a focused and cohesive effort across our site,” said
Facility Managers Association) Best Practices Forum, a two-day Bradley Wells, Vice-President of Finance and Administration
event held at the Getty Center on February 14 and 15, 2005. for The J. Paul Getty Trust. “In addition, while reducing
Best Practices Forum participants came to share new practical emissions and waste, the Getty Center’s improved energy
ideas that they have adapted to their individual organizations. and water efficiency has also cut operating costs, making
The Getty’s efforts in creating a work environment that this green model economically appealing to other facilities.”
is not only good for workers but also for the community and The lasting impact of the Getty Center’s consciously green
the environment, supports Governor Schwarzenegger’s newly decisions will be noticeable for years to come, especially in
signed Executive Order promoting the Green Building the immediate community and in the city of Los Angeles,
Action Plan for California. At present, commercial buildings with reverberating effects traveling beyond the region for
in California use 36% of the state’s electricity and account a cumulative benefit.
for a large portion of greenhouse gas emissions and raw The U.S. Green Building Council is the nation’s foremost
materials use and waste. While the estimated electricity coalition of leaders from across the building industry, and
costs for California’s commercial and institutional buildings works to promote buildings that are environmentally respo-
exceed $12 billion a year, cost-effective efficiency practices nsible, profitable, and healthy places to live and work. They
created the LEED certification to provide a standard measure-
ment with which to define “green,” helping to prevent false
©J. PAUL GETTY TRUST
or exaggerated claims known as “green-washing,” and to
encourage whole-building, integrated design processes
that facilitate positive results for the environment and
occupant health.
LEED-EB certified buildings such as the Getty Center help
to promote efforts to optimize energy and water efficiency
and recycling programs; establish environmentally responsible
processes to minimize the impact of buildings on the envi-
ronment; reduce building-operation costs; improve indoor
environment quality; provide a framework for sustainability
as part of the organization’s culture; report environment
stewardship efforts to customers and communities; and
communicate the need for good practices.
From left to right, from the J. Paul Getty Trust: Will Spencer,
Facilities Services Manager; Lynne Tjomsland, Grounds Manager;
Joe May, Maintenance Planning and Support Manager; Jim Bullock,
Director of Facilities; John Donohoe, Head of Engineering and
In October 2004, the U.S. Green Building Council issued
Maintenance; Michael Orth, Custodial and Contracts Manager; Version 2 of the LEED-EB specification. Version 2 incorpo-
and Mike Rogers, Capital Projects Support Manager. rated the findings from the pilot program, and became the
8

9. specification for the post-pilot period for LEED-EB certifi- Indoor Environmental Quality — Maintain good indoor air
cation. At nearly the same time, interest in LEED-EB at the quality, eliminate or reduce sources of indoor pollutants,
Getty Center peaked, and the Getty became registered as ensure thermal comfort and system controllability, and provide
a LEED-EB project. for occupant connection to the outdoor environment.
LEED stands for Leadership in Energy and Environmental
Design. The USGBC certification program consists of a family Innovation in Operation and Upgrades — Recognition of
of building rating systems including: exemplary performance above standards for existing credits
and prerequisites.
• LEED for New Construction
• LEED for Existing Buildings Each of these categories has prerequisites that have to
be met in order to achieve certification, and 85 total avail-
• LEED for Commercial Interiors
able credits can be earned, based on building design and
• LEED for Core and Shell operating processes. The total credit points earned indicate
• LEED for Homes the level of certification achieved. The certification levels
for LEED-EB are:
• LEED for Neighborhood Developments
• LEED-EB Certified 32–39 points
The LEED for Existing Buildings rating system has • Silver Level 40–47 points
numerous goals:
• Gold Level 48–63 points
Sustainable Sites — Continue to use existing buildings and • Platinum Level 64–85 points
sites, protect natural and agricultural areas, reduce need for
automobile use, protect and/or restore sites. The Getty Center began by retaining a LEED-EB consultant
to assess the Center’s ability to achieve LEED-EB certification,
Water Efficiency — Reduce the quantity of water needed for
based on existing systems and procedures. The selected firm,
the building; reduce the burden on potable water supply
Sebesta Blomberg, conducted an initial two-hour meeting
and treatment facilities.
with Getty facilities managers to estimate how many points
Energy and Atmosphere — Maintain high levels of energy could be achieved, without significant capital expenditure,
efficiency and system performance, encourage renewable under the LEED-EB rating system. The original estimate
and alternative energy sources, support ozone protection was that 43 points could be achieved.
protocols. Many of these points resulted from characteristics in the
design of the Getty Center. Examples of these were:
Materials and Resources — Reduce the amount of materials
used, use materials with less environmental impact, and • Building Management System
reduce and manage waste. • Natural lighting and window tinting
Continued on page 10
©J. PAUL GETTY TRUST
The Getty Center was designed by Richard Meier & Partners Architects. Hathaway Dinwiddie Construction Company was the general
contractor for the Getty Center project, which was completed in 1997.
9

10. Getty Center Becomes First Facility in the U.S. to be Rated “Green” through LEED-EB Certification— continued from page 9
• Underground parking to reduce heat islands • Preventive maintenance program to keep systems
• Much of the surrounding grounds left natural nominal.
• Very low light pollution — outdoor lights shielded • Staff education programs.
• Water-efficient plumbing fixtures • Tracking of building operation costs (done through
IAMFA’s annual benchmarking exercise).
• No CFC-based refrigerants
• Recycling program for office, construction, and
• Bike racks and shower facilities plant/organic waste; and monitoring of waste stream
• Air-filtration systems with a high level of particulate to limit waste destined for the landfill.
removal • Extensive alternative transportation incentives; 2004
audit indicated 1.48 staff per vehicle.
The Getty also accumulated numerous points as a result
of California laws that already required certain procedures. Each point that the Getty believed was achievable was
Examples include: assigned an internal champion. Facilities supervisors and
• Grease interceptors and clarifiers for drains managers all contributed to the effort. Sebesta Blomberg
• Fluorescent lamp recycling (to recover mercury vapor) was retained on an intermittent basis to advise facilities
staff on the preparation of necessary documentation. Her
• Air Quality Management District (AQMD) that requires assistance was invaluable, and shortened the timeframe for
carpool/vanpool program certification significantly. The advice from someone with
• AQMD alternative work schedule experience was very helpful.
The time requirement to assemble the documentation for
Many of the remaining points considered to be achievable LEED-EB certification was significant, but this investment in
were related to initiatives that have been underway at the time and process was justified. The savings in energy, water,
Getty for years. Examples include: and waste removal more than cover the costs to achieve
• Reducing water irrigation by using more efficient LEED-EB certification. The intangible benefit of establishing
irrigation techniques and greater use of native plants. a leadership role in the community with regard to green
practices carries even higher importance.
• Energy conservation through the increased use of
The Getty Center earned LEED-EB certification by achiev-
compact fluorescent lamps, carbon monoxide
ing 35 points. One of the 35 points accumulated for basic
monitors in parking structures, and changes to
LEED-EB certification resulted from the Getty having a
lighting and HVAC schedules.
process in place for tracking building operations costs.
Like the Getty, IAMFA members who have participated in
©J. PAUL GETTY TRUST
annual benchmarking exercise, already have in place the
process for tracking building operations costs.
Plans are now underway at the Getty Center to achieve
the points necessary for re-certification in two years at the
Gold Level.
For members who would like additional information
on LEED certification, please contact Joe May at the Getty
Center at (310) 440-6469.
Joe May is the Maintenance Planning and Support Manager
at the Getty Center.
The J. Paul Getty Trust is an international cultural and
philanthropic institution devoted to the visual arts that
features the J. Paul Getty Museum, the Getty Research
Institute, the Getty Conservation Institute, and the Getty
Foundation. The J. Paul Getty Trust and Getty programs
are based at the Getty Center in Los Angeles. Additional
information is available on the Getty website at
www.getty.edu.
Museum Entrance Hall at the Getty Center.
10

11. Letter from Bilbao and IAMFA 2005
by Rogelio Diez
as the man responsible for its intro- of libraries and archives, which will
duction at the Guggenheim. Deputy involve the presentation of papers on
Director Roberto Cearsolo will also be on “Low Oxygen Environment for Archive
hand to talk about the Guggenheim’s Vaults” and “Automated Storage Facility
Total Quality Management System and for Books and Archives”, both from the
its relationship to the Museum’s facilities British Library. A contribution from the
management function. Also on Monday, Library and Archives of Canada com-
Rogelio Diez we will be taking a look at the issue
Chairperson pletes this section. The subject for the
2005 IAMFA of outsourcing services, from the view- day’s second section will be “Managing
Conference point of Ferroser, the company which the Economics of Maintenance and
provides the Guggenheim with main- New Investments”, with Christian Pagé
tenance and cleaning services. To end of the Canadian Museum of Civilization
the first day’s sessions, we will look and Patricia Morgan of the Auckland
Here in Bilbao, with the help of the briefly at our experience with the Art Gallery, New Zealand, giving us
IAMFA Board — and in particular its ISO 14001 environmental manage- the benefit of their experience in the
chairman, Guy, preparations are con- ment system, in the company of internal management of capital projects. To
tinuing for what we hope will be a auditor Ms. Begoña Torrealdea. Lunch complete the day’s sessions, Lucie
very interesting, high-quality forum. will be served in the Museum restau-
Lantcot from the Canadian Museum
Although some points have yet to be rant, under the capable eye of master
of Nature will coordinate a panel dis-
confirmed, we are now in a position chef Martin Berasategui. Anyone who
cussion on the financial sustainability
to give you a general idea of the pro- wants to, may then take a guided tour
of facility operations
visional agenda and the presentations of the Museum’s technical offices or
Wednesday’s sessions will be held
we have planned. the galleries.
at the Bilbao Fine Arts Museum. At
Check-in is scheduled for Sunday, For your companions, we are pre-
present, the day’s sessions include a
September 25 at the Sheraton Hotel paring an enjoyable guest program
contribution from Nick Artim, who is a
Bilbao. At dusk that day, there will be which gives them a chance to find out
fire hazard prevention expert, a member
a cocktail reception at the hotel. Please a little about Basque culture. There will
be a guided tour of Bilbao, and there of the NFPA committee and the Fire
remember that the now consolidated
benchmarking session will also be will also be opportunities to do some Safety Network, who will talk about
held at the hotel from early morning shopping and try some of the local fire prevention strategies in use at a
onwards. food, before returning to the Museum historical rural house. The annual
On Monday, September 26, sessions for the afternoon’s guided tours. business meeting will also be held
will be held at the Guggenheim Museum Tuesday’s sessions will be held at on Wednesday.
Bilbao. We are planning a session for the Bilbao Maritime Museum, just up Around midday, following a tour
Monday about the Museum and its expe- the road from the hotel. At midday, of the Museum, where you will rejoin
riences, and how it developed in the we will move to the neighboring your companions, we end the sessions
early years. Following a welcome from Euskalduna Conference Center and with a luncheon in the city’s old quarter.
Museum Director General Juan Ignacio Concert Hall for lunch and a tour of The sessions will come to a formal close
Vidarte, we have invited architect and the building. The afternoon will be on Wednesday with the traditional
Frank Gehry team member César free, and in the evening we will head gala dinner.
Caicoya to talk about the building’s out into the countryside for dinner. Your This conference will be a memo-
most interesting design and construction companions will be able to visit and rable event, and we hope to see a
features. For the same day, we have lunch in Guernica, a place of great record number of participants. Please
a number other interesting subjects historical importance for the Basques. make your plans now to join your
lined up, including a presentation of The program for the day is divided IAMFA colleagues in Bilbao. The con-
the global accessibility system we pio- into two sections. First, we will be look- ference registration form is included
neered at the Museum, given by myself ing into the protection and management in this issue.
11

12. ¡
IAMFA 2005 IN BILBAO IAMFA Board of Directors
Bilbao Welcomes You! President
Guy Larocque
September 25–28, 2005 Canadian Museum of Civilization and
Canadian War Museum, Gatineau, Canada
guy.larocque@civilization.ca
INTERNATIONAL ASSOCIATION OF MUSEUM FACILITY
ADMINISTRATORS V.P., Administration
Richard Kowalczyk
Ⅺ YES! Sign me up to attend the 2005 IAMFA Annual Conference in Smithsonian Institution,
Washington, D.C., USA
Bilbao, Basque Country, Spain
kowalczykr@nasm.si.edu
Name: ___________________________________________________________________________ V.P., Regional Affairs
Toby Greenbaum
Library & Archives of Canada and the
Title: ____________________________________________________________________________ National Museums. Gatineau, Canada
toby.greenbaum@pwgsc.gc.ca
Institution:_______________________________________________________________________
Treasurer
Jim Moission
Address: _________________________________________________________________________ Harvard University Art Museums.
Cambridge, USA
james_moisson@harvard.edu
City: _________________________________________ Postal/Zip Code: _________________
Secretary and Papyrus Editor
State/Province/County: ______________________ Country: _________________________ Larry Bannister
Milwaukee Public Museum,
Milwaukee, USA
Phone: ________________________________ Fax: ____________________________________ bannister@mpm.edu
E-mail: ________________________________ @ ______________________________________ Chairman — Conference 2005
Rogelio Diez
Museo Guggenheim-Bilbao, Bilbao, Spain
Special dietary requirements:____________________________________________________ rdiez@guggenheim-bilbao-es
ALL FEES ARE PAYABLE IN U.S. DOLLARS For additional contact information,
please visit our website at
Ⅺ Member conference fee: $500 www.iamfa.org
Ⅺ Non-member conference fee: $600
Ⅺ Sign me up as a new member: $150 Chairpersons
Ⅺ Guest program fee: $300 of Regional Chapters
Ⅺ One-day attendance fee: $200 per day Ⅺ MON Ⅺ TUE Ⅺ WED Ottawa-Gatineau Chapter, Canada
Christian Pagé
I require an invoice: Ⅺ Yes Ⅺ No
Canadian Museum of Civilization
Corporation
Please remit to: International Association of Museum Facility Administrators
(IAMFA) Northern California Chapter, USA
P.O. Box 277 Joe Brennan
Groton MA San Francisco Museum of Modern Art
01450 USA New England Chapter, USA
James Labeck
SUGGESTED ACCOMMODATION Isabella Stewart Gardner Museum
Jim Moisson
We have reserved several rooms at the Hotel Sheraton Bilbao for the IAMFA
2004 IAMFA Conference Chair
Congress to be held in Bilbao from Sunday, September 25 to Wednesday,
Harvard University Art Museums
September 28, 2005. Rates for IAMFA attendees in this period are 125 euros
per night individual room and 145 euros per night double room with buffet New York Chapter, USA
breakfast included (7% VAT not included). To get rooms at these rates you Looking for a new Chairperson
need to book before June 24, 2005.
United Kingdom Chapter
To make your reservation, contact the hotel directly on: reservations.bilbao@ Jack Plumb
sheraton.com or call 00 34 944280080/81. Make sure to mention the IAMFA National Library of Scotland, Edinburgh
conference to get special rate. Early registration is strongly recommended.
Washington/Baltimore Chapter, USA
Fletcher Johnston
Please check the IAMFA website for updates at: www.iamfa.org Hirshorn Museum & Sculpture Garden
12

13. Regional Affairs Update
Toby Greenbaum
Vice-President, Regional
Affairs, IAMFA
Greetings from the Vice-President of Regional Affairs! Northern California Chapter visits the
It’s February and those of us in snow-covered locales Old U.S. Mint
(it has been -20˚C for too long) are thinking longingly of
We were met at the grand front doors atop the steep
warmer climes and being with our colleagues in Bilboa in
classic steps of the 1874 Granite Lady, San Francisco’s old
September!
U.S. Mint, by Executive Director Jim Lazarus. Jim welcomed
I am hoping that IAMFA members are continuing to let
us and gave us an introduction to the building as it is today.
their colleagues know about the benefits of joining IAMFA.
He then gave a brief overview of its colorful 130-year history,
I also hope that each of you will consider taking on the
to the present day. With the aid of an architect’s model he
challenge of organizing local chapters in your area. It is
also briefed us on plans for the future, which involve con-
a great way to share information about managing your
verting the building into the new home of the San Francisco
facilities — and an even better way to network. All it takes
Museum and Historical Society. With this in mind, Jim then
is a little initiative and five member organizations to make
took us on a tour through the main floor, central courtyard
up a chapter! Let me know if there is any way I can help
and lower level, identifying the features to be changed
in organizing your chapter.
and added. This gave us a good understanding of the
The Regional Chairs will now update you what is
project, and he was generous with his time in answering
happening on the regional chapter front.
our many questions.
Overall, the building is a historic structure, so will not
New England Chapter be materially changed. The required seismic work — con-
The New England Chapter had a very busy fall putting on sidered excessive by some, since the building survived the
the IAMFA Conference in Boston in September 2004. The 1906 and 1989 quakes undamaged — will be carried out
Conference was a great success, and we were very happy using a modern patented method in which steel is added
everyone had a chance to enjoy some of New England’s Continued on page 14
beautiful fall weather. Members of our chapter want to
acknowledge the extraordinary efforts of Jim Moisson, the
conference chairman, who did such a wonderful job pulling
together the endless details of the event. Without Jim’s
thoughtful direction, the conference would not have had
the great content and exacting execution everyone expe-
rienced. Thank you to all who attended the conference.
It was our pleasure having you in town.
This spring our chapter plans upon organizing some
informational lunches around important facility topics.
These may include presentations from vendors on mold
containment and mitigation, gallery lighting, and crisis
management. As we have expanded our group to include
all of New England, we hope to hold a number of meetings Using an architectural model, Director Jim Lazarus, on right,
this year outside of Boston. We hope this will help us to describes future plans for the conversion of the old U.S. Mint into
continue to expand our membership. the new home of the San Francisco Museum and Historical
Society. Marilyn Duffy McClellan, Andy Hirschfield and Joe
Jim Labeck — Isabella Stewart Gardner Museum, Boston Brennan look on (left to right).
13

14. Regional Affairs Update — continued from page 13
in vertical bores through all of the stone, resulting in an Membership information and further details are available
invisible and consistent strengthening system. The majority at www.sfhistory.org.
of the work will be undertaken in the central courtyard, Our thanks to Jim Lazarus, aided by Danika McKenna,
where a first-floor deck has been added. This will be removed, and the San Francisco Museum and Historical Society for
and the original surfaces restored. Then an elevator, stair hosting this meeting! For those of you present, I hope it
and ramp tower will be installed to achieve the desired was illuminating and that you got in a little networking.
top-to-bottom circulation. An orientation theater will For those of you who missed it, I hope to see you next
complete the courtyard modifications. The completed time. I am working on the 2005 schedule, with tentative
building project will also be home to the San Francisco dates of May 18, August 17 and November 16. I have given
Visitor’s Center, a restaurant, retail operation(s) and a first pick of the dates to Jim Hartman of the DeYoung, but
currency museum. Jim was injured on the job (shoulder rotator cuff) so will
The project is in its planning and fundraising stage be out until for a few weeks . . . get well Jim!
and could use any support you can direct its way. Joe Brennan — San Francisco Museum of Modern Art
Attendees in the central courtyard of the old San Francisco Mint, A vault door in the Mint’s basement where tons of coin and
from left to right: Marilyn Duffy McClellan, Jennifer Fragomeni, precious metal ingots were stored. At one point, one-third of the
John Lewis, Bob Glavin, Gordon Bailey (hidden), Mike McCaughin, country’s gold stock was held in these vaults. Bob Glavin and
Jim Lazarus, Andrew Hirschfield, Joe Brennan, Nils Welin and Jennifer Fragomeni in foreground.
Charlie Booth.
Façade of the Mint building from the courtyard, showing the The natural gas manifold in the Mint’s basement with branch
eroded and spalling sandstone damage, as well as the two huge lines and their isolation valves.
brick chimneys which served the original forges and boilers.
14

15. Ottawa/Gatineau Chapter Washington, D.C.
What an exciting time to be working in the Museum environ- I am promoting the 2005 benchmarking exercise at the
ment in Ottawa! In this region, Museums are booming. Most Smithsonian Institution Freer Gallery of Art and Sackler
of them are either under construction, undergoing renovations Gallery of Art, and have made requests of appropriate
or are in the planning stages. One in particular is in full managers for professional papers and ideas and subjects
bloom: the new Canadian War Museum located in down- for conference presentations. After a reissuing of our
town Ottawa. In January 2005, the Canadian War Museum strategic plan for the Office of Facilities Engineering and
was highlighted in Canada’s national Globe and Mail news- Operations at the Smithsonian, it is now mandatory for
paper as one of the 10 most promising museums currently managers to be members of professional organizations,
opening around the world. Also mentioned in this article were and performance appraisals can be energized by submitting
the Churchill Museum in London, the Roald Dahl Museum papers and doing presentations at professional conferences
in England, the De Young Art Museum in San Francisco and like IAMFA’s.
others. What a great opportunity this could be to attract new In addition, Eugene Ramtowski, from the U.S. Holocaust
museums from around the world to share their experiences Museum in Washington, D.C., will be hosting a lunch at
and growth with IAMFA. the end of February for the IAMFA membership.
The Canadian War Museum is in its final stages of con-
Bob Evans — Freer Gallery of Art and Sackler Gallery
struction, and most of the employees and artifacts/collections
of Art, Smithsonian Institution, Washington, D.C.
have already been moved in. An enormous amount of effort
is still required to ensure that all goes according to plan for
the May 8, 2005 opening. Many committees have been formed Emerging Chapters
to ensure that the move goes smoothly, that exhibits are For those of you who are beating the bushes to get more
installed, services are accessible, environments are workable membership and/or establish a regional chapter, thank you
and that the opening ceremonies are coordinated with other very much. Joe May (J. Paul Getty Trust, Los Angeles) is
institutions in the city. With twice the exhibition space of working with the LA County Museum and LAMOCA to
the old Museum, we will now be able to showcase more organize a Southern California Chapter meeting. Good
of our collections and artifacts. If you would like more Luck Joe. We look forward to hearing how that goes.
information on the new building, I encourage you to visit You probably remember Patricia Morgan (Auckland Art
our website at www.civilization.ca or www.warmuseum.ca. Gallery Toi O Tamaki, Auckland New Zealand) who joined
The next Ottawa-Gatineau Regional Chapter meeting us in San Francisco. Patricia has been visiting Australia and
will be held in April 2005.Arrangements will be made to spreading the news about IAMFA. She visited the Queensland
accommodate the meeting at the new Canadian War Art Gallery (Brisbane), the Art Gallery of New South Wales
Museum (CWM). A presentation will be given by Guy (Sydney), the Museum of Contemporary Art (Sydney), the
Larocque, IAMFA President and Contract Manager for the Art Gallery of South Australia (Adelaide), and the National
CWM, followed by guided tours. If you would like to Gallery of Victoria (Melbourne), where she shared informa-
attend this presentation, please contact Christian Pagé tion about IAMFA, including copies of Papyrus. Discussions
at the Canadian Museum of Civilization Corporation about participating in an international benchmarking exercise,
(819) 776-7069 or christian.page@civilization.ca. like the one sponsored by IAMFA, was discussed. Hopefully,
In closing, I would like to thank Terresa McIntosh from some of our Australian and New Zealand colleagues will
the National Archives for her contribution in the past few be joining us in Bilbao.
years as Chair of the Ottawa Regional Chapter, and for Bob White from Honolulu, another Pacific Rim member,
organizing the chapter’s events within the past year, which
has also been trawling for members in Hawaii. Potential
included a presentation of the new addition to the Canada
partners are the National Park Service, at Pearl Harbor and
Aviation Museum.
the Mission Houses Museum. Bob will also survey the
Christian Page — Canadian Museum of Civilization museums located on Maui and the Big Island for interest
Corporation, Ottawa-Gatineau in IAMFA. How does a conference in Hawaii sound?
As I noted earlier, please let me know if I can help
United Kingdom Chapter you solicit new members and set up a Regional Chapter.
The U.K. Chapter meets once a year, between conference Feel free to call me at (819) 956-3245 or e-mail me at
dates. The next meeting is being planned for April. At this toby.greenbaum@pwgsc.gc.ca.
time, the venue and theme are unknown. Stephen Gill is Enjoy your spring meetings and see you at the
the new Head of Facilities at the British Museum. He is Guggenheim!
keen on participating in the 2005 benchmarking exercise,
and I assume will be joining us in Bilboa. Welcome Stephen! Toby Greenbaum
Jack Plumb — National Library of Scotland, Edinburgh Vice-President, Regional Affairs, IAMFA
15