“Specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT” Governance determines who makes the decisions. Management is the process of making and implementing such decisions.
Align IT to business strategy Enable the enterprise to maximize benefits Use IT resource responsibly Manage the IT-related risks appropriately
Improvement in quality of IT services Major reduction of IT risks Reduction in cost of delivering IT services Enhanced delivery of IT services Fewer surprises and less frustration due to projects follow up
Key IT Decisions Governance Archetypes IT principles Business Monarchy IT architecture IT Monarchy IT infrastructure Feudal Business application needs Duopoly IT investment and prioritization Anarchy
IT Governance methodologies focus on fiveIT decisions domains: Strategic alignment Value Delivery Risk Management Resource Management Performance Measurement
IT Project Project Processes to be ImplementationGovernance Objectives Drivers implemented Methodology Domain or ImprovedStrategic Direct Business and IT key goals Portfolio Management COBITAlignment Ability to build the indicators capabilities necessary to deliver business valueValue Delivery Create Key performance indicators Service Management ITSM Successful delivery of Critical Success factors business value in an Control objectives outsourcing scheme Control practicesRisk Protect Maturity Model Enterprise Risk RISK-ITManagement Identification and Management mitigation risks to preserve valueResource Act Performance levels Demand Management ITIL V3Management Establishments and Resource capabilities deployment of IT capabilities of business needsPerformance Monitor Audit guidelines Compliance ISO 1799Measurement Closing the feedback Management loop to redirect business alignment
Weill, Peter & Ross, Jeanne (2004). IT Governance: How Top Performers Manage IT Decision Rights forSuperior Results. First Edition. Harvard Business Press.W3J (2007). IT Governance Methods & frameworks. Retrieved September 25, 2012 fromhttp://www.w3j.com/1/index.htmlIT Governance Institute (2011). Purpose. Retrieved September 25, 2012 fromhttp://www.itgi.org/template_ITGI9bfe.html?Section=Purpose&Template=/ContentManagement/HTMLDisplay.cfm&ContentID=19659The South African Institute of Chartered Accountants (2010). Benefits of IT Governance. RetrievedSeptember 25, 2012 fromhttp://www.saica.co.za/Members/GovernIT/BenefitsofITGovernance/tabid/2131/language/en-ZA/Default.aspxWeill (2004). Don’t Just Lead, Govern. Retrieved September 28, 2012 fromhttp://www.umsl.edu/~lacitym/topperform.pdf