Letter writing

Letter Writing: Structure CLASS DISCUSSION What are formal letters and what are informal letters? What types of formal letters are there? Good news or neutral letters Bad news or refusal letters Persuasive letters

Letter Writing: Structure What are we learning today?! ,[object Object],[object Object]

Letter Writing: Structure ,[object Object],Date Recipient Recipient’s add Salutation Title Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status Dear Sir Yours faithfully Valediction Salutation Yours sincerely Dear [name] Yours faithfully Dear Sir

Letter Writing: Title ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status

Letter Writing: Title Which title is better? 2. 1. Long wait at Polyclinic I waited a long time at the Polyclinic

Letter Writing: Title Which title is better? Letter of complaint on unsatisfactory service at MacDonald’s Unsatisfactory service at MacDonald’s 2. 1. Long wait at Polyclinic I waited a long time at the Polyclinic

Letter Writing: Title Which title is better? Your food eat already can puke!!! Disappointed with the quality of food Letter of complaint on unsatisfactory service at MacDonald’s Unsatisfactory service at MacDonald’s 2. 1. Long wait at Polyclinic I waited a long time at the Polyclinic

Letter Writing: Title Which title is better? Language : Polite and to-the-point Your food eat already can puke!!! Disappointed with the quality of food Letter of complaint on unsatisfactory service at MacDonald’s Unsatisfactory service at MacDonald’s 2. 1. Long wait at Polyclinic I waited a long time at the Polyclinic

Letter Writing: Introduction ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status Tense: Present Introduce The problem Yourself

Letter Writing: Explanation ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status Tense: Past What happened? Be specific! When? Where?

Letter Writing: Suggestions ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status Tense: Present Give sensible suggestions

Letter Writing: Suggestions ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status Tense: Present “ Thank you.” “ I am sure that providing good service is important to your restaurant.” “ I hope you will look into this matter.”

Letter Writing ,[object Object],Title Date Recipient Recipient’s add Salutation Introduction Explanation of problem Give suggestions Ask for action. Seek common understanding. Valediction Signature Full Name Status

Letter writing

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Letter writing