22. September 2008 Trond Markussen, DnB NOR Bank ASA E-Learning in future in companies

About me Competence Manager in DnB NOR Bank ASA Field of responsibility Competence strategy Learning technology including LMS External learning networks Leader of the steering committee in Research and Educational Network, REN Norwegian coordinator for SoL (Society for Organizational Learning) September 2008

Competence Manager in DnB NOR Bank ASA

Field of responsibility

Competence strategy

Learning technology including LMS

External learning networks

Leader of the steering committee in Research and Educational Network, REN

Norwegian coordinator for SoL (Society for Organizational Learning)

Overview of my presentation Presentation of DnB NOR Presentation of REN Status on e-learning in companies What about the future September 2008

Presentation of DnB NOR

Presentation of REN

Status on e-learning in companies

What about the future

DnB NOR A financial institution with more than 180 years of history Mai 2008

Norway's leading financial services group … More than 2.3 million retail customers Norway's largest Internetbanks, dnbnor.no and postbanken.no, with over 1.1 million users More than 198 000 corporate customers Norway's most extensive distribution network for financial services Norway's largest life and pension insurance company with around 1 000 000 customers Norway's largest asset management operation with more than 630 000 mutual fund customers in Norway and 294 institutional clients in Norway and Sweden Norway's largest capital markets operation Norway's leading real estate broker 10 220 full-time positions September 2008

More than 2.3 million retail customers

Norway's largest Internetbanks, dnbnor.no and postbanken.no, with over 1.1 million users

More than 198 000 corporate customers

Norway's most extensive distribution network for financial services

Norway's largest life and pension insurance company with around

1 000 000 customers

Norway's largest asset management operation with more than 630 000 mutual fund customers in Norway and 294 institutional clients in Norway and Sweden

Norway's largest capital markets operation

Norway's leading real estate broker

10 220 full-time positions

… .and the most international Partner for Norwegian companies abroad and for large international companies in Norway International network of 12 branches and representative offices Private banking in Luxembourg Operations in Poland and Baltic states through DnB NORD Presence in North-East Russia through DnB NOR Monchebank Norway's leading foreign exchange bank One of the world's foremost shipping banks A major international player in the energy sector September 2008

Partner for Norwegian companies abroad and for large international companies in Norway

International network of 12 branches and representative offices

Private banking in Luxembourg

Operations in Poland and Baltic states through DnB NORD

Presence in North-East Russia through DnB NOR Monchebank

Norway's leading foreign exchange bank

One of the world's foremost shipping banks

A major international player in the energy sector

Research and Educational Network A network for skills upgrading within ICT based learning. Part of Innovation Norway, San Francisco About 40 partners and members from private industries, public sector and universities. Work with Research and development of ICT supported learning E-learning market Meeting place with regular member meetings and annual study tour for exchange of information and collaboration. September 2008

A network for skills upgrading within ICT based learning.

Part of Innovation Norway, San Francisco

About 40 partners and members from private industries, public sector and universities.

Work with

Research and development of ICT supported learning

E-learning market

Meeting place with regular member meetings and annual study tour for exchange of information and collaboration.

What is e-learning in companies today Content Push of content Course oriented Test library Learning technology and infrastructure ERP systems LMS Used for reports and content management Some challenges with standards and technology September 2008

Content

Push of content

Course oriented

Test library

Learning technology and infrastructure

ERP systems

LMS

Used for reports and content management

Some challenges with standards and technology

The Future September 2008

The employee of the future 4 Trends of great importance for DnB NOR The importance of investing in co-workers increase Knowledge and competence become more important Relations become more important for the value creation competitive advantage creates in relations between employees, customer and 3th part. More complex customer needs makes more task- and project orientation Easy and fast access to the right competence Demand for more effectiveness enforce increase use of collaboration tools. Fast technological development increase the different in efficiency between organizations who makes the most of new collaboration tools and they who don’t. September 2008

4 Trends of great importance for DnB NOR

The importance of investing in co-workers increase

Knowledge and competence become more important

Relations become more important for the value creation

competitive advantage creates in relations between employees, customer and 3th part.

More complex customer needs makes more task- and project orientation

Easy and fast access to the right competence

Demand for more effectiveness enforce increase use of collaboration tools.

Fast technological development increase the different in efficiency between organizations who makes the most of new collaboration tools and they who don’t.

Technology to support future learning Web 2.0 Collaboration tools Wiki’s Blog’s Virtual worlds Games and simulations Etc………………. Impact for informal learning, but what about the formal learning within organizations? September 2008

Web 2.0

Collaboration tools

Wiki’s

Blog’s

Virtual worlds

Games and simulations

Etc……………….

Impact for informal learning, but what about the formal learning within organizations?

Rules and regulations Increased use of certifications regulatory requirements Industry requirements September 2008

Increased use of certifications

regulatory requirements

Industry requirements

Summary In 2015, what will be the status of e-learning in companies? More use of game and simulations? Classroom replaced with virtual worlds? Course oriented or learning oriented? Integrated with business systems? Integrated with communications systems (IM, Mail, Collaboration tools)? September 2008

In 2015, what will be the status of e-learning in companies?

More use of game and simulations?

Classroom replaced with virtual worlds?

Course oriented or learning oriented?

Integrated with business systems?

Integrated with communications systems (IM, Mail, Collaboration tools)?

Thank you [email_address] +47 90 58 99 62 September 2008