Commerce The buying and selling of goods, especially on a large scale. Commerce is done between businesses, individuals, countries, and so on.
E-Commerce What is E-Commerce? Doing business online, typically via the Web The use of the Internet and the web to transact business Digital enabled commercial transactions between and among organizations and individuals. It refers to business activities conducted using electronic data transmission via the Internet and the World Wide Web.
EC Definitions & Concepts Electronic Commerce (EC) is the process of buying, selling, or exchanging products, services, and information via computer networks EC defined from these perspectives Communications Business process Service Online Collaborations Community
Marketplaces vs. E-marketplaces A marketplace is a location where goods and services are exchanged. The traditional market square is a city square where traders set up stalls and buyers browse the merchandise. This kind of market is very old, and countless such markets are still in operation around the whole world. An e-marketplace is an electronic exchange where firms register as sellers or buyers to communicate and conduct business over the Internet.
Why eCommerce is changing the Way?Businesses Operate reduced costs lower product cycle times faster customer response improved service quality
Internet Technology and the DigitalFirm Round-the-clock service: Web sites available to consumers 24 hours a day Extended distribution channels: Outlets created for attracting customers who otherwise would not patronize Reduced transaction costs: Costs of searching for buyers, sellers, etc. reduced
.(EC Definitions & Concepts (cont Traditional commerce: all dimensions are physical Brick-and-mortar organizations Old-economy organizations (corporations) Perform all business off-line Sell physical products by means of physical agents
.(EC Definitions & Concepts (cont Pure EC: all dimensions are digital Pure online (virtual) organizations New-economy organization Sell products or services only online Partial EC: a mix of digital and physical dimensions Click-and-mortar organizations Conduct EC activities Do their primary business in the physical world
Classification of EC by theNature of the Transaction Business-to-business (B2B) : EC model in which all of the participants are businesses or other organizations Business-to-consumer (B2C): EC model in which businesses sell to individual shoppers Business-to-business-to-consumer (B2B2C): EC model in which a business provides some product or service to a client business; the client business maintains its own customers, to whom the product or service is provided
Classification of EC by the.(Nature of the Transaction (cont Consumer-to-business(C2B): individuals who use the Internet to sell products or services to organizations and /or seek sellers to bid on products or services they need Consumer-to-consumer (C2C) : consumers sell directly to other consumers