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Regulatory Challenges in Outsourcing & Managed Services Arief Hamdani Gunawan
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Core Business As of June 30, 2009 :
Penetration in Telco Industry As of June 30, 2009 :
Telco Industry - Environment Overview Highlights on Telco Industry in Indonesia :
Stakeholder Intentions Security Interoperability Sustainability Government Program Policy and Regulation Affordability QoS Consumer Government Industries / Operators Incentive Value to Every Consumers Interconnection
Regulatory Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ex – Post and Ex – Ante Competition Environment N G N Supply Side Demand Side Telecommunication Sector
Typical Architecture
Architecture 2014
From Vertical to Horizontal Today Single-service NW Servers Clients Backbone Network Access Access Tomorrow Multi-service NW/client-server Communication   Control Content Content Media Gateways  Media Gateways Access Core Network environments of user-oriented ubiquitous services ,[object Object],[object Object],Data/IP Networks PLMN PSTN/ISDN CATV Services Access Transport & Switching Networks
License Regime ,[object Object],[object Object],[object Object],Impact on policies and regulation Phone PSTN Internet IP-Net M-Ph Mobile Pol. A Reg. a Current Policy and Regulation Environment (Vertical) Pol. B Reg. b Pol. C Reg. c Resource-based Pol./Reg. Video NGN Voice Internet IP (Future Packet ?) Platform xDSL/Optic based Fixed/Mobile MM Pol.Y Reg.y Pol. X Reg. x New Policy and Regulation Environment (Horizontal) Service-based Pol./Reg.
Opportunities for Outsourcing and Managed Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Infrastructure (Resource Based) and Content (Service Based) Engineering Creativity Application and Services SLA and SLM Internet: 1995 to 2005 Anywhere: 2005 to 2015 Place Work and home Anytime and anywhere Device PC Any device Connectivity Narrowband NGN Broadband
Supply Side Technology sold to  customer Maintenance Services may be included Technology sold or leased to customer by partner Proactive Monitoring and Management from partner’s Network Operations Center (NOC) as outlined in Service Level Agreement  Technology sold or leased to customer by partner Long term contract including physical assets and human resources  Buying Managed Services Outsourcing Motivation: CAPEX, Risk Transfer, Efficient, Competency Demand Side Motivation for End User Services and Wholesale Services: User Requirement, Sustainability and Profitability
Closing Supply Side Demand Side Avoid Risk Efficient SLG Focus on Core Competency Service Sustainability Profitability SLG User Expectation
Thank You Arief Hamdani Gunawan [email_address]

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Regulatory Challenges in Outsourcing & Managed Services

  • 1. Regulatory Challenges in Outsourcing & Managed Services Arief Hamdani Gunawan
  • 2.
  • 3. The Core Business As of June 30, 2009 :
  • 4. Penetration in Telco Industry As of June 30, 2009 :
  • 5. Telco Industry - Environment Overview Highlights on Telco Industry in Indonesia :
  • 6. Stakeholder Intentions Security Interoperability Sustainability Government Program Policy and Regulation Affordability QoS Consumer Government Industries / Operators Incentive Value to Every Consumers Interconnection
  • 7.
  • 10.
  • 11.
  • 12.
  • 13. Supply Side Technology sold to customer Maintenance Services may be included Technology sold or leased to customer by partner Proactive Monitoring and Management from partner’s Network Operations Center (NOC) as outlined in Service Level Agreement Technology sold or leased to customer by partner Long term contract including physical assets and human resources Buying Managed Services Outsourcing Motivation: CAPEX, Risk Transfer, Efficient, Competency Demand Side Motivation for End User Services and Wholesale Services: User Requirement, Sustainability and Profitability
  • 14. Closing Supply Side Demand Side Avoid Risk Efficient SLG Focus on Core Competency Service Sustainability Profitability SLG User Expectation
  • 15. Thank You Arief Hamdani Gunawan [email_address]