Unified Communications w/Sametime Advanced, SharePoint & Unified Telephony

at the Speed of Business Jason Faszholz, Ixion Corporation West Region Software Sales Executive Unified Communications Strategy, Sametime Advanced, Integration Capabilities & Unified Telephony Collaborate Communicate &

IBM DELIVERED IBM BUSINESS PARTNER DELIVERED

Our Vision

… in a Lotus Sametime client

… in Lotus Notes

Introducing the IBM Lotus Sametime 8 Product Family Presence Awareness Encrypted IM with Rich text, Emoticons Integration with Microsoft Office, Lotus Notes and Microsoft Outlook Video, VoIP chat in the enterprise Telephony Integration File Transfer, Screen Capture Web Conferencing Mobile Clients Supported Public IM Federation Open Programming Model Persistent Chat Rooms Real-Time Community Collaboration Tools Instant Screen Share Location Services

Introducing the IBM Lotus Sametime 8 Product Family

IBM Sametime Unified Telephony Sametime Unified Telephony Alcatel- Lucent Planned availability Q1 2009

Everything you need as SaaS - Lotus Sametime Unyte Publishing Application Sharing Annotation Polling Recording Chat Audiocasting and more…..

Collaboration is the Key to UC

Finding an expert… 1

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Finding an expert .. 1 3 2

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Instant Share

Persistent Chat Rooms

Broadcast Chat

Instant Poll

Location Services

Location information stored on the Sametime Advanced server.

Last available information for offline users.

Previously identified geographic locations.

Partners/3 rd parties can leverage for location-aware plug-ins.

Partner audio/ video integration Enterprise PBX Audio / Video Conferencing server OR PBX integration via APIs/SPIs to Lotus Sametime

IBM Lotus Sametime Unified Telephony Heterogeneous PBX environments

Lotus Sametime Unified Telephony

Rich, Unified Communications and Collaboration experience

Lotus Sametime Unified Telephony brings a rich unified communication and collaboration experience to users, allowing them to seamlessly take advance of integrated voice, video, and telephony capabilities

Simplified integration into heterogeneous Communications Environments

Lotus Sametime Unified Telephony simplifies integrating voice, video, telephone and collaboration environments – particularly for companies with multiple PBX environments

Sametime Unified Telephony All UI depictions are not final and are subject to change

Click-to-call/click-to-conference

Embedded soft phone

Aggregated Telephony/IM presence

Automated incoming call management

Multiple PBX integration

Planned Roadmap for Lotus Sametime Family Lotus Sametime Entry/Standard 8.0 Lotus Sametime Unified Telephony Lotus Sametime Advanced 8.0 Lotus Sametime “Next” Subject to Change Lotus Sametime Entry/Std 8.0.1 Q1 2008 Q2 2008 Q3 2008 Q4 2008 Lotus Sametime Entry/Std 8.0.2 1H 2009 Lotus Sametime Advanced 8.0.1

Sametime 8.0.2 - Microsoft SharePoint Integration

Sametime “Next” - Major Themes

Enable more effective online meetings

Introduce Sametime Web browser access

Extend Sametime Communications Enabled Business Process integration

Simplify deployment & administration of Sametime

ALL PLANS SUBJECT TO CHANGE

Sametime Next online meetings

Increase usage

Access via Sametime (or Notes) clients or web browsers (zero download viewing)

Persistent meeting rooms (consistent meeting room URL)

Improved screen sharing and document sharing quality

Better out-of-the-box video quality (H.264 codec)

Easy record and playback of meeting content in a standard format

Calendar access from Lotus Notes and Microsoft Outlook

Improved meeting reliability

HTTP/HTTPS connectivity replaces T.120 (simplifies firewall/SSO)

Improved bandwidth efficiency/ tolerance

Built in meeting room failover

Better horizontal scalability (e.g: across geographies)

Open & extensible conferencing platform

Video conferencing partner interoperability (Polycom etc) via TCSPI enhancements

Componentized architecture (shares code/platform with ST Adv, SUT)

Partner video integration USER INTERFACE DESIGN AND FEATURES SUBJECT TO CHANGE

Calendar plugin The current meeting opens automatically, so he can see the details or join it from here

Sametime Web browser access

1 to1 chat

User Status

Location

Quick Find for contact list

Adding contacts and groups

Sending announcements

Contact List

Business cards

Rich text editing

Emoticons

N-way chat with invitation

Public IM chat via Sametime Gateway

Branding capability

Click to call via TCSPI

REST API’s

Where to start? UC 2 enabling business processes Major European Bank Add telephony to collaboration Enterprise wide UC Adoption Add collaboration to telephony

# 1 most used Enterprise IM solution – Osterman Research, August 2007 Surpassed 100 million entitled users 30% more customers in 2007 1 / 3 were Outlook/Exchange shops Product of the Year – UC Magazine “ IBM Leads Enterprise Instant Messaging with Robust Functionality and Market Presence” – The Forrester Wave™ Vendor Summary, Q4 2007 North American Unified Communications Global Excellence Award – Frost & Sullivan, 2007

Broad Eco-system: Over 400 Business Partners

IBM Offers a Holistic Approach for easy integration avoid rip-and-replace YOUR timeline flexibility YOUR choice of trusted vendors open platform Plan, deploy, manage Software, services, financing complete solution in collaboration, communications & SOA experience in business process knowledge

Questions?

Major Features of Lotus Sametime Unified Telephony

Click-to-call/click-to-conference

Allow users to make phone calls to others in a buddy list or other applications. While available through partner integration with Sametime Standard/Advanced, Lotus Sametime Unified Telephony enables this with many and multiple PBXs.

Embedded softphone

User will be able to make/receive/control calls from with their Lotus Sametime client, with a uniform experience across backend PBXs

Aggregated Telephony/IM presence

Users can see telephony attributes (such as whether someone is on the phone) within their Sametime presence information. While available through partner integration with Sametime Standard/Advanced, Lotus Sametime Unified Telephony enables this with many and multiple PBXs

Incoming call management

User can provide a single number and receive calls on a preferred device (phone, PC, mobile phone, etc.). The preferred device can be controlled by rules, user setting, or user alert.