AMG Systems and Premiere Global Services
2009 Collaboration Product Overview



                                      ©200...
Who is Premiere?

• Services Portfolio:
   –   Full suite of quality conferencing & data communications
       services
  ...
and AMG Systems Inc

• AMG Systems Inc-The Access Meeting Group was
  established in 2001 focusing on Premiere Global
  Se...
Premiere Conferencing & AMG Systems Inc

Vision
To be the highest quality
global provider of innovative
group communicatio...
Award-winning Technology
Growing Roster of Global Enterprises

Retail/          Financial
Hospitality      Services/Banking   Technology       Manu...
Award Winning
                                     Conferencing Customer Care

• Our support for your customers sets the s...
Unmatched Reliability
• Active bridges on standby for
 immediate increased capacity
• Redundant processors and
 controls i...
Conferencing Benefits


                   • Reduce expenses
                   • Decrease business travel
               ...
Conferencing Applications
      • Team Meetings
      • Training
      • Product Rollouts
      • Document Review
      • ...
Conferencing Services
Automated Audio Conferencing
        •   ReadyConference Plus Audio
        •   GlobalMeet Audio
Web...
ReadyConference Plus Audio

– ReadyConference® Plus
  • Automated audio conferencing:
     •   Available 24/7, up to 125 p...
Global Presence Utilizing VOIP Technology
• Offices in 24 countries and 62 cities
• VOIP technology in Europe and the Pac ...
Global Meet Welcome Kit
                                    Card - back

                                                 ...
GlobalMeet Audio

                                                                           Group 5
Group 1              ...
Web Conferencing
     WEB COLLABORATION – Integrated Audio & Web


                       •   Share application, PPT, docs...
Web Conferencing-Netspoke


•   Small to mid-size meetings (up to 125 participants)
•   Integrated audio
•   Easy, free se...
Web Conferencing- Webex
• Medium to large collaborative meeting or event
• Integrated ReadyConference audio
• Multi-media ...
Web Conferencing- Microsoft Live Mtg
• Any size collaboration meeting or event
   – Up to 1250 participants
   – Town Hall...
Web Conferencing-Adobe Connect
• Easy meeting entry - Adobe Flash technology
• Branded microsite
• Persistent URL – easy t...
What can Web Conferencing do for you?
• Cut travel costs
   – Meeting requiring travel:
        • 5 participants, 2 hour m...
More Effective Meetings
• People remember:
 – 20% of what they see
 – 25% of what they hear
 – 40% of what they see and he...
Operator Hosted Audio

– PremiereCall Connection (up to 30 participants)
   • The ideal solution for conferences that requ...
Online Conferencing Billing
Premiere Global Service’s conferencing division proud to offer a complete solution
that starts...
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Premiere And Amg Systems

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Premiere And Amg Systems

  1. 1. AMG Systems and Premiere Global Services 2009 Collaboration Product Overview ©2008 Premiere Global Services.
  2. 2. Who is Premiere? • Services Portfolio: – Full suite of quality conferencing & data communications services – One of the largest suites of web conferencing in the industry • Experience & Focus – 10 billion+ communications annually – e-mail, voice, SMS, fax and Fax2Mail – More than 17.4 million conferences conducted in 2007 • Global Reach: – Local presence in 24 countries, 62 cities – 20 data centers – 2700 employees • Market & Financial Strength: – $560 million in revenues – 50,000+ customers – 95% of the Fortune 500 ©2008 Premiere Global Services.
  3. 3. and AMG Systems Inc • AMG Systems Inc-The Access Meeting Group was established in 2001 focusing on Premiere Global Services audio and web meeting products • AMG Systems Inc. is one of the few Platinum agents for Premiere Global with close to $2 Million in annual revenue • Our network of agents lend local support and implementation • Being one of the largest agents for Premiere Global allows AMG Systems to offer very aggressive pricing on all audio and web products • Premiere Global has assigned to AMG Systems clients support people to help implement and train clients on all conferencing products • All training is done at NO CHARGE to the client ©2008 Premiere Global Services.
  4. 4. Premiere Conferencing & AMG Systems Inc Vision To be the highest quality global provider of innovative group communications solutions. Mission We are dedicated to being an integral and indispensable partner to our clients by consistently exceeding expectations.
  5. 5. Award-winning Technology
  6. 6. Growing Roster of Global Enterprises Retail/ Financial Hospitality Services/Banking Technology Manufacturing
  7. 7. Award Winning Conferencing Customer Care • Our support for your customers sets the standard in the industry. – Consistently ranks high in quarterly customer satisfaction ratings – Event specialists with average tenure of 3.6 years experience – Some of the highest paid operators in the industry – Ongoing training and specialized course for reservationists, event managers and operations – Customer service redundancy
  8. 8. Unmatched Reliability • Active bridges on standby for immediate increased capacity • Redundant processors and controls in the switches • Battery & diesel generator power backups • Operational center redundancy • Rapid development of product enhancements. • Independent network connections utilizing various carriers
  9. 9. Conferencing Benefits • Reduce expenses • Decrease business travel • Increase productivity • Maximize sales pursuits • Communicate globally • Collaborate real-time • Meet without Meeting
  10. 10. Conferencing Applications • Team Meetings • Training • Product Rollouts • Document Review • Investor Relations calls • Sales & Marketing seminars • Town Hall Meetings • Continuing Education • Sales Presentations & Demos • Focus Groups • HR Announcements • Virtual Events
  11. 11. Conferencing Services Automated Audio Conferencing • ReadyConference Plus Audio • GlobalMeet Audio Web Conferencing • ReadyConference Plus Web • Netspoke • ReadyCast (WebEx Meeting Center) • VisionCast Meeting (MS Live Meeting) • VisionCast Event (MS Live Meeting for Op Assist) • Adobe Acrobat • Streaming Audio and Video Operator Assisted Audio Conferencing • PremiereCall Connection • PremiereCall Auditorium • PremiereCall Event
  12. 12. ReadyConference Plus Audio – ReadyConference® Plus • Automated audio conferencing: • Available 24/7, up to 125 participants • Toll and Toll free dial in #s, Moderator & Participant Passcodes • *22 Reservationless recording, *95 Dial Out • Free “star” features, Moderator can control audio features via web • Welcome kit including wallet card • Moderator login for reporting, etc. • Post Conference Email Summary • *0 Operator Assistance
  13. 13. Global Presence Utilizing VOIP Technology • Offices in 24 countries and 62 cities • VOIP technology in Europe and the Pac Rim- Global Meet • Redundant U.S. operations centers in Kansas City and Colorado Springs. Canada United Kingdom Ireland Germany Kansas City France Japan Colorado Atlanta Hong Kong Springs Singapore Australia = Current Operations New Zealand
  14. 14. Global Meet Welcome Kit Card - back Phone Number Card - front Reference Debra Smith Client ID: 123456 Moderator Passcode: 1231232 Participant Passcode: 123123 US/Canada Toll Free: 800 123 0000 Global Meet Dial-in Numbers US Direct Dial: 719 123 0000 US/Canada Toll Free 1 800 123-0000 US Direct Dial 1 719 987-0000 London Local Access + 44 (0) 207 663 0000 Paris Local Access + 33 (0) 1 73 04 00 00 Frankfurt Local Access + 49 (0) 69 3 65 07 0000 Hong Kong Local Access + 852 3008 0000 Singapore Local Access + 65 6419 0000 Tokyo Local Access + 81 3 4455 0000 Sydney Local Access + 61 2 8207 0000
  15. 15. GlobalMeet Audio Group 5 Group 1 Group 3 Argentina – Intl Toll Free Americas Asia Pac Czech Republic – Intl Toll Free US Toll / Direct Dial Singapore Local Access Greece – Intl Toll Free US & Canada - Toll Free Hong Kong Local Access India – Intl Toll Free EMEA Japan, Tokyo Local Access Indonesia – Intl Toll Free France, Paris - Local Access Australia, Sydney Local Access Japan – Intl Toll Free Germany, Frankfurt - Local Access Latvia – Intl Toll Free UK, London - Local Access Group 4 Mexico – Intl Toll Free Australia – Intl Toll Free Norway – Intl Toll Free Austria - Intl Toll Free Portugal – Intl Toll Free Group 2 Belgium - Intl Toll Free Russia – Intl Toll Free EMEA Brazil - Intl Toll Free Slovenia – Intl Toll Free Austria, Vienna - Local Access Chile - Intl Toll Free Spain – Intl Toll Free Belgium, Brussels - Local Access Denmark – Intl Toll Free Sweden – Intl Toll Free Denmark, Copenhagen - Local Access France - Intl Toll Free Uruguay – Intl Toll Free Ireland, Dublin - Local Access Group 6 Germany – Intl Toll Free Italy, Milan - Local Access Bahamas – Intl Toll Free Hong Kong - Intl Toll Free Italy, Rome - Local Access China – Intl Toll Free Hungary - Intl Toll Free Italy, Turin - Local Access Colombia – Intl Toll Free Israel - Intl Toll Free Netherlands, Amsterdam - Local Access Costa Rica – Intl Toll Free Luxembourg – Intl Toll Free Spain, Barcelona - Local Access Dominican Republic – Intl Toll Free Malaysia - Intl Toll Free Spain, Madrid - Local Access Ecuador – Intl Toll Free Monaco - Intl Toll Free Spain, Valencia - Local Access Ireland – Intl Toll Free Netherlands - Intl Toll Free Sweden, Stockholm - Local Access Italy – Intl Toll Free New Zealand – Intl Toll Free Switzerland, Geneva - Local Access Lithuania – Intl Toll Free Poland - Intl Toll Free Switzerland, Zurich - Local Access Panama – Intl Toll Free Singapore - Intl Toll Free Philippines – Intl Toll Free Switzerland - Intl Toll Free South Africa – Intl Toll Free United Kingdom - Intl Toll Free Thailand – Intl Toll Free Trinidad & Tobago – Intl Toll Free Venezuela – Intl Toll Free (TBD)
  16. 16. Web Conferencing WEB COLLABORATION – Integrated Audio & Web • Share application, PPT, docs, web • File share • Video (webcam) • Whiteboard • Chat • Polling • Q&A • Multiple Presenters • Recording • Registration
  17. 17. Web Conferencing-Netspoke • Small to mid-size meetings (up to 125 participants) • Integrated audio • Easy, free self-branding • Conferencing hub • Content library for storage and re-use • Custom invites, evaluations and quiz templates • Live on-line help • Multi-point video • Excellent flat rate audio & Netspoke pricing plans available • Cost-effective web solution
  18. 18. Web Conferencing- Webex • Medium to large collaborative meeting or event • Integrated ReadyConference audio • Multi-media rich content & high resolution graphics – video, flash, graphics • Live, multi-point video up to 4 • Outlook integration • Mac friendly • Comprehensive suite offering, Meeting Center, Training Center, Event Center, Sales Center, Support Center • Per minute, named hosts, or seat license pricing, stand-alone Meeting Center or Enterprise Edition
  19. 19. Web Conferencing- Microsoft Live Mtg • Any size collaboration meeting or event – Up to 1250 participants – Town Hall, training, investor relations • Use with ReadyConference or PremiereCall Auditorium/Event • Easy record and playback • Drag & drop content • Excellent registration piece • Per minute or Named Host Pricing
  20. 20. Web Conferencing-Adobe Connect • Easy meeting entry - Adobe Flash technology • Branded microsite • Persistent URL – easy to remember per meetings • Integrated ReadyConference Audio – includes audio controls like mute/un-mute and active talker • Good quality multi-point video • Record/Archive • Highly customizable interface • Hosted or premise-based or annual license
  21. 21. What can Web Conferencing do for you? • Cut travel costs – Meeting requiring travel: • 5 participants, 2 hour meeting + 1 day away from office = $3750 – Meeting conducted with ReadyCast: • 5 participants, 2 hour meeting, no travel = $126 – Savings = $3624 or 97% • Save time • Make meetings more interactive • Increase retention and effectiveness of materials covered • Improve productivity and increase decision making speed • Build stronger relationships with dealers, customers and vendors “A leading San Francisco professional services company cut executive travel costs by over 20%, while at the same time recognizing a 50% improvement in both internal and external communications.”
  22. 22. More Effective Meetings • People remember: – 20% of what they see – 25% of what they hear – 40% of what they see and hear – 75% of what they see, hear and do “When presenters use visual aids in their presentations, they are twice as likely to achieve their audience objectives, than speakers who do not use visual aids.” -- Decker Communications
  23. 23. Operator Hosted Audio – PremiereCall Connection (up to 30 participants) • The ideal solution for conferences that require the sophistication and personal attention of a live operator. – PremiereCall Auditorium* (40 to 2,000 participants) • PremiereCall Auditorium combines the convenience of instant participant entry with the assurance of dedicated operator assistance. – PremiereCall Event* (10 to 1,000s of participants) • For high profile or large-scale meetings, this innovative solution provides a full suite of customized professional services, including a dedicated operator and Event Manager. **Enhanced Services also available with above services: recording, transcription, translation, etc.
  24. 24. Online Conferencing Billing Premiere Global Service’s conferencing division proud to offer a complete solution that starts with billing, and continues with many other benefits not readily available from other telecom companies. – Interactive Invoice • View one billing cycle or select online reports with up to 18 months of data (choose a date range) • Drill Down Detail in Layers – Account Summary, Moderator Summary, Call Summary, Participant Summary • Data Sorting – quickly find the information you need • Data Filtering – run reports for a sub-set of the total • Data Export – download more detail into Excel (CSV file) • Reporting for self-reliant End Users – without giving them access to data of other users – Immediate Access to paper invoice (PDF) – Pay an Invoice Online – One Global Platform for conferencing invoicing
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