ISCRAM 2013: Community-based Comprehensive Recovery Closing collaboration gaps in urban disaster recovery


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Author: Martijn Neef, Kees van Dongen, Marijn Rijken
TNO Innovation for Life
The Netherlands

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  • Effective disaster management is driven by the ability to form the right type of collaborations between communities at the right time, in the right form, and with properly articulated intentions and mutual understanding of capabilities and constraints.
  • ISCRAM 2013: Community-based Comprehensive Recovery Closing collaboration gaps in urban disaster recovery

    1. 1. Community-based Comprehensive Recovery: Closing collaboration gaps in urban disaster recovery Martijn Neef, Kees van Dongen, Marijn Rijken TNO Innovation for Life The Netherlands 10th International Conference on Information Systems for Crisis Response and Management, 12-15 May 2013 Baden-Baden, Germany.
    2. 2. 2 Community-based Comprehensive Recovery: Closing collaboration gaps in urban disaster recovery Urban disaster recovery Collaboration gaps Innovation pathways
    3. 3. Bring an urban area back into a stable, self-sustainable state many communities, many functions many interdependencies within and surrounding the area 3 Urban disaster recovery • restoration of infrastructures • property reconstruction • institutional recovery • economic recovery • social and cultural recovery
    4. 4. Sustainable communities (after Mileti, 1999): a solid social foundation that provides for cultural diversity, health and social needs for its members, a healthy and diverse ecological system that provides life-sustaining functions and resources a healthy and diverse economy that provides long-term security to its members 4 Urban disaster recovery Urban disaster recovery requires in-depth knowledge of the social and infrastructural fabric of the affected society, and a clear planning towards a self-sustaining state what is sustainable to you? what is enough knowledge? what is a good enough plan?
    5. 5. Communities Disaster response and recovery is by default a community-effort professional communities, social communities, informal communities sustained communities, temporary communities … 5 community community community communitycommunity
    6. 6. affected supporting Most challenges in disaster management can be brought back to dealing with collaboration gaps a disparity between the actual and the optimal collaboration between mission-critical parties 6 local regional national international poor communication or collaboration ill-suited technologies lack of mutual understanding interfering work practices lack of contextual knowledge influence of the environment different views on the situation Collaboration gaps
    7. 7. .. between professional communities .. between local and regional, national and international communities .. between affected communities and professional communities .. between volunteer communities and professional communities .. between parties involved in the early phases of recovery and the later phases of recovery .. between national & regional agencies and individuals in the affected area gaps, gaps, gaps… gaps everywhere! 7 Collaboration gaps
    8. 8. OCHA Policy and Studies Series - Humanitarianism in the Network Age (2013) In rich and poor countries, people are connecting through technology at an accelerating pace. … Some see great opportunities; many face uncertainty. But everyone agrees that technology has changed how people interact and how power is distributed. This report explores how new ways of interacting are bringing people in need closer to people who can help. It responds to the changing needs and practices of communities, volunteers and frontline responders. It tells the story of agencies listening to their demands for change and responding creatively. .. Its conclusions suggest a fundamental shift in power from capitals and headquarters to the people aid agencies aim to assist. For some, this is an unsettling prospect. It calls for more diverse and bottom-up forms of decision-making—something that most Governments and humanitarian organizations were not designed for. 8 Collaboration gaps
    9. 9. Two innovation pathways to close the gaps: improve community-wide collaboration building a comprehensive approach in needs-assessment and recovery planning. Different, but synergetic! 9 Innovation pathways
    10. 10. Pathway: improve collaboration building Develop methods and technologies to facilitate community-wide collaboration building 10 goals: • strengthen collaborations • increase community awareness • facilitate formal or informal collaborations methods: • collaboration shaping methods • collaborative work approaches • intra-community information exchange • information management technologies
    11. 11. Pathway: stimulate a comprehensive approach Develop methods and technologies that help to create a comprehensive view of the environment at hand 11 goal: • understand the area from different viewpoints: social, physical, economical, infrastructural, organisational • understand the original situation, the current situation, and the various evolution scenarios methods: • systematic exploration of target environments • joint sensemaking processes • scenario-analysis and risk assessment methods • information analysis and visualisation tools
    12. 12. 12 Community Based Comprehensive Recovery A collaborative workspace in support of common needs assessment in humanitarian recovery operations
    13. 13. 13 1 april 2013 – 31 march 2016
    14. 14. COBACORE goals Support disaster recovery efforts via an environment that: facilitates wide collaboration-building and needs assessment. makes it easier for stakeholder parties to get to know each other and share information from different perspectives, jointly work towards an acceptable and clear disaster recovery plan 14 affected community supporting environment needs observations & knowledge capacities needs observations & knowledge capacities virtual professional local media
    15. 15. 15
    16. 16. The COBACORE project Complement existing approaches and instruments Needs assessment frameworks in use by NGO’s Crouwsourcing applications under development Proven practices and community-initiatives Enhance accountability in disaster recovery Show how resources are being used to solve needs Track how indiviual needs are met Co-creation and participatory project In collaboration with humanitarian and governmental organisations Large-scale experiment on the Dutch-German border (mid-2015) 16
    17. 17. Thank you for your attention! Martijn Neef Networked Organizations Group TNO Innovation for Life The Hague, The Netherlands e-mail: 17