Presentation given by Catherine Ryan, Collections Support Librarian, and Joe Nankivell, Senior Library Assistant (Acquisitions), from UCD Library to the ANLTC seminar "Collection Management in CONUL Libraries - Sharing Experiences", held on 21 November at Royal College of Surgeons in Ireland (RCSI), Dublin, Ireland.
Improving Module Support for Academics and Students in UCD
1. Leabharlann UCD
An Coláiste Ollscoile, Baile
Átha Cliath,
Belfield, Baile Átha Cliath 4,
Eire
UCD Library
University College Dublin,
Belfield, Dublin 4, Ireland
Improving module support for
academics and students in UCD.
Joe Nankivell, Senior Library Assistant (Acquisitions)
Catherine Ryan, Collections Support Librarian
3. Acquisitions has changed…
Internal processes improved over years due to:
• Structural changes (new roles necessitated doing
more with less).
• Improved LMS.
• Money to spend!
Total procedure revamp in 2012.
> 3 steps from request to order.
Total efficiency achieved… right?
4. But… there’s still a problem
• Less than 15% of active modules supported.
• Student requirements not always being met.
• Poor engagement from academics due to
communications / timing of processes.
Enter…
UCD
Agile
5. UCD Agile
• Focus on process
improvement
• Data-driven
• Collaborative
6. New Reading List Process
• Make it easier for academics by simplifying the
book request process
• Allow academics to track how many books are
available to support their modules
• Improve communications between UCD Library
and academic staff
• Assist decision-making with Collection Services
by providing additional contextual information
12. Email communications – with built-in
order tracking
• Autotext here for
speed and
consistency.
• Reassuring
message /
managing
expectations.
• Link to catalogue:
gives current live
status of title
- on order
- received
- in processing
- check shelves
13. Finalising order: two last steps
Module code goes in bibliographic
record
Bib no. copied to build permalink
(Sierra Macros reduce this to three keystrokes)
Copy module code from order and shift across to Bib record:
%CTRL+c%%CTRL+SHIFT+e%%CTRL+i%
Insert module code into new 996 field:
y%HOME%%SHIFT+RIGHT%%SHIFT+RIGHT%%SHIFT+RIGHT%996%
TAB%%CTRL+v%%ALT+o%%CTRL+s%
Navigate to Bib ID and copy relevant section:
%CTRL+HOME%%SHIFT+TAB%%SHIFT+TAB%%HOME%
%CTRL+SHIFT+RIGHT%%SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT%
%SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT%%CTRL+c%
20. Feedback
“Your book purchasing team is top notch, really
helped me plan for the semester”
“I am delighted with the proactive/positive action
from the Library and am finding it very supportive
for the coming teaching semester plans.”
“This is a fantastic process! I really welcome it, it
makes book ordering significantly simpler and
easier.
“If this is what UCD Agile can do with partnerships,
then more please – across UCD!”
21. Future Developments
• Refining and improving the form, spreadsheet
• Book usage information for each module.
• Automatic notification that a book has arrived in
the library.
• Complete book reading list for modules?
22. Leabharlann UCD
An Coláiste Ollscoile, Baile
Átha Cliath,
Belfield, Baile Átha Cliath 4,
Eire
UCD Library
University College Dublin,
Belfield, Dublin 4, Ireland
Thank you!