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IN
WINyou can’t
if you’re not
Working with UCD
Student Digital Ambassadors
CONUL
Annual
Conference
2016
Athlone
Josh Clark...
collaboration
WIN WIN
student engagement
good publicity
user perspective
first hand experience
end product
self promotion
3
projects
2
weeks
library projects
create a
video to use
for library
orientation
2 x months
2 x students
8 x hours
contribute to
library soc...
it’s a bit of
a gamble
library
orientation
video
https://www.youtube.com/watch?v=RZe92VqxuXM
focus
group
candid views and constructive criticism
valuable qualitative
(written and oral)
feedback
a broad mix of studen...
social media
project
3 tweets
(minimum) per week
for a month
3 posts
(minimum) per
week for a month
...& 3 blog posts
excerpts
I started off the year hating the library...
At first I was terrified of going to the library
to study.
Moral of ...
questions, questions...
overall
quality of
service?
how do you use
the library?* your study habits?
*do you use it at all?...
in hindsight...
would plan more
take a more holistic approach
is social media the way to go?
Needs a clear end product?
ne...
ambassador feedback
provide more direction
invite ambassadors to
library events
timing is everything!
“I really enjoyed ta...
Would we
do it again Yes
but…...
may need to be
an in-house
production
no guarantees
of success
overheads volunteers
josh clark
outreach librarian
@jclark923
james molloy
college liaison librarian
@jpjmolloy
UCD Library
(all original photo...
You Can't Win If You're Not In: working with UCD Student Digital Ambassadors
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You Can't Win If You're Not In: working with UCD Student Digital Ambassadors

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Presentation given by Josh Clark, Outreach Librarian, and James Molloy, Liaison Librarian, UCD Library, at CONUL Conference, Athlone, Ireland on June 2nd, 2016.

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You Can't Win If You're Not In: working with UCD Student Digital Ambassadors

  1. 1. IN WINyou can’t if you’re not Working with UCD Student Digital Ambassadors CONUL Annual Conference 2016 Athlone Josh Clark @jclark923 James Molloy @jpjmolloy UCD Library
  2. 2. collaboration
  3. 3. WIN WIN student engagement good publicity user perspective first hand experience end product self promotion
  4. 4. 3 projects 2 weeks
  5. 5. library projects create a video to use for library orientation 2 x months 2 x students 8 x hours contribute to library social media 2 x months 2 x students 6 x hours library digital resources focus group 1 x week 9 x students 2 x hours (each)
  6. 6. it’s a bit of a gamble
  7. 7. library orientation video
  8. 8. https://www.youtube.com/watch?v=RZe92VqxuXM
  9. 9. focus group candid views and constructive criticism valuable qualitative (written and oral) feedback a broad mix of students and disciplines visibility layout/design relevancy
  10. 10. social media project
  11. 11. 3 tweets (minimum) per week for a month
  12. 12. 3 posts (minimum) per week for a month
  13. 13. ...& 3 blog posts
  14. 14. excerpts I started off the year hating the library... At first I was terrified of going to the library to study. Moral of the story, do the library tour! My first book hunt in the library did not go well at all. Yes, I got lost in the library ...the mystical wonderland that is JSTOR. Thank god for the free access. the library is one of the hearts of UCD, and it’s time we showed it some love.
  15. 15. questions, questions... overall quality of service? how do you use the library?* your study habits? *do you use it at all? a favourite resource or facility?pet peeves? suggestions based on experience?
  16. 16. in hindsight... would plan more take a more holistic approach is social media the way to go? Needs a clear end product? need clear aims & objectives - e.g., Instagram challenge?
  17. 17. ambassador feedback provide more direction invite ambassadors to library events timing is everything! “I really enjoyed taking part in this initiative. Having never used Twitter before the library has convinced me to get one and I'm definitely hoping to blog more in the future.”
  18. 18. Would we do it again Yes but…...
  19. 19. may need to be an in-house production no guarantees of success overheads volunteers
  20. 20. josh clark outreach librarian @jclark923 james molloy college liaison librarian @jpjmolloy UCD Library (all original photos by the authors)

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