SlideShare a Scribd company logo
1 of 53
1
STRATEGIC TALENT
MANAGEMENT
WHAT IS TALENT MANAGEMENT?
Talent Management is about identifying, attracting, integrating,
developing, motivating and retaining key people across the
whole of the business, not just the ‘elite few’ decision-makers,
as is so commonly the case.
TM introduced by Mc Kinsey consultants, late 1990’s
2
Why Organizations Need Talent
Development?
3
• To compete effectively in a complex and dynamic
environment to achieve sustainable growth
• To develop leaders for tomorrow from within an organization
• To maximize employee performance as a unique source of
competitive advantage
• To empower employees:
Cut down on high turnover rates
Reduce the cost of constantly hiring new people to train
TALENT MANAGEMENT FRAMEWORK
4
THE FOUR PILLARS OF TALENT MANAGEMENT
5
Talent Metrics
• Segmented turnover data
• Readiness levels for key positions
• Segmented engagement levels
• Number of strategic/critical jobs unfilled
• Percentage of inside vs. outside hires for
leadership and critical jobs
Contributing Measures
• Quality of incoming candidates
• Quality of hire
• Segmented turnover within first two years
• Time to proficiency in new job
• Depth of talent pools for key and feeder
positions
• Number of people promoted outside of
department
• Percentage of first choice hires accepting
COMPETENCY BASED HRM
10
Individual Performance Element
12
13
CBHRM Career Planning
15
Career Planning Flow
16
TALENT PLANNING &
DEPLOYMENT
KEY POSITION MAPPING
19
20
What is a critical skill?
• A critical skill is one that, if not present, results
in a task not being completed satisfactorily, if
at all.
• The lack of a critical skill causes problems, but
the possession of it allows work to continue.
21
Analysis and data collection
• Develop job profiles and identify critical skills
needed for the job role
• Conduct an inventory of current skills
• Identify employees’ competencies and skill
levels
TALENT ACQUISTITION
Talent Acquisition Operational Workflow
Requisition Process
Sourcing
Application Process
Screening and Interviewing
Employment Offers Notification of
Non-selection
Diference Between Recruitment &
Talent Acquisition
• The easy part of the answer is to define
“recruiting”. It is nothing more than filling
open positions. It is an entirely tactical event.
• Strategic Talent Acquisition takes a long-term
view of not only filling positions today, but
using the candidates that come out of a
recruiting campaign as a means to fill similar
positions in the future.
24
In-source vs Outsource
25
Acquisition Workflow
1. Requisition process.
2. Sourcing.
3. Application process.
4. Screening and interviewing.
5. Acquisition.
6. Employment offers.
PERFORMANCE MANAGEMENT
ELEMENTS OF PERFORMANCE
MANAGEMENT
• Reliable measures
• Clear goals
• Performance monitoring
• Rewards and recognition
• Initiatives and corrective actions
28
PERFORMANCE MANAGEMENT
PROCESSES
IDENTIFYING AND ASSESSING
HIGH- POTENTIAL TALENT
Defining High Potential Talent
• high-potential employee is one who has been
identified as having the potential, ability, and
aspiration to hold successive leadership
positions in an organization
31
Identify High Potentials
• Step 1: Plan for the future.
• Step 2: Define high-potential criteria
• Step 3: Make the high-potential criteria
measureable.
• Step 4: Identify high-potential candidates.
32
Identify High Potentials
Charles Darwin
Janis Joplin
Stanley Kubrick
Gene Siskel
Thomas Jefferson
Albert Einstein
Louis Pasteur
Henry Ford
John Kennedy
Natalie Wood
Marie Curie
Helen Keller
Mary Cassatt
Neil Armstrong
James Dean
Bruce Lee
Marilyn Monroe
Katie Couric
Johnny Carson
Charlie Chaplin
Winston Churchill
Napoleon Bonaparte
Past Performance
GrowthPotential
34
ASSESSMENT TOOLKIT TO IDENTIFY HIGH
POTENTIAL EMPLOYEE
How can organizations assess existing staff to track high potentials
and ensure new hires meet the future needs of the business?
Assessment:
• Online Psychometric Assessments
• Leadership/Management Assessment Batteries
• Assessment and Development Centers
• 360 degree feedback surveys and business assessments
• Competency model profiling, behavioral based interviews,
multi-rater assessment tools
LEADERSHIP DEVELOPMENT
PROGRAM
Leadership Development Program
The Leadership Development Program (LDP)® develops
leaders who are capable of bridging levels and
functions in the organisation, leading other
managers and turning strategy into action.
LEADERSHIP COMPETENCY MODEL
Implementation Leadership
Development Program
MENTORING AND COACHING FOR
DEVELOPMENT
MENTORING
The knowledge, advice, and resources a mentor shares depend
on the format and goals of a specific mentoring relationship.
A mentor may share with a mentee (or protege) information
about his or her own career path, as well as provide guidance,
motivation, emotional support, and role modeling
40
COACHING
Coaching is training or development in which a
person called a coach supports a learner in
achieving a specific personal or professional
goal.
41
SUCCESSION PLANNING
42
Assessment of
Key Positions Identification of
Key Talent
Assessment of
Key Talent
Generation of
Development Plans
Development
Monitoring & Review
Key
Elements
Succession Planning Process
Elements of an Effective Succession
Management Process*
1.
Individual
Career
Planning and
Development
2.
Succession
Planning
Analyses
3.
Group
Discussion
and Review
RETENTION STRATEGY
45
46
Employee retention, a set of actions
designed to keep good employees
once they have been hired.
The Reality Of "Managing Expectations" Revolves
Around 3 Simple Principles:
1. Managers communicate their expectations
consciously and unconsciously.
2. Employees consciously and unconsciously
understand these expectations.
3. Employees perform in ways that are
consistent with their manager's expectations.
47
DEVELOPING RETENTION PLANNING
48
STAGES OF RETENTION STRATEGY
KEEPING IS CHEAPER THAN REPLACING
• Direct Costs of Replacement
• Paperwork/Time Exit Interview
• Recruiting Replacement
• Interview/Select New Employee
• On boarding New Employee
• Training New Employee
• Depending on the complexity of the job, this process can
take at least 3-6 months in most cases.
TOP 10 LOW & NO CO$T EMPLOYEE RETENTION
1. Hire the Right Person
2. Open & Effective Communication
3. Clear Expectations
4. Outstanding Feedback & Recognition
5. Treat People with Respect
6. Share Training Responsibility
7. Have Fun
8. Promote Work/Life Balance
9. Demonstrate Corporate Social Responsibility
10. Utilize Connection & Exit interviews
THANK YOU
53

More Related Content

What's hot

Succession And Career Planning Powerpoint Presentation Slides
Succession And Career Planning Powerpoint Presentation SlidesSuccession And Career Planning Powerpoint Presentation Slides
Succession And Career Planning Powerpoint Presentation SlidesSlideTeam
 
Succession planning
Succession planningSuccession planning
Succession planningmayakurian
 
Putting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentPutting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentThe HR Observer
 
Talent - final presentation
Talent  - final presentationTalent  - final presentation
Talent - final presentationvidurastogi
 
Aligning talent management and strategy
Aligning talent management and strategyAligning talent management and strategy
Aligning talent management and strategyElijah Ezendu
 
Agile recruiting: Optimizing your Talent Acquisition Operating Model
Agile recruiting: Optimizing your Talent Acquisition Operating ModelAgile recruiting: Optimizing your Talent Acquisition Operating Model
Agile recruiting: Optimizing your Talent Acquisition Operating ModelBeamery
 
Workshop on talent management
Workshop on talent managementWorkshop on talent management
Workshop on talent managementNandu Warrier
 
PowerPoint Talent Acquisition
PowerPoint Talent AcquisitionPowerPoint Talent Acquisition
PowerPoint Talent AcquisitionMarco Stevens
 
Talent Acquisition Strategy
Talent Acquisition StrategyTalent Acquisition Strategy
Talent Acquisition StrategyMartinmcdermott
 
21st Century Talent Management: Imperatives for 2014 and 2015
21st Century Talent Management: Imperatives for 2014 and 201521st Century Talent Management: Imperatives for 2014 and 2015
21st Century Talent Management: Imperatives for 2014 and 2015Josh Bersin
 
Accelerating Leadership Development
Accelerating Leadership DevelopmentAccelerating Leadership Development
Accelerating Leadership DevelopmentJP Elliott, PhD
 
Talent Management and Succession Planning Models
Talent Management and Succession Planning ModelsTalent Management and Succession Planning Models
Talent Management and Succession Planning Modelsjohncaspole
 
Align HR Strategy With Business Strategy
Align HR Strategy With  Business StrategyAlign HR Strategy With  Business Strategy
Align HR Strategy With Business StrategySherin El-Rashied
 
HR Business Partner: Roles and Responsibilities
HR Business Partner: Roles and ResponsibilitiesHR Business Partner: Roles and Responsibilities
HR Business Partner: Roles and ResponsibilitiesCreativeHRM
 
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013Sabena Aerospace
 

What's hot (20)

Succession And Career Planning Powerpoint Presentation Slides
Succession And Career Planning Powerpoint Presentation SlidesSuccession And Career Planning Powerpoint Presentation Slides
Succession And Career Planning Powerpoint Presentation Slides
 
Talent management
Talent managementTalent management
Talent management
 
Talent management
Talent managementTalent management
Talent management
 
Succession planning
Succession planningSuccession planning
Succession planning
 
Putting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentPutting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and Development
 
Talent - final presentation
Talent  - final presentationTalent  - final presentation
Talent - final presentation
 
Aligning talent management and strategy
Aligning talent management and strategyAligning talent management and strategy
Aligning talent management and strategy
 
Agile recruiting: Optimizing your Talent Acquisition Operating Model
Agile recruiting: Optimizing your Talent Acquisition Operating ModelAgile recruiting: Optimizing your Talent Acquisition Operating Model
Agile recruiting: Optimizing your Talent Acquisition Operating Model
 
TALENT REVIEW
TALENT REVIEWTALENT REVIEW
TALENT REVIEW
 
Workshop on talent management
Workshop on talent managementWorkshop on talent management
Workshop on talent management
 
PowerPoint Talent Acquisition
PowerPoint Talent AcquisitionPowerPoint Talent Acquisition
PowerPoint Talent Acquisition
 
Talent Acquisition Strategy
Talent Acquisition StrategyTalent Acquisition Strategy
Talent Acquisition Strategy
 
21st Century Talent Management: Imperatives for 2014 and 2015
21st Century Talent Management: Imperatives for 2014 and 201521st Century Talent Management: Imperatives for 2014 and 2015
21st Century Talent Management: Imperatives for 2014 and 2015
 
Ten Templates for Talent Management
Ten Templates for Talent ManagementTen Templates for Talent Management
Ten Templates for Talent Management
 
Accelerating Leadership Development
Accelerating Leadership DevelopmentAccelerating Leadership Development
Accelerating Leadership Development
 
Talent Management and Succession Planning Models
Talent Management and Succession Planning ModelsTalent Management and Succession Planning Models
Talent Management and Succession Planning Models
 
Align HR Strategy With Business Strategy
Align HR Strategy With  Business StrategyAlign HR Strategy With  Business Strategy
Align HR Strategy With Business Strategy
 
The Future of Talent Development
The Future of Talent DevelopmentThe Future of Talent Development
The Future of Talent Development
 
HR Business Partner: Roles and Responsibilities
HR Business Partner: Roles and ResponsibilitiesHR Business Partner: Roles and Responsibilities
HR Business Partner: Roles and Responsibilities
 
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013
HR Transformation-HR Business Partnering - Services HRBP-Consulting 03 2013
 

Similar to HOS Talent management presentation

Talent Management (HRM) by Abdul Muneeb Khan
Talent Management (HRM) by Abdul Muneeb KhanTalent Management (HRM) by Abdul Muneeb Khan
Talent Management (HRM) by Abdul Muneeb KhanMuneebKhan156
 
1. strategic talent management
1. strategic talent management1. strategic talent management
1. strategic talent managementBima Hermastho
 
Recruitment and Selection
Recruitment and SelectionRecruitment and Selection
Recruitment and SelectionFarhana Zaheer
 
Talent management November 2014
Talent management November 2014Talent management November 2014
Talent management November 2014Timothy Holden
 
Performance Management or Talent Management?
Performance Management or Talent Management?Performance Management or Talent Management?
Performance Management or Talent Management?Acorn
 
LeadershipSuccionManagment
LeadershipSuccionManagmentLeadershipSuccionManagment
LeadershipSuccionManagmentPaul Boston
 
Coaching,Career and Talent Management
Coaching,Career and Talent ManagementCoaching,Career and Talent Management
Coaching,Career and Talent Managementvishakjohn
 
Talent sourcing and acquisition
Talent sourcing and acquisitionTalent sourcing and acquisition
Talent sourcing and acquisitionReshma Ramesh
 
Talent management and how to develop skills &
Talent management and how to develop skills &Talent management and how to develop skills &
Talent management and how to develop skills &Nyein Chan Aung
 
Human resource management
Human resource managementHuman resource management
Human resource managementMohammedFadal
 
Succession planning model
Succession planning modelSuccession planning model
Succession planning modelJames Baker
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulAtifaArbar
 
Ere webex retention and growth july 22 2010
Ere webex retention and growth july 22 2010Ere webex retention and growth july 22 2010
Ere webex retention and growth july 22 2010Andrew Sutherland
 
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...Ayya Nadar Janaki Ammal College, Sivakasi
 

Similar to HOS Talent management presentation (20)

Talent Management (HRM) by Abdul Muneeb Khan
Talent Management (HRM) by Abdul Muneeb KhanTalent Management (HRM) by Abdul Muneeb Khan
Talent Management (HRM) by Abdul Muneeb Khan
 
Succession management
Succession managementSuccession management
Succession management
 
Talentmanagement
TalentmanagementTalentmanagement
Talentmanagement
 
Talent management
Talent managementTalent management
Talent management
 
1. strategic talent management
1. strategic talent management1. strategic talent management
1. strategic talent management
 
Recruitment and Selection
Recruitment and SelectionRecruitment and Selection
Recruitment and Selection
 
Succession Planning.pptx
Succession Planning.pptxSuccession Planning.pptx
Succession Planning.pptx
 
Talent management November 2014
Talent management November 2014Talent management November 2014
Talent management November 2014
 
Performance Management or Talent Management?
Performance Management or Talent Management?Performance Management or Talent Management?
Performance Management or Talent Management?
 
LeadershipSuccionManagment
LeadershipSuccionManagmentLeadershipSuccionManagment
LeadershipSuccionManagment
 
Coaching,Career and Talent Management
Coaching,Career and Talent ManagementCoaching,Career and Talent Management
Coaching,Career and Talent Management
 
Talent sourcing and acquisition
Talent sourcing and acquisitionTalent sourcing and acquisition
Talent sourcing and acquisition
 
Talent management and how to develop skills &
Talent management and how to develop skills &Talent management and how to develop skills &
Talent management and how to develop skills &
 
Human resource management
Human resource managementHuman resource management
Human resource management
 
Succession planning model
Succession planning modelSuccession planning model
Succession planning model
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem useful
 
Ere webex retention and growth july 22 2010
Ere webex retention and growth july 22 2010Ere webex retention and growth july 22 2010
Ere webex retention and growth july 22 2010
 
Human Resource Management
Human Resource ManagementHuman Resource Management
Human Resource Management
 
Staffing
StaffingStaffing
Staffing
 
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
 

More from Erdo Deshiant Garnaby

More from Erdo Deshiant Garnaby (15)

Hackers Cracker Network Intruder
Hackers Cracker Network IntruderHackers Cracker Network Intruder
Hackers Cracker Network Intruder
 
Computer Security Hacking
Computer Security HackingComputer Security Hacking
Computer Security Hacking
 
Org Design
Org DesignOrg Design
Org Design
 
Unit+nine+ +additional+topics+and+resources
Unit+nine+ +additional+topics+and+resourcesUnit+nine+ +additional+topics+and+resources
Unit+nine+ +additional+topics+and+resources
 
Unit+seven+ +introduction+to+linux+and+ubuntu
Unit+seven+ +introduction+to+linux+and+ubuntuUnit+seven+ +introduction+to+linux+and+ubuntu
Unit+seven+ +introduction+to+linux+and+ubuntu
 
Unit+eight+ +ubuntu+security
Unit+eight+ +ubuntu+securityUnit+eight+ +ubuntu+security
Unit+eight+ +ubuntu+security
 
Unit+six+ +windows+file+protections+and+monitoring
Unit+six+ +windows+file+protections+and+monitoringUnit+six+ +windows+file+protections+and+monitoring
Unit+six+ +windows+file+protections+and+monitoring
 
microsoft+windows+security
microsoft+windows+securitymicrosoft+windows+security
microsoft+windows+security
 
Unit+three+ +computer+basics+and+virtual+machines
Unit+three+ +computer+basics+and+virtual+machinesUnit+three+ +computer+basics+and+virtual+machines
Unit+three+ +computer+basics+and+virtual+machines
 
Unit+eight+ +ubuntu+security
Unit+eight+ +ubuntu+securityUnit+eight+ +ubuntu+security
Unit+eight+ +ubuntu+security
 
Unit+two+ +cyber+ethics+and+online+safety
Unit+two+ +cyber+ethics+and+online+safetyUnit+two+ +cyber+ethics+and+online+safety
Unit+two+ +cyber+ethics+and+online+safety
 
Unit+seven+ +introduction+to+linux+and+ubuntu
Unit+seven+ +introduction+to+linux+and+ubuntuUnit+seven+ +introduction+to+linux+and+ubuntu
Unit+seven+ +introduction+to+linux+and+ubuntu
 
Unit+four+ +principles+of+cybersecurity
Unit+four+ +principles+of+cybersecurityUnit+four+ +principles+of+cybersecurity
Unit+four+ +principles+of+cybersecurity
 
introduction to cyber patriot and cyber security
introduction to cyber patriot and cyber securityintroduction to cyber patriot and cyber security
introduction to cyber patriot and cyber security
 
Cyber Ethics
Cyber EthicsCyber Ethics
Cyber Ethics
 

HOS Talent management presentation

  • 2. WHAT IS TALENT MANAGEMENT? Talent Management is about identifying, attracting, integrating, developing, motivating and retaining key people across the whole of the business, not just the ‘elite few’ decision-makers, as is so commonly the case. TM introduced by Mc Kinsey consultants, late 1990’s 2
  • 3. Why Organizations Need Talent Development? 3 • To compete effectively in a complex and dynamic environment to achieve sustainable growth • To develop leaders for tomorrow from within an organization • To maximize employee performance as a unique source of competitive advantage • To empower employees: Cut down on high turnover rates Reduce the cost of constantly hiring new people to train
  • 5. THE FOUR PILLARS OF TALENT MANAGEMENT 5
  • 6. Talent Metrics • Segmented turnover data • Readiness levels for key positions • Segmented engagement levels • Number of strategic/critical jobs unfilled • Percentage of inside vs. outside hires for leadership and critical jobs
  • 7. Contributing Measures • Quality of incoming candidates • Quality of hire • Segmented turnover within first two years • Time to proficiency in new job • Depth of talent pools for key and feeder positions • Number of people promoted outside of department • Percentage of first choice hires accepting
  • 9.
  • 10. 10
  • 11.
  • 13. 13
  • 14.
  • 17.
  • 20. 20 What is a critical skill? • A critical skill is one that, if not present, results in a task not being completed satisfactorily, if at all. • The lack of a critical skill causes problems, but the possession of it allows work to continue.
  • 21. 21 Analysis and data collection • Develop job profiles and identify critical skills needed for the job role • Conduct an inventory of current skills • Identify employees’ competencies and skill levels
  • 23. Talent Acquisition Operational Workflow Requisition Process Sourcing Application Process Screening and Interviewing Employment Offers Notification of Non-selection
  • 24. Diference Between Recruitment & Talent Acquisition • The easy part of the answer is to define “recruiting”. It is nothing more than filling open positions. It is an entirely tactical event. • Strategic Talent Acquisition takes a long-term view of not only filling positions today, but using the candidates that come out of a recruiting campaign as a means to fill similar positions in the future. 24
  • 26. Acquisition Workflow 1. Requisition process. 2. Sourcing. 3. Application process. 4. Screening and interviewing. 5. Acquisition. 6. Employment offers.
  • 28. ELEMENTS OF PERFORMANCE MANAGEMENT • Reliable measures • Clear goals • Performance monitoring • Rewards and recognition • Initiatives and corrective actions 28
  • 31. Defining High Potential Talent • high-potential employee is one who has been identified as having the potential, ability, and aspiration to hold successive leadership positions in an organization 31
  • 32. Identify High Potentials • Step 1: Plan for the future. • Step 2: Define high-potential criteria • Step 3: Make the high-potential criteria measureable. • Step 4: Identify high-potential candidates. 32
  • 33. Identify High Potentials Charles Darwin Janis Joplin Stanley Kubrick Gene Siskel Thomas Jefferson Albert Einstein Louis Pasteur Henry Ford John Kennedy Natalie Wood Marie Curie Helen Keller Mary Cassatt Neil Armstrong James Dean Bruce Lee Marilyn Monroe Katie Couric Johnny Carson Charlie Chaplin Winston Churchill Napoleon Bonaparte Past Performance GrowthPotential
  • 34. 34 ASSESSMENT TOOLKIT TO IDENTIFY HIGH POTENTIAL EMPLOYEE How can organizations assess existing staff to track high potentials and ensure new hires meet the future needs of the business? Assessment: • Online Psychometric Assessments • Leadership/Management Assessment Batteries • Assessment and Development Centers • 360 degree feedback surveys and business assessments • Competency model profiling, behavioral based interviews, multi-rater assessment tools
  • 36. Leadership Development Program The Leadership Development Program (LDP)® develops leaders who are capable of bridging levels and functions in the organisation, leading other managers and turning strategy into action.
  • 39. MENTORING AND COACHING FOR DEVELOPMENT
  • 40. MENTORING The knowledge, advice, and resources a mentor shares depend on the format and goals of a specific mentoring relationship. A mentor may share with a mentee (or protege) information about his or her own career path, as well as provide guidance, motivation, emotional support, and role modeling 40
  • 41. COACHING Coaching is training or development in which a person called a coach supports a learner in achieving a specific personal or professional goal. 41
  • 43. Assessment of Key Positions Identification of Key Talent Assessment of Key Talent Generation of Development Plans Development Monitoring & Review Key Elements Succession Planning Process
  • 44. Elements of an Effective Succession Management Process* 1. Individual Career Planning and Development 2. Succession Planning Analyses 3. Group Discussion and Review
  • 46. 46 Employee retention, a set of actions designed to keep good employees once they have been hired.
  • 47. The Reality Of "Managing Expectations" Revolves Around 3 Simple Principles: 1. Managers communicate their expectations consciously and unconsciously. 2. Employees consciously and unconsciously understand these expectations. 3. Employees perform in ways that are consistent with their manager's expectations. 47
  • 50.
  • 51. KEEPING IS CHEAPER THAN REPLACING • Direct Costs of Replacement • Paperwork/Time Exit Interview • Recruiting Replacement • Interview/Select New Employee • On boarding New Employee • Training New Employee • Depending on the complexity of the job, this process can take at least 3-6 months in most cases.
  • 52. TOP 10 LOW & NO CO$T EMPLOYEE RETENTION 1. Hire the Right Person 2. Open & Effective Communication 3. Clear Expectations 4. Outstanding Feedback & Recognition 5. Treat People with Respect 6. Share Training Responsibility 7. Have Fun 8. Promote Work/Life Balance 9. Demonstrate Corporate Social Responsibility 10. Utilize Connection & Exit interviews