0
1
“What problemare you trying to solve?”                            2
Sharing, connecting,& the revolution in Tunisia. But not business value.                               3
3     examplesReal problems & how to solve them.                                     4
“Help me get better   at key roles.”                      5
1Communities of Practice                          6
Communities20.015.010.0 5.0  0       Aug   Nov       Feb   May   Aug                                         7
Members5000.03750.02500.01250.0    0         Aug   Nov     Feb     May   Aug                                           8
5 divisions preparing to launch    30+ more communities                                  9
“Help us get through                compliance.”Businesses                “Help us avoidCompliance                  surpri...
2DB Social Media Council                          11
Share best practicesBusinesses    +             Shape central servicesCompliance                                      12
Simpler process   Better-qualified projectsCheaper to do things right, once                                   13
“Help us work better.”                         14
3    An Enterprise Platform    + Center of Excellence    + Collaboration Community                            15
1 portal  20 communities 100 teams1000 answers                   16
$10+ million1000 man-days25% email/meetings50% service calls                     17
Employee engagementRole proficiencyBusiness examples                      18
Donʼt just retweet the revolution.                                     19
Change the work.                   20
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Performance and Passion: Creating New Connections

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John Hagel, The Power of Pull and Co-Chairman, Center for the Edge, Deloitte & Touche's Keynote presentaion from Enterprise 2.0 Conference in Boston on June 21, 2011.

The successful transition to Enterprise 2.0 hinges on explicitly tying social software deployments to performance metrics that matter. But these metrics have an even more powerful, second-order effect: they foster passion among participants in ways that accelerate learning and performance improvement. Weaving together performance and passion gives companies a significant advantage in a world of steadily increasing economic pressure.

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Transcript of "Performance and Passion: Creating New Connections"

  1. 1. 1
  2. 2. “What problemare you trying to solve?” 2
  3. 3. Sharing, connecting,& the revolution in Tunisia. But not business value. 3
  4. 4. 3 examplesReal problems & how to solve them. 4
  5. 5. “Help me get better at key roles.” 5
  6. 6. 1Communities of Practice 6
  7. 7. Communities20.015.010.0 5.0 0 Aug Nov Feb May Aug 7
  8. 8. Members5000.03750.02500.01250.0 0 Aug Nov Feb May Aug 8
  9. 9. 5 divisions preparing to launch 30+ more communities 9
  10. 10. “Help us get through compliance.”Businesses “Help us avoidCompliance surprises.” 10
  11. 11. 2DB Social Media Council 11
  12. 12. Share best practicesBusinesses + Shape central servicesCompliance 12
  13. 13. Simpler process Better-qualified projectsCheaper to do things right, once 13
  14. 14. “Help us work better.” 14
  15. 15. 3 An Enterprise Platform + Center of Excellence + Collaboration Community 15
  16. 16. 1 portal 20 communities 100 teams1000 answers 16
  17. 17. $10+ million1000 man-days25% email/meetings50% service calls 17
  18. 18. Employee engagementRole proficiencyBusiness examples 18
  19. 19. Donʼt just retweet the revolution. 19
  20. 20. Change the work. 20
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