1. The document discusses ineffective and effective processes for developing information systems and the need for process-aware information systems. 2. It identifies problems with existing approaches including issues adapting systems to evolving processes and having hard-coded process logic. 3. Process-aware information systems are proposed as an approach to address these issues by separating process logic from application code and enabling flexible implementation of new processes.

1. the most effective processes for developing IS
professionals in recent years.

2. By Aditya Mahardhika Yustika Putra
s3175004
RMIT 2009 . Management of Computing Resources

3. Agenda
• Where are we?
• Things to stick during the presentation
• Ineffective Process support by IS
• Effective Process support by IS
• Current trends on IS software
• The used of Process-Awareness IS (PAIS)
framework
• “Change”. Again! What now?

8. 1. Process Evolution
2. Hard-Coded Process Logic
3. Complex Software
Customising
1. Inadequate Business
Functions
2. Missing Process
Information

10. Current degree process sufficiency
• Only 32.92% sufficient

11. Problem 1: The need to continuously adapt IS to
evolving processes
• 40.51% only partly
• 27.85% largely

14. Problem 4: Inadequate business function support

15. Recap Problems
• Process Evolution
• Hard-Coded Process Logic
• Complex Software Customising
• Inadequate Business Functions
• Missing Process Information

21. • If the process maturity of an organisation is
low, it will be more difficult to implement
(optimised) business processes
• Results:
• end-user participation (47.14%)
• access to required information (42.86%)

22. • Deal with project-driven attributes
• Results:
– management commitment (67.14%)
– communication with end users (45.71%)

23. • Deal with the technical infrastructure for
developing and maintaining IS.
• Result:
– None of the listed technological-specific CSFs is
considered as essential
– Good documentation (17.14%)
– Usability (20%)

24. Hardly seems possible to consider all technology-
specific CSFs when introducing an IS
WHILE
These CSF represent a validated baseline for
enterprises that want to increase the
effectiveness of their process-oriented IS

25. Why “Process Orientation” is scarce and why
“Process Awareness” is needed?

26. Process-Oriented Software
Technologies
• Process support paradigms
– e.g. work-flow management, service
orchestration, service choreography, case
handling.
• Process specification standards
– e.g. WS-BPEL, BPML, BPMN
• BPM tools
– e.g. ARIS Toolset, Tibco Staffware, FLOWer

29. • Current degree of “process orientation” in
IS is by far not satisfactory
• Conventional process-oriented IS are
scarce
• Needs process-aware IS (PAIS)

31. PIT STOP
• What is the main presentation idea needs to stick
during this presentation?

33. How to Implement PAIS
1. By developing an organisation-specific
process support system; or
2. By configuring a generic process support
system.

34. PAIS Conditions
• Separate process logic from application code;
in other words
• Driven by process models rather than
program code.

35. • Based on powerful process engines that
orchestrate processes at run-time.
• Process engines provide extensive libraries of
process-oriented functions at build-time.
• Enable the fast and cost-effective
implementation and customisation of new
and of existing process.
• Implies a significant shift in the field of IS
engineering.

36. • Shift is difficult to accomplish as IS projects
often use software technologies-at least
today-that do not support the needed degree
of process orientation.
• INSTANT QUESTION:
– What is the reason behind?

37. Resist to change – intangible impact factor – increase cost

40. What is this all about?
• Imply the recruiting and training of IT
Professionals
• The involvement of consultants
• The integration of application-specific
knowledge and technical expertise into the
project team.

41. Three CSF that particularly important
• Management commitment
• Communication
• Participation of end users

42. • CSF = ability of an organisation to align its IS to business
processes and business strategy.
• User involvement during IS development will enhance system
usage and information satisfaction. Moreover, growing user
satisfaction results in greater system usage.

43. • “process orientation” is scarce, but “process
awareness” is needed in practice.
• Helps both IT professionals and researchers to
understand factors that can improve the
operational effectiveness of process-oriented IS