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DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
DO THINK
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DO THINK

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A model for continuous learning and adaptability developed by DesignThinkers to design healthy people centered cultures and sustainable organizations.

A model for continuous learning and adaptability developed by DesignThinkers to design healthy people centered cultures and sustainable organizations.

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  • Transcript

    1. & !"#$%
    2. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
    3. ($!).!
    4. “Research current situation” ($!).!
    5. “Research current situation” DELIVERABLES: / Stakeholders map / Context map / Benchmark report / Customer Journey map / Touchpoint analysis / Ethnographic report / Jobs & Outcomes analyses ($!).!
    6. ( $$ )( !
    7. ( “Translating insights into $$ ideas and new opportunities” )( !
    8. ( “Translating insights into $$ ideas and new opportunities” )( ! DELIVERABLES: / Concepts / Moodboards / Scenario’s / Prototypes
    9. (* )+! )
    10. ) )+! (*“Designing new services orproduct/ service combinations ”
    11. ) +!DELIVERABLES: )/ Service blueprint (*/ Service ecosystem/ Training people/ Look-and-Feel/ Building touchpoints/ Marketing strategy “Designing new services or/ Developing campaign product/ service combinations ”
    12. ) +! * +- ,,(
    13. ( ,, +- *“Going to market” +! )
    14. DELIVERABLES:/ Rollout/ Execution strategy & campaign/ Implementing touchpoints (/ Facilitating ongoing conversations/ Co-creating value ,,/ Highly competitive service organisation +- *“Going to market” +! )
    15. “Research current situation” ($!).!
    16. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
    17. & !"#$%
    18. AmsterdamFebruary 2011

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