DO THINK

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A model for continuous learning and adaptability developed by DesignThinkers to design healthy people centered cultures and sustainable organizations.

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  • DO THINK

    1. & !"#$%
    2. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
    3. ($!).!
    4. “Research current situation” ($!).!
    5. “Research current situation” DELIVERABLES: / Stakeholders map / Context map / Benchmark report / Customer Journey map / Touchpoint analysis / Ethnographic report / Jobs & Outcomes analyses ($!).!
    6. ( $$ )( !
    7. ( “Translating insights into $$ ideas and new opportunities” )( !
    8. ( “Translating insights into $$ ideas and new opportunities” )( ! DELIVERABLES: / Concepts / Moodboards / Scenario’s / Prototypes
    9. (* )+! )
    10. ) )+! (*“Designing new services orproduct/ service combinations ”
    11. ) +!DELIVERABLES: )/ Service blueprint (*/ Service ecosystem/ Training people/ Look-and-Feel/ Building touchpoints/ Marketing strategy “Designing new services or/ Developing campaign product/ service combinations ”
    12. ) +! * +- ,,(
    13. ( ,, +- *“Going to market” +! )
    14. DELIVERABLES:/ Rollout/ Execution strategy & campaign/ Implementing touchpoints (/ Facilitating ongoing conversations/ Co-creating value ,,/ Highly competitive service organisation +- *“Going to market” +! )
    15. “Research current situation” ($!).!
    16. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
    17. & !"#$%
    18. AmsterdamFebruary 2011

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