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Micro Interactions, Conversations & Customers
1.
Micro Interactions, Conversations, &
Customers David Lee King davidleeking.com Topeka & Shawnee County Public Library
2.
what if I don’t
want comments?
3.
etc.
4.
5.
Comments comments
6.
status updates
7.
status updates
8.
status updates
9.
The RT the retweet
10.
likes, favorites, ratings
11.
12.
5 Ways to
User Engagement Nirvana . . .
13.
1
say the stuff in your head
14.
2 have to give
to get
15.
3 ask, and
ye shall receive
16.
4 listen
17.
5
dangle a carrot
18.
don’t be dishonest
19.
tools to help
20.
21.
connect
22.
thanks!
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