SlideShare a Scribd company logo
1 of 22
Download to read offline
Micro Interactions,
Conversations, & Customers




                             David Lee King
                           davidleeking.com
       Topeka & Shawnee County Public Library
what if I
don’t want comments?
etc.
Comments
  comments
status updates
status updates
status updates
The RT



the retweet
likes, favorites, ratings
5 Ways to
 User Engagement

Nirvana . . .
1
     say the stuff
    in your head
2
have to give to get
3
 ask, and ye
shall receive
4
listen
5    dangle
    a carrot
don’t be
dishonest
tools to help
connect
thanks!

More Related Content

More from David King

The C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented CustomersThe C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented CustomersDavid King
 
Innovative Ways to Connect with your Community
Innovative Ways to Connect with your CommunityInnovative Ways to Connect with your Community
Innovative Ways to Connect with your CommunityDavid King
 
Library Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites ArgumentLibrary Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites ArgumentDavid King
 
Social Media & Emerging Trends
Social Media & Emerging TrendsSocial Media & Emerging Trends
Social Media & Emerging TrendsDavid King
 
Instagram: Effective Use for Libraries
Instagram: Effective Use for LibrariesInstagram: Effective Use for Libraries
Instagram: Effective Use for LibrariesDavid King
 
Rocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your MindRocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your MindDavid King
 
Rocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & LibrariesRocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & LibrariesDavid King
 
Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017David King
 
Customer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the CommunityCustomer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the CommunityDavid King
 
Social Media Best Practices & Experiences
Social Media Best Practices & ExperiencesSocial Media Best Practices & Experiences
Social Media Best Practices & ExperiencesDavid King
 
Marketing and Promoting the Library Website
Marketing and Promoting the Library WebsiteMarketing and Promoting the Library Website
Marketing and Promoting the Library WebsiteDavid King
 
Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017David King
 
Shaping an Organization Responsive to Change
Shaping an Organization Responsive to ChangeShaping an Organization Responsive to Change
Shaping an Organization Responsive to ChangeDavid King
 
Tech Trends for 2016
Tech Trends for 2016Tech Trends for 2016
Tech Trends for 2016David King
 
UX Best Practices & Strategies
UX Best Practices & StrategiesUX Best Practices & Strategies
UX Best Practices & StrategiesDavid King
 
Technology Trends for Libraries - 2016
Technology Trends for Libraries - 2016Technology Trends for Libraries - 2016
Technology Trends for Libraries - 2016David King
 
Contracts, RFPs, & Working with Suppliers
Contracts, RFPs, & Working with SuppliersContracts, RFPs, & Working with Suppliers
Contracts, RFPs, & Working with SuppliersDavid King
 
Social Media Best Practices, Part 2
Social Media Best Practices, Part 2Social Media Best Practices, Part 2
Social Media Best Practices, Part 2David King
 
Social Media Best Practices, Part 1
Social Media Best Practices, Part 1Social Media Best Practices, Part 1
Social Media Best Practices, Part 1David King
 
Writing for the Modern Web
Writing for the Modern WebWriting for the Modern Web
Writing for the Modern WebDavid King
 

More from David King (20)

The C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented CustomersThe C Equation: Content + Connection + Community = Contented Customers
The C Equation: Content + Connection + Community = Contented Customers
 
Innovative Ways to Connect with your Community
Innovative Ways to Connect with your CommunityInnovative Ways to Connect with your Community
Innovative Ways to Connect with your Community
 
Library Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites ArgumentLibrary Death Match - my Apps vs Websites Argument
Library Death Match - my Apps vs Websites Argument
 
Social Media & Emerging Trends
Social Media & Emerging TrendsSocial Media & Emerging Trends
Social Media & Emerging Trends
 
Instagram: Effective Use for Libraries
Instagram: Effective Use for LibrariesInstagram: Effective Use for Libraries
Instagram: Effective Use for Libraries
 
Rocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your MindRocking the Small Screen without Losing your Mind
Rocking the Small Screen without Losing your Mind
 
Rocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & LibrariesRocking the Small Screen: Videos & Libraries
Rocking the Small Screen: Videos & Libraries
 
Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017Emerging technology trends in libraries for 2017
Emerging technology trends in libraries for 2017
 
Customer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the CommunityCustomer Experience - On the Web, In the Library, In the Community
Customer Experience - On the Web, In the Library, In the Community
 
Social Media Best Practices & Experiences
Social Media Best Practices & ExperiencesSocial Media Best Practices & Experiences
Social Media Best Practices & Experiences
 
Marketing and Promoting the Library Website
Marketing and Promoting the Library WebsiteMarketing and Promoting the Library Website
Marketing and Promoting the Library Website
 
Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017Emerging technology trends for libraries for 2017
Emerging technology trends for libraries for 2017
 
Shaping an Organization Responsive to Change
Shaping an Organization Responsive to ChangeShaping an Organization Responsive to Change
Shaping an Organization Responsive to Change
 
Tech Trends for 2016
Tech Trends for 2016Tech Trends for 2016
Tech Trends for 2016
 
UX Best Practices & Strategies
UX Best Practices & StrategiesUX Best Practices & Strategies
UX Best Practices & Strategies
 
Technology Trends for Libraries - 2016
Technology Trends for Libraries - 2016Technology Trends for Libraries - 2016
Technology Trends for Libraries - 2016
 
Contracts, RFPs, & Working with Suppliers
Contracts, RFPs, & Working with SuppliersContracts, RFPs, & Working with Suppliers
Contracts, RFPs, & Working with Suppliers
 
Social Media Best Practices, Part 2
Social Media Best Practices, Part 2Social Media Best Practices, Part 2
Social Media Best Practices, Part 2
 
Social Media Best Practices, Part 1
Social Media Best Practices, Part 1Social Media Best Practices, Part 1
Social Media Best Practices, Part 1
 
Writing for the Modern Web
Writing for the Modern WebWriting for the Modern Web
Writing for the Modern Web
 

Recently uploaded

Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)wesley chun
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessPixlogix Infotech
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Igalia
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 

Recently uploaded (20)

Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your Business
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 

Micro Interactions, Conversations & Customers