Salesforce is the number one customer relationship management (CRM) app in the world. It pioneered cloud-based CRM systems and has high customer satisfaction and recommendation rates - 93% of customers plan to continue using Salesforce, 69% have recommended it to a colleague, and it holds 41.6% of the cloud-based CRM market share after being chosen by 33.8% of CRM customers.

1. The Power of Salesforce
SALESFORCE IS
THE NO.1 CRM
APP IN THE
WORLD TODAY.
Salesforce.com pioneered the concept and advantages of cloud-based
customer relationship management systems.
of Salesforce customers
indicate that they definitely
or probably will continue to
use Salesforce in the future.
have
recommended
Salesforce to
a colleague.
of CRM customers use
a cloud-based CRM
chose Salesforce.com.
93%
69%
41.6%
33.8%
Sources: Salesforce.com Customer Relationship Survey Results, 2013; BetterCloud.com Survey 2013 8