1. SAY
THINK
FEEL
DO
stakeholder
(describe person using empathetic language)
needs a way to because
insight
need
(needs are verbs)
problem statement
A young woman of modest means who has completed a technical school in Chile,
after a few weeks found work. the girl needs new techniques and tools that provide security
The young woman is newly graduated from technical school,
you need experience and character.
EMPATHY MAP

2. SAY

3. THINK
at first I was afraid that it would accomplish
experience is essential to function better in work
from school to work there is a great void
on the paper demonstrates everything that is learned
perhaps to emerge from a low-income school, do not feel well prepared to face the world
should think that their friends are now his colleagues
demonstrates vocation

4. D
O

5. FEEL
fear a new course
leave behind the school to become responsible adult
doing things right
not harm anyone on the road
uncertainty
nervousness
grow
new sensations

6. stakeholder
(describe person using empathetic language)
needs a way to because
insight
need
(needs are verbs)
problem statement
A young woman of modest means who has completed a technical school in Chile,
after a few weeks found work. the girl needs new techniques and tools that provide security
The young woman is newly graduated from technical school,
you need experience and character.