Business Architecture “A New Way of Thinking” - For Business Executive Leadership Learning Objective: The Business Architect eXpert seminar is designed for executives and professionals responsible for business transformation and business execution initiatives that include business modeling, process automation, business optimization, cost cutting, value management as well as business oriented transformation projects. Description: This Business Architecture seminar is uniquely designed to innovate organizations' cross-disciplinary business process improvement, process modeling and value chain management strategies. The seminar is structured to help participants acquire new business modeling competency awareness and introduces a new certification opportunity associated with business architecture projects. Outcomes: Seminar participants will be introduced to a global certification movement that is introducing a "new way of thinking", working and modeling business transformation initiatives. A clear understanding of emerging trends in value management, process performance management/measurements and strategy modeling will be provided as an outcome of this seminar. A strategy to implement continuous improvement approaches and value-based process modeling will be shared as part of the global movement behind the Leading Practice ‘way of thinking’ - http://www.leadingpractice.com/certification/business-architect-expert/

1. October 23–25, 2014
TECHNO FUTURES
HOW LEADING-EDGE
TECHNOLOGY WILL
TRANSFORM BUSINESS IN THE
NEXT CENTURY
Learning objective: Explore how technology will
impact the future of business

2. Seminar Overview
The accelerating pace of technology change
and innovation is creating a pathway to new
wealth and career opportunities for those
who are informed
Today, we will evaluate how leading edge
technologies will transform businesses,
careers and lifestyles in the future
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“How leading-edge technology will transform
business in the next century”

3. This Seminar Will...
 Discuss the impact that technology has on
all aspects of our life
 Examine our business and cultural
dependence on technology
 Assess where technology is going and
what we need to do to keep up
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“How leading-edge technology will transform
business in the next century”

4. Seminar Outcomes
Seminar participants will...
 Gain an understanding of “key” innovations
and future disruptions
 Understand future career and entrepreneurial
opportunities associated with technology
advancements
 Develop insight into the future implications of
technology advancements on our
professional and personal lifestyles
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“How leading-edge technology will transform
business in the next century”

5. Seminar Agenda
 Panelist Introductions - Moderator
 Identify and discuss the impact of the most
critical ‘technologies’ in the future - Panelist
 Collaborate on the opportunities and
challenges imposed by these technologies
– Panel and Seminar Participants
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“How leading-edge technology will transform
business in the next century”

6. Panelist Introductions
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7. Alla Whitston
Prior to this post, Alla led Infrastructure Solutions team where she was responsible for end-to-end client relationship management, plan, design,
architecture and delivery of infrastructure for Bank’s Global Wholesale Banking clients.
Alla joined Bank of America in 2011 from JP Morgan where she served as Managing director responsible for Application and Infrastructure
Management within the Investment Banking division supporting global equities, prime brokerage, broker dealer services and future and options
businesses. Prior to this, Alla was Senior Managing director at Bear Stearns responsible for Global Cash Equities Infrastructure and Application
Management. She also has held positions at Goldman Sachs, Bankers Trust and Home Insurance.
Alla has been a strong diversity leader throughout career, at JP Morgan she was responsible for Female Executive Director leadership agenda, including
internal and associated university formal mentoring programs and at Goldman Sachs she was Executive Committee member for GS Women in
Technology. Alla was a Keynote speaker at Syracuse Business Summit covering subject of “Successful Women in the Global Workplace.”
At Bank of America Alla continues actively participate in corporate leadership events - panel speaker at Emerging Leader Program, Information
Technology Senior Management Forum – representing TI BAC leadership.
Alla earned a Computer Science degree from Georgia Technical University . She lives in New York , NY with her husband and son.
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Managing Director, Enterprise Chief Technology Officer and End User Computing
Executive
Alla is the chief technology officer (CTO) for Bank of America’s enterprise functions as well as the End
User Computing executive. She also is the bank’s relationship manager for IBM.
In her CTO role, Alla is responsible for end-to-end client engagement, design, plan, build and operation
of infrastructure solutions for the company’s enterprise functions. This includes the technology
capabilities supporting Global Technology & Operations, Corporate Audit, Finance, Global Human
Resources, Global Marketing & Corporate Affairs, Legal, Compliance and Regulatory Relations.
As End User Computing executive, Alla is responsible for delivering end-to-end technology and
operations supporting desktop platforms, mobility services, communication and collaboration
technologies, secure messaging, spam/anti-virus, Office Suite and managed desktop and print/fax
services. Alla’s team operates in more than ten countries and includes approximately 1,900 employees
and contractors world-wide.
“How leading-edge technology will transform
business in the next century”

8. Marlin Page
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Speaker; Founder, Sisters Code; STEM Strategist; Tech Entrepreneur
“How leading-edge technology will transform
business in the next century”

9. Tracy Kerrins
Global Wholesale Banking Technology & Operations (GWBT&O)
Global Transformations, Business Strategies & Management Executive
Prior to joining Bank of America in 2003, Tracy was a consultant at Accenture and Price Waterhouse. As an Accenture consultant she worked
for Bank of America designing and developing the Know the Customer database and the Card Solutions platform.
Tracy graduated from the University of Michigan with a degree in Industrial and Operations Engineering. She is a steering committee member
of Bank of America’s Women in Technology and Operations organization and is a member of the Society of Women Engineers and Women in
Science and Engineering organization. Tracy was recognized by The Charlotte Business Journal in 2012, as a ‘Top 40 Under 40” for being one
of the regions brightest and most talented up-and-coming business leaders and was also an Athena Leadership Award finalist for female leaders.
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Tracy Kerrins is the Transformations, Business Strategies & Management Executive responsible for
managing strategic initiatives, transformation programs, and centralized business performance
management functions for GWBT&O. She serves as the key advisor to the GWBT&O CIO consulting in
matters of strategy and priority of large-scale efforts, has ultimate accountability & decision making for
GWBT&O key transformation programs (Wholesale Model Bank and Wholesale Credit Transformation)
and leads the GWBT&O Portfolio and Change Management function as well as regional (EMEA and
APAC) business management.
Prior to her current role, Tracy was the Contact Center, Voice and Customer Experience Technology
Executive responsible for the delivery of integrated global technology solutions across the contact center
channel as well as integration with other channels for a deliberate, exceptional and intelligent customer
experience. Tracy also led the technology and infrastructure delivery of the CANW Transformation,
which converted the Bank’s legacy California and Northwest banking systems to the Bank’s nationwide,
standard operating platform. Tracy also served as Banking Center and ATM Technology Executive.
“How leading-edge technology will transform
business in the next century”

10. Jem Pagán
Mr. Pagán was the first Chief Enterprise Architect and Chief Information Security Officer simultaneously for the Commonwealth of Pennsylvania’s
Office for Information Technology, and provided enterprise solutions, standards and business strategy for 52 Agencies, Boards and Commissions under
the Governor’s jurisdiction with an annual recurring IT budget of $2B.
Under Jem Pagán’s leadership, the Commonwealth of Pennsylvania received the International Laureate Award for Excellence in Government for the
Implementation of the Business Solutions Center of Excellence, a thought leadership think tank developed to advance technology in government
operations. The Commonwealth of Pennsylvania also received the National Award for Excellence in Government from NASCIO (National Association
for State CIOs) for their Initiative called, Operation Secure Enterprise, an effort architected and spearheaded by Mr. Pagán to address cyber-security
needs in government operations. Mr. Pagán also served on the Federal Inter-Agency Advisory Board for smartcard standards. This effort was led by the
Department of Homeland Security under the Presidential Directive - FIPS 201 that called for the creation of ISO specification standards in Identity
Management and Smartcard Technology.
As Chief Network Officer for Maryland State Department of Public Safety, Probation and Corrections, Jem’s organization managed the statewide
criminal justice network and data center operations that provided support for all criminal agency organizations (i.e., Courts, Law Enforcement,
FBI/NCIC, Attorney General’s office, etc.). Jem also served on the Governor’s Network Maryland thought leadership team formulated to architect
business and technology solutions for telecommunications, data communications cyber security and broadband networking.
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Managing Director, Technology Strategy - JNK Securities
Jem Pagán is currently the Director of Technology Strategy for JNK Securities, a research and trading firm for institutional
investment organizations in the greater New York City, Boston, San Francisco and Toronto regions. In this role, Mr. Pagán
manages the firm’s strategic thought leadership program and research of emerging technologies, technology innovation and
future disruptions in the IT, telecom, digital media and alternative energy industries.
Jem Pagán recently served as the Director of Business Transformation Services for Oracle America. He managed the North
American territory as a senior level strategic consultant, providing business and technology strategies and solutions that
encompassed all verticals and market segments including Big Data/Analytics, Healthcare, Cloud Computing, Cyber
Security, Claims Processing, Mobile Technology, etc. for the executive leadership level within the Oracle customer base.
Prior to joining Oracle, Mr. Pagán served as Senior Vice President (CTO) of Product Development and Systems Operations
and as General Manager of the mid-Atlantic Region at Mzinga, Inc. In this role, Mr. Pagán led the design and deployment of
Mzinga’s next generation SaaS and Cloud Strategy for their Global Learning and Social Media Products and services and
provided mission critical learning and certification.
“How leading-edge technology will transform
business in the next century”

11. SEMINAR DISCUSSION TOPIC
Identify and discuss the impact of the most critical
‘technologies’ of the future
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12. The (3) Key Technological Advancements
That Will Shape Society’s Future
1. Nanotechnology
2. Quantum Computing
3. Internet of Things
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“How leading-edge technology will transform
business in the next century”

13. 1. Nanotechnology
• How small is a nanometer? Our fingernails grow at about 1 nanometer per
second
• Nanotechnology allows science to “alter” the physical characteristics of our
world to create new innovative products and solutions
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“How leading-edge technology will transform
business in the next century”
Nanotechnology simply means – really,
really small (atomic & molecular level)
Physical properties in our world have
completely different characteristics
when they are studied at their
“smallest” level (atomic & molecular)
Nanotechnology will alter our human
form, predict health problems, change
plants, animals and our food supply at
the atomic level

14. 1. Nanotechnology – Market Impact Areas
 Cosmetics
 Electronics
 Food & Drink
 Medical
 Construction & Manufacturing
 Clothing
 Packaging
 Sports & Leisure
 Transportation
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“How leading-edge technology will transform
business in the next century”

15. 2. Quantum Physics & Computing
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“How leading-edge technology will transform
business in the next century”
Quantum physics deals with the
behavior of the smallest things in
our universe: subatomic particles.
In a 2010 experiment, scientists
proved that an object may exist
simultaneously in two different
worlds. They isolated a tiny piece of
metal, struck it like a tuning fork and
observed that it moved and stood still
at the same time.
Haven't we all imagined what it would
be like to instruct Scotty to beam us up,
then dissolve into a stream of particles,
only to be reassembled in another
place? It's science fiction no more; it
has been done, not on humans but on
large molecules.

16. 2. Quantum Computing – Future Applications
• Safer airplanes—Lockheed Martin plans to use its D-Wave to test jet software that is
currently too complex for classical computers.
• Discover distant planets—Quantum computers will be able to analyze the vast amount
of data collected by telescopes and seek out Earth-like planets.
• Win elections—Campaigners will comb through reams of marketing information to best
exploit individual voter preferences.
• Detect cancer earlier—Computational models will help determine how diseases develop.
• Help automobiles drive themselves—Google is using a quantum computer to design
software that can distinguish cars from landmarks.
• Reduce weather-related deaths—Precision forecasting will give people more time to take
cover.
• Develop more effective drugs—By mapping amino acids, or analyzing DNA-sequencing
data, doctors will discover and design superior drug-based treatments.
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“How leading-edge technology will transform
business in the next century”

17. 3. Internet of Things (IoT)
Internet
of Things
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“How leading-edge technology will transform
business in the next century”
Simply put this is the concept of
basically connecting any device with
an on and off switch to the Internet
(and/or to each other). This includes
everything from cell phones, coffee
makers, washing machines,
headphones, lamps, wearable
devices and almost anything else
you can think of.
The IoT is a giant network of
connected “things” (which also
includes people). The relationship
will be between people-people,
The IoT also opens up companies all over the world to people-things, and things-things.
more security threats. Then we have the issue of privacy
and data sharing. We are building intelligence into
products and the environment.

18. 3. Internet Computing – Future Applications
 Connected Homes
 Offices
 Buildings
 Roadways
 Mobile Products
 Clothing (Wearables)
 Nature
 Automobiles
 Mass Transportation
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“How leading-edge technology will transform
business in the next century”

19. Panel Questions
• What strategies should technology professionals
develop to remain relevant in the face of new
technology career options?
• How are new technology advances introduced to
consumers and enterprises?
• What are the future challenges and risks associated
with the adoption of advanced technologies?
• How are jobs traditionally displaced and created
through technology innovations?
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“How leading-edge technology will transform
business in the next century”

20. Technology Advancements Must Be Carefully
Introduced Into Mainstream Society
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It is not wise to assume that “it’s all about the technology” when in reality, it’s still all
about the safe advancement of society as a global community.
Let’s talk about the critical roles “people” will play in technology advancement!!
“How leading-edge technology will transform
business in the next century”

21. Develop insight into the future implications of
technology advancements on our professional and
personal lifestyles
21

22. People & Processes – Are Still Critical to Our Future
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“How leading-edge technology will transform
business in the next century”

23. The Top (10) Future Workforce Trends
1. A global war for Smart Talent will be the top driver of competitive
advantage, as educated, skilled and experienced employees will be in
demand.
2. The aging of the population in America and Europe will have dramatic
effect on society and the economy impacting productivity, knowledge
and growth.
3. An increase in women in the U.S. workforce will change the policies,
power and positioning of organizations. Women will alter the
strategies of boardrooms, industries and markets.
4. A diversity savvy workforce will be required to understand and align
with the diversity in the global marketplace. Diversity will be a critical
competency for leaders and employees.
5. Finding, training and retaining high-tech skilled employees from a
global talent pool will be the greatest challenge for every organization.
Reference: The Extreme Future: The Top Trends that will Shape the World in the Next
20 Years, by Dr. James Canton
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“How leading-edge technology will transform
business in the next century”

24. The Top (10) Future Workforce Trends (con’t)
6. Incorporating innovation into the organizational DNA will be a key
driver of future competitive advantage.
7. Building a sustainable, healthy and green workplace will be an
essential capability for retaining talent and attracting the future
workforce
8. Preparing employees to meet the challenges of a complex and
stressful future, where accelerated change and risks can be managed
effectively with high performance agility, will be vitally important.
9. An organization that is committed to employee development,
continual education and training, will return to the organization new
skills and new competencies.
10. Attracting the next workforce, or preparing the current one, will require
a new workforce culture to better understand transnational teams,
online collaboration, globalization and business process
transformation.
Reference: The Extreme Future: The Top Trends that will Shape the World in the Next
20 Years, by Dr. James Canton
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“How leading-edge technology will transform
business in the next century”

25. OPEN DISCUSSION
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Questions & Answers

26. 26
References
• http://www.wfs.org/blogs/patrick-tucker/futurist-magazines-top-ten-forecasts-for-2014-and-beyond
• http://www.nsf.gov/crssprgm/nano/reports/MCR_11-
0301_Nanotechnology_Research_Directions_To_2020_JNR13.pdf
• http://www.globalfuturist.com/images/docs/nanoecon.pdf
• http://www.nsf.gov/crssprgm/nano/reports/MCR_11-
0201_JNR13_NNI+at+10+years_11051_2010_192_print.pdf
• http://www.wfs.org/futurist-update/futurist-update-2014-issues/september-2014-vol-15-no-9
• http://2020science.org/2009/09/28/so-you%E2%80%99re-curious-about-nanotechnology%
E2%80%A6/
• http://canadianawareness.org/2014/01/nsa-developing-quantum-computer-to-crack-privacy-encryption-codes/
• http://time.com/5035/9-ways-quantum-computing-will-change-everything/
• http://www.forbes.com/sites/jacobmorgan/2014/05/13/simple-explanation-internet-things-that-anyone-can-
understand/
• http://theoriginaljc.blogspot.com/2014_08_01_archive.html