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RB – The gamechangers
Case Study – November 2014
RB is a multinational consumer health company with
operations in 60+ countries and over 37,000 employees
worldwide. RB brands, especially their Powerbrands are
well-known globally but the RB corporate and employer
brands suffer from a lack of awareness. RB needed to bring
its unique EVP “GameChangers” to life.
The content for social channels was not created centrally
but sourced via individual contributions from current
employees, providing an authentic and consistent
articulation of the EVP. Every month on Twitter and
Facebook a different RB employee shares what it’s like
to work at RB from their perspective, publishing updates,
tweets, photos etc. This allows us to show off “life at RB”
through the eyes of a different #GameChanger each
month, ensuring fresh content and a different perspective
appealing to a wider range of audiences.
In less than six months, the GameChanger social
recruitment initiative has resulted in:
• +103,000 new community members across
LinkedIn and Facebook
• +250,000 GameChanger social
engagements
• A cost-per-engagement of < £0.03
• RB outperforming all global benchmark
competitors including GSK, Unilever, L’Oreal
and P&G on the critical engagement index
Furthermore, the momentum this creates within
the organisation has engaged internal audiences
and enhanced the global reach of the EVP within
the business. Click infographic to see high resolution
Founded in 2006 and headquartered in
London, Carve is a boutique consultancy
that advises some of the world’s leading
organisations on the strategic use of social
media.
Our people-first approach helps
businesses build the systemic capability
to create value through better connectivity
and collaboration. Results-driven, our
programmes include transformation
through Social Recruiting, Social Selling
and Enterprise Social Networking.
RB - Gamechangers

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RB - Gamechangers

  • 1. RB – The gamechangers Case Study – November 2014
  • 2. RB is a multinational consumer health company with operations in 60+ countries and over 37,000 employees worldwide. RB brands, especially their Powerbrands are well-known globally but the RB corporate and employer brands suffer from a lack of awareness. RB needed to bring its unique EVP “GameChangers” to life.
  • 3. The content for social channels was not created centrally but sourced via individual contributions from current employees, providing an authentic and consistent articulation of the EVP. Every month on Twitter and Facebook a different RB employee shares what it’s like to work at RB from their perspective, publishing updates, tweets, photos etc. This allows us to show off “life at RB” through the eyes of a different #GameChanger each month, ensuring fresh content and a different perspective appealing to a wider range of audiences.
  • 4. In less than six months, the GameChanger social recruitment initiative has resulted in: • +103,000 new community members across LinkedIn and Facebook • +250,000 GameChanger social engagements • A cost-per-engagement of < £0.03 • RB outperforming all global benchmark competitors including GSK, Unilever, L’Oreal and P&G on the critical engagement index Furthermore, the momentum this creates within the organisation has engaged internal audiences and enhanced the global reach of the EVP within the business. Click infographic to see high resolution
  • 5. Founded in 2006 and headquartered in London, Carve is a boutique consultancy that advises some of the world’s leading organisations on the strategic use of social media. Our people-first approach helps businesses build the systemic capability to create value through better connectivity and collaboration. Results-driven, our programmes include transformation through Social Recruiting, Social Selling and Enterprise Social Networking.