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that create a
great lasting
impression
First impressions
are important
www.simplystatedbusiness.com
But lasting
impressions
linger
20tips
for creating a
great lasting
impression
What you
promised
How you
promised
When you
promised
This way
Summary of Tips
1. Do your homework
2. Be welcoming
3. Be accessible
4. Get personal
5. Show respect
6. Acknowledge
7. Listen
8. Remain present
9. Avoid silent messages
10. Ask questions
11. Validate concerns
12. Identify “next steps”
13. Deliver on details
14. Follow up
15. Share
16. Honor commitments
17. Keep it simple
18. Keep it clear
19. Keep it unique
20. Be thankful
Photo Credits: BigStockPhoto.com
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through business communication
and more Free Stuff
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SimplyStatedBusiness.com
www.simplystatedbusiness.com
Cathy Miller, Business Writer
Business site:
www.SimplyStatedBusiness.com

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